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Bark

2.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bark is an online marketplace that connects customers with local and online professionals.

We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!

Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.

Life’s better with Bark.


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Bark Reviews Summary

Bark has a rating of 2.2 stars from 1,644 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 9th among Service Marketplace sites.

service
316
value
296
shipping
101
returns
151
quality
263
This company responds to reviews on average within 19 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Excellent
February 20, 2020

Easy to use website. We experienced storm damage and needed a quick resolution. I found this website by accident and have been impressed by the ease at which everything happened quickly and without fuss. Matched with a good professional company who carried out the work. No complaints. Would use again.

Date of experience: February 20, 2020
Bark T. Bark Rep
over a year old

Hi there Janice,

Thank you for your review,

We're so glad to hear that we could connect you with a great professional who could help at such a difficult time.

Kind regards,

The Bark Team

Ireland
1 review
0 helpful votes
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Speedy service
February 20, 2020

Excellent service that provided a quick helpful response. Very pleased with the service provided. Would recommend to my friends.

Date of experience: February 19, 2020
Bark T. Bark Rep
over a year old

Hi there Gordon,

Thanks for your review,

It's great to hear that we could connect you with the right professionals for you, quickly

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Land Surveyor
February 20, 2020

I used Bark to find a land surveyor for a boundary wall issue. Slightly disappointed that only one surveyor responded (we normally like to get three quotes) but that's not necessarily a bad reflection on Bark.

Date of experience: February 19, 2020
Bark T. Bark Rep
over a year old

Hi there Keith,

Thanks for your review,

We're glad to hear that we could connect you with a professional who could help.

We do aim to get each request 2 - 5 responses however unfortunately there aren't always this many professionals available.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Personal trainer
February 19, 2020

I did not choose anyone, but only because of my circumstances change.
People, who contacted me were all very professional, well mannered and have been offered help straight away.
Thank you.

Date of experience: February 19, 2020
Bark T. Bark Rep
over a year old

Hi there Mariola,

Thanks for your review,

It's great to hear that we could connect you with professionals quickly. If you need a professional again in future, you can login to your account and place a fresh request.

Kind regards,

The Bark Team

GB
1 review
2 helpful votes
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Just don't
March 20, 2020

My mother, now in her 80's, chose a 'professional' roofer using Bark.com- she believed Bark to a trustworthy filter for selecting from a sea of potential cowboy builders, as she had no personal 'safe' direct recommendations.
She is sharp and far from a typical old lady. Her major concern was that she would be overcharged and taken advantage of because she is elderly.
Choosing Bark made her feel safer.
Sadly she has put herself in a very vulnerable situation no thanks to Bark.com
She has now been conned out of £6700 and had signed up to have anther £4000 of work carried out at the roofer's suggestion- for jobs that didn't exist.
She was lied to as the roofing team lied throughout their time at her property and had the audacity to go through her home and into her loft. The work undertaken still isn't finished. These men were criminals and both
Trading standards and the Police are now involved. We have told them about Bark's part in this miserable situation and I hope they close this extremely poor platform down. I also hope no one in their right mind chooses to use them.
Without assessing the professionals they advertise, or the fake reviews- what actually is their purpose. They no value whatsoever.
Disgusted.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 19, 2020
Bark T. Bark Rep
over a year old

Hi John,

We're very sorry to hear about a poor experience you and your mother had with a professional you found on Bark.

The overwhelming majority of customers' experiences on Bark are positive, but we recognise that with such a large volume of jobs being agreed on our platform, problems may arise on very rare occasions.

We do not claim to vet any tradespeople who use our site. Our role is simply to put you in touch with a professional in much the same way the Yellow Pages, Google or an advert in the paper would do. We provide public profiles on every professional and an open review system to allow all prospective customers to carry out their own due diligence before hiring any professionals.

We do however take any reports made against professionals seriously, and have flagged this tradesman with management for review when this was reported to us.

Should you need us to provide you with any messages exchanged between you and the Bark professional in question, just email us at [email protected].

We wish you all the best in resolving your issue.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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I had to make contact as I just received an email with telephone number. However, the process after that was very smooth and the job was done well with a smile

Date of experience: February 19, 2020
Bark T. Bark Rep
over a year old

Hi there Atul,

Thanks for your review,

We're glad to hear that we could help connect you with a professional who could help.

We do encourage professionals to reach out directly to their prospective customers, but unfortunately they aren't always available to do so straight away.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Really Helpful service
February 19, 2020

We found it really helpful to connect with possible suppliers, I. E entertainment and live bands, also videographer for our family members wedding. Particularly as we have no idea where to start looking. Thank you Bark Team

Date of experience: February 17, 2020
GB
1 review
0 helpful votes
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Great service
February 18, 2020

Charlie was brilliant, reliable, reasonably priced, friendly service, quick response and a great job done. Would use again and definitely recommend

Date of experience: February 17, 2020
Bark T. Bark Rep
over a year old

Hi there Charlie,

Thanks for your review,

It's great to hear that we could connect you with such a helpful professional!

Kind regards,

The Bark Team

New York
1 review
0 helpful votes
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Life coach
February 18, 2020

I didn't understand the mortification priocess. I received too many reminders to review the process which is what took you down from excellent.

Date of experience: February 17, 2020
Bark T. Bark Rep
over a year old

Hi there Heather,

Thanks for your review,

We're glad to hear that we could help.

