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BarxBuddy

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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BarxBuddy Reviews Summary

BarxBuddy has a rating of 3.3 stars from 850 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BarxBuddy most frequently mention training tool, border collie and timely manner. BarxBuddy ranks 10th among Pet Supply sites.

service
110
shipping
47
quality
291

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96,074 reviews

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Florida
1 review
0 helpful votes
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Your companys replacement policy sucks
December 29, 2023

I purchased a barxs buddy and its "lifetime warranty" well it broke and I called to get a replacement. I was told that I had to pay to return it when you could just send me the replacement I won't purchase another thing from this company

Date of experience: December 22, 2023
New York
1 review
0 helpful votes
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Delivery problem
December 20, 2023

Never received product, so had to order and pay for a second. That one was delivered. It's a Christmas gift so it won't be used for a while.

Date of experience: December 20, 2023
Idaho
1 review
0 helpful votes
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Easy and fast
December 19, 2023

Everything went great had no issues product seems to work great.

Date of experience: December 19, 2023
New York
1 review
0 helpful votes
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This is a great product
December 18, 2023

This works great! I have been looking for something like this!

Date of experience: December 17, 2023
Tennessee
1 review
0 helpful votes
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Great
December 16, 2023

Super easy and quick to order and convenient to ship and receive. Easy to setup too

Date of experience: December 16, 2023
Australia
1 review
0 helpful votes
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Not happy
December 26, 2023
Updated review

Have not received my parcel 16 dec 2023.
Hoping you help me please

Date of experience: December 15, 2023

Well done, easy to do
November 28, 2023
Previous review

Well done, easy to do

Date of experience: November 27, 2023
Florida
2 reviews
0 helpful votes
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I made a mistake
December 22, 2023

My dog a 1 year old pit bull loved the toy and maybe 20 minutes later he broke open the ball and destroyed it.I thought it was well made but not for a dog like mine

Date of experience: December 15, 2023
Florida
1 review
0 helpful votes
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So far so good. Looking forward to dealing with you.

Date of experience: December 15, 2023

So far good
December 4, 2023
Previous review

So far good.

Date of experience: December 4, 2023
California
1 review
0 helpful votes
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I was charged but never received my order
December 20, 2023
Updated review

Never received my order- just sent in an email asking where the order was or if I should cancel the order

Date of experience: December 13, 2023

Experience was great until all the extra stuff it asked...
December 1, 2023
Previous review

Experience was great until all the extra stuff it asked me to buy

Date of experience: December 1, 2023
Kansas
1 review
0 helpful votes
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Bad
December 19, 2023
Updated review

Got two balls on Friday after work they only lasted 2 hours, the 2 dogs destroyed them.

Date of experience: December 12, 2023

Very easy to order and looks like something our dogs...
December 3, 2023
Previous review

Very easy to order and looks like something our dogs will play with

Date of experience: December 3, 2023
Texas
1 review
0 helpful votes
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HAVE NOT RECEIVED THE ITEM I PURCHASED.
December 19, 2023
Updated review

I PLACED AN ORDER, YOU TOOK MY MONEY AND I HAVE NOT RECEIVED IT AS OF TODAY. I AM VERY VERY UNHAPPY WITH YOUR SERVICE AND YOU SCAMMED MY MONEY FROM ME.

Date of experience: December 11, 2023

Quick ordering and checkout
November 27, 2023
Previous review

Quick ordering and checkout

Date of experience: November 27, 2023
Mississippi
2 reviews
0 helpful votes
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Never received my order
December 18, 2023
Updated review

Never received my order and have emailed about this several times.

Date of experience: December 11, 2023

Quick and easy
November 30, 2023
Previous review

Quick and easy

Date of experience: November 30, 2023
New York
1 review
0 helpful votes
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Terrible service
December 18, 2023
Updated review

Was told Product would be delivered within 3-5 business day it has now been nine days and I still do not have the order. When I called to inquire I was told that it was out of stock and would not be in till Friday( today is Monday) when I attemprlted to cancel the order I was told that it was reordered for me and that I could not cancel it. When I asked for a supervisor I was told that they were all in a meeting and could not talk with me and I would have to call back.

Date of experience: December 11, 2023

Great explaination of how it works and great price...
November 28, 2023
Previous review

Great explaination of how it works and great price too.

Date of experience: November 28, 2023
Rhode Island
1 review
0 helpful votes
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Still waiting for my order
December 18, 2023

I haven't received any tracking inor have I received. My order. It's been three weeks since I've placed my order.

Date of experience: December 11, 2023
Florida
1 review
0 helpful votes
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Item not received.
December 18, 2023
Updated review

Would love to try it but still waiting to receive.

Date of experience: December 11, 2023

Easy to order
November 27, 2023
Previous review

Easy to order.

Date of experience: November 27, 2023
Canada
1 review
0 helpful votes
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Delivery problems
December 18, 2023

I ordered my product in November and have yet to receive it

Date of experience: December 11, 2023
Indiana
1 review
0 helpful votes
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Every time the ball is used it breaks. I want a refund.

Date of experience: December 11, 2023

I just want the ball
December 8, 2023
Previous review

I just want the ball. It is too difficult to so no thank you for your offers that frankly anoy me.

Date of experience: December 1, 2023
Georgia
2 reviews
0 helpful votes
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Great so far
December 10, 2023

It is a Christmas present so we haven't tried it. I am hopeful that it works well.

Date of experience: December 10, 2023
Idaho
1 review
0 helpful votes
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Still no item, no communication
December 17, 2023
Updated review

Have not received my item and have not gotten response to my email inquiring where my item is

Date of experience: December 9, 2023

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November 28, 2023
Previous review

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Date of experience: November 28, 2023
Colorado
1 review
0 helpful votes
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Your company is pathetic!
December 17, 2023
Updated review

I never received it. I eant my money back. I'm also writing to Popular Mechanics magazine where I seen your ad and the Consumer ProtectionnBureau

Date of experience: December 9, 2023

To many add ons
December 6, 2023
Previous review

To many add ons

Date of experience: November 28, 2023

From the business

BarxBuddy is an innovative dog and pet product company based in the United States. Our signature product is the ultrasonic barking device, the BarxBuddy. We have expanded into grooming products, and in conjunction with Veterinary experts we are releasing our new supplement line shortly. Our belief is the 3 areas to support all dog and pet owners in is 1. Health 2. Training 3. Grooming.


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