Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
BarxBuddy has a rating of 3.3 stars from 850 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BarxBuddy most frequently mention training tool, border collie and timely manner. BarxBuddy ranks 10th among Pet Supply sites.
We monitor reviews for authenticity
Easy to order but there it stops. Never arrived. Tracking not working. Email not getting a response.
So in as much as the BarxBuddy ( sitejabber comments) indicate they are wondering what I have to say about everything and rate them, here is my reply. Given my order was placed and paid for back in November, it is now December 5th, with no deliver being made to my address, and that is causing me to be concerned as to whether I have been ripped off, and so I am only giving the business a two star rating! Until they get around to either send me the product that I ordered and paid for or else a response from their system explaining what the heck is the matter. My regards Gord Parker
I just want to check out, not keep getting offers for more merchandise
Placed order for 2 balls and emailed receipt only had 1 on it. Send emails & left multipe voice mails to customer service with no reply to any of them. Order was placed 2 weeks ago & still haven't received any product or heard from their customer service. Worried that they're a scam & that I'll be out my money too.
Cannot describe product because we have still yet to receive it.
I am still waiting for the BarkBuddy collar I ordered and paid for! I waited 24-48 hours before contacting you, and have heard nothing!
Looking forward to giving it to my son's dog for Christmas. I did receive two e-mails. One asked if I received the ball and the second asked about my experience with my purchase. Right now, I am not impressed. I have never bought a dog toy so expensive and was looking forward to watching the dog play with it.
Looking forward to giving it to my son's dog for Christmas
I have to get device first and have been waiting so long for this! It's a Rip off!
Called and cancelled order after no shipment. Phone rep not helpful at all. Calling my credit card company to void sell.
Very disappointed. Never received item.
Paid for it.
Did not receive the product so therefore I cannot describe any experience of any kind
Quick and easy ordering process. Will hold off on commenting on product.
Our coonhound has a loud bay/bark. She will immediately stop when the barxbuddy is activated when within a few feet of her. But if she is 15' or so away from me, then the device is not as effective.
Overall, it is a deterrent to barking when in close proximity.
So far so good. This was bought as a gift for a friend with a very vocal dog. I have noticed an improvement in the dog's behavior.
Have not received order and have not received a response to my emails.
It gets the dog's attention for sure but only for a little while. Soon the dog starts to ignore what is being presented to him by this product.
I push one button and you get a pulsing light and a red laser pointer which intrigues my dog. He certainly doesn't seem bothered by it. The other button is a torch light.
Good thanks! Seems to be getting them under control Quickly!
My dog barks at everything that walks by my home so I'm really hoping that this works as described.
Answer: Please reach out to [email protected] or call 1-213-337-8656 for any account specific questions or concerns.
BarxBuddy is an innovative dog and pet product company based in the United States. Our signature product is the ultrasonic barking device, the BarxBuddy. We have expanded into grooming products, and in conjunction with Veterinary experts we are releasing our new supplement line shortly. Our belief is the 3 areas to support all dog and pet owners in is 1. Health 2. Training 3. Grooming.