We do have a Notification menu so that all customers can choose which notifications they wish to receive. If you need any help with how to update this, just email us at [email protected].

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Okay, might use again
February 18, 2020

Looking for structural engineers for a build project. Only had two responses but never heard back from one after their initial clarification. That said, Sam Reiffer from Rief.co.uk was helpful with our request and quick with is response and quote. The job was completed as required and would certainly use him again.

Date of experience: February 17, 2020
Bark T. Bark Rep
over a year old

Hi there,

Thanks for your review,

It's great to hear that Sam Reiffer could help.

We do aim to get each request 2 - 5 responses, but unfortunately there aren't always this many professionals available at any one time.

If you would like to leave Sam a review, just login to your Bark.com account and click on their Profile page.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Quick responses
February 18, 2020

We wanted to write our Wills and used Bark to find someone. We had four very quick responses and had an appointment booked for someone to come to our home within the hour.

Date of experience: February 17, 2020
Bark T. Bark Rep
over a year old

Hi there Pam,

Thanks for your review,

We're glad to hear that you received quick responses to your request for a Will writer on our site.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Worked well
February 18, 2020

I came across this site by accident. I wanted someone local to clean some carpets. It was through Bark that I found an excellent chap who carried out the work to a very high standard.

Date of experience: February 17, 2020
Bark T. Bark Rep
over a year old

Hi there Christopher,

Thanks for your review,

It's great to hear that we could connect you with a great carpet cleaning company.

If you would also like to leave the company you hired a review, just login to Bark.com and click on their profile page.

Kind regards,

The Bark Team

New York
1 review
0 helpful votes
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Awesome
February 17, 2020

Helpful and patient staff. They go above and beyond to make you feel comfortable and to meet your needs.

Date of experience: February 16, 2020
Bark T. Bark Rep
over a year old

Hi there Tracey,

Thank you for your review,

We're glad to hear that we could help.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Never used Bark before. They put me in touch with a great business T j Welch & Son who were very efficient, polite & respectful to me & our property. Will certainly use both again.

Date of experience: February 16, 2020
Bark T. Bark Rep
over a year old

Hi there Jane,

Thanks for your review,

It's great to hear that we could connect you with a company who could help.

If you would also like to leave T J Welch and Son a review, just login to Bark.com and click on their profile page.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Great service!
February 17, 2020

Very simple, amaizing stuff, easy to work it!
I'm service provider and I've been using bark.com for couple of years and I'm very pleased!

Date of experience: February 16, 2020
Bark T. Bark Rep
over a year old

Hi there Silvio,

Thank you so much for your review,

It's great to here that we have been able to help you grow your business for the past couple of years, and we will endeavour to keep working for you!

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Loft Insulation
February 17, 2020

I ended up changing my mind about the loft insulation, so didn't use anyone, so can't really do the rate test.

Date of experience: February 16, 2020
Bark T. Bark Rep
over a year old

Hi there Dave,

Thank you for your review,

We're glad to hear that we could connect you with professionals, and should you wish to hire anyone in future, just login to your Bark.com account to see their contact details.

Kind regards,

The Bark Team

GB
1 review
11 helpful votes
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So far so good
February 17, 2020

Storm Ciara demolished the whole of my back fences, exposing the garden from the road, including the oil tank and the rear bedrooms. Within an hour I had been contacted by two good fencing firms, one of which came later that Sunday and gave me an estimate to renew the fencing as I want. The other arrived a day later but didn't send the estimate until the following Friday. As the work was urgent and both firms appeared good and professional, I gave the work to the first one (who were also a bit cheaper) as they appeared more keen to get on with it. They start tomorrow.

Date of experience: February 16, 2020
Bark T. Bark Rep
over a year old

Hi there Brian,

Thank you for your review,

We're so glad to hear that we could connect you with a great fencing fir who could help so quickly.

Kind regards,

The Bark Team

Canada
1 review
0 helpful votes
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Service
February 16, 2020

I find that Bark.com is a very reputable company. I am the owner of Base Mountain Renovations, I am based out of Surrey B. C. Canada. I have read reviews of Bark.com bad and good the comments of companies that are saying the bad reviews. I have to disagree with there comments, Bark has given us leads in the lower mainland we will use Bark.com in the future.

Date of experience: February 15, 2020
Bark T. Bark Rep
over a year old

Hi there,

Thank you so much for your review,

It's great to hear that we have been able to help your business grow in Surrey B. C. Canada!

Our Customer Success Team is always happy to help should you need to reach out to us at [email protected].

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Good cleaning referral
February 16, 2020

Obtained good cleaner via Bark so thanks for that. Efficient service from Bark. Also obtained prompt referrals for finance though not acted on them yet.

Date of experience: February 15, 2020
Bark T. Bark Rep
over a year old

Hi there Danny,

Thank you so much for your review,

We're very glad to hear that we have been able to connect you with multiple professionals across varying industries.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Wedding
February 16, 2020

Had a quick response from a local DJ for upcoming wedding event in July, also gas good reviews which a friend has written to recommend.

Date of experience: February 15, 2020
Bark T. Bark Rep
over a year old

Hi there Caroline,

Thanks for your review,

We're glad to hear that we could help connect you with a great DJ and we hope the wedding event goes wonderfully!

Kind regards,

The Bark Team