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From the business
Bark is an online marketplace that connects customers with local and online professionals.
We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!
Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.
Life’s better with Bark.
Bark Reviews Summary
Bark has a rating of 2.7 stars from 1,644 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 1st among Service Marketplace sites.
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Found great company to replace my fence, great site to find just what you need. Will use again for further work
I put my request on at 7.30 am and by 8 o'clock I had an offer. 2 days later we had a site visit and arrangement made. This week the first start was made despite the weather. Excellent job, very grateful to Bark for finding me Alwaysthere.
Hi there Ann,
Thank you so much for your review,
We're glad to hear that we could help connect you with professionals so quickly.
Kind regards,
The Bark Team
Follow my lead is a very informative and caring trainer. Laura has made the entrance of my new pup Sophie a very large german shep lab mix at now 32 lbs. I was overwhelmed and Laura came to my rescue. I love my pup
Hi there Merrile,
Thanks for your review,
We're so glad to hear that we could help connect you with Laura.
If you would also like to leave Laura a review, just login to your Bark.com profile and click on his profile page.
Kind regards,
The Bark Team
I hesitated at first to purchase Bark credits for customers. I received leads but the cost was not worth it and never received any returns in my investment. I used Bark for two years and during that time I received more referrals (no charge) than Bark business. I gave it a chance, not worth it to me. Kind of disappointed also that I felt suckered into a lead or two -with a customer name like, WhyBother and email address askwyask@... com - sometimes I don't feel that the leads are even legit.
Hi there Mary,
We're very sorry to hear that you have not had a return on investment using us.
We do screen every lead using our automated system, however it looks for non-working contact information or inappropriate language, thus sometimes there will be leads that still slip through our screening process.
This is why we have our credit return policy - we will return credits for any leads that are reported to us and found to have incorrect information.
Please do email us at [email protected] or call us on 0203 697 0237 and we will be happy to offer some tips on conversion and using the site moving forward, and may be able to give you some free credits as a gesture fo goodwill.
We look forward to speaking with you.
Kind regards,
The Bark Team
Bark made planning my wedding so much easier! Saves a lot of time and you find a lot of dedicated professionals!
Hi there David,
Thank you for your review,
We're so glad to hear that we could help make your big day easier!
Kind regards,
The Bark Team
I used these clowns - they get paid by the people on their site and that is all they are interested in. They phoned to ask if I had placed the job I said I had and that I had been charged £750 for 4 hours labouring work they said oh ok we'll mark it as job done then. Please be aware and steer clear it will be pure luck if you get s good job done they obviously couldn't care less about how the people on their site conduct themselves you might as well put a pin in the phone book and choose
Hi there David,
We're very sorry to hear about a poor experience you had with a professional you found on Bark.
The majority of customers experiences on Bark are positive, but we recognise that with such a large volume of jobs being agreed on our platform, problems may arise on rare occasions.
We are a marketing platform rather than an agency, and as such do not claim to vet any tradespeople who use our site. Our role is simply to put you in touch with a professional in much the same way the Yellow Pages, Google or an advert in the paper would do. We provide public profiles on every professional and an open review system to allow all prospective customers to carry out their own due diligence before hiring any professionals.
We do however take any reports made against professionals seriously, and should you wish to report them to us, please send the details to [email protected].
Kind regards,
The Bark Team
Put out my request, received several responses within the hour. Checked out the best fit and the professional, personable photographer did the job a few days later at a reasonable cost. Excellent photos received day after the job. Job done!
Hi there Jane,
Thank you so much for your review!
It's great to hear that we could connect you with the right professional for you so quickly.
Kind regards,
The Bark Team
Fast response, excellent work, cleared area before leaving, worked through appalling conditions with no complaint, quite satisfied with results.
Hi there Tom,
Thanks for your review,
We're so glad to hear that we could connect you with such a great professional.
If you would also like to leave the company you hired a review, just login to bark.com and click on their profile page.
Kind regards,
The Bark Team
Bark sourced an local Arcitect that suited our needs in the Stoke on Trent area. We will be using them.
Hi there Geoff,
Thanks for your review,
We're so glad to hear that we could help connect you with a great Architect.
Kind regards,
The Bark Team
It's waste money and time
Almost a freelancers post a fake enquiries
Some enquiries posted twice
See Hannah enquiry in the attached photo
Hi there Mansour,
We're sorry to hear that you have had issues with some leads, but we refute any claims that we deliberately provide fake leads.
All leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
Customers can place multiple requests for various service areas should they wish to - for example someone who is planning a wedding will often place requests with us for their DJ, Wedding Flowers and Catering all at the same time.
If you have any questions, please do get in contact with us directly.
Kind regards,
The Bark Team
We paid for the initial credits. None of the leads turned into any legitimate opportunities. When advertising a money back guarantee, what is not explained is that you will receive credits returned to you not your charge. You also have to wait 7 days to file any refund request. You will also instantly be charged a greater amount than initially paid when you use your credits. This charge will occur without your authorization and will not be refunded.
The company is located overseas. When you phone the company, your phone service provider will charge you for the call. No dispute opportunities are offered. You will be told no monetary refunds are given. They will give you a refund in the form of useless credits.
Very unprofessional. This is a scam.
Hi there Emmitt,
We're sorry to hear that you have not had a positive experience using our platform however we strongly refute your claims made against our company.
All leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
Our Get Hired Guarantee clearly stipulates that this is the return of credits if no leads are converted on purchase and in the Help section of your account.
We believe that we can help you achieve a return on investment with us, so please do get in contact at [email protected] for best practice tips.
Kind regards,
The Bark Team
Do NOT use bark.com
Do NOT use bark.com. Full of spams and cold leads. Rude call centre team gave different information each time I called. They say they monitor leads carefully yet for months false leads containing trojans have been posted and still continue today. I am self employed and have wasted £2000 on this site in the hope a lead would come to fruition. Not one.
Hi there Ian,
We strongly refute your claims made against our company.
All leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
Our Customer Success Team works hard to provide professionals with the support they require, but they must work within the policies of the company.
We believe that we can help you achieve a return on investment with us, so please do get in contact at [email protected] for best practice tips.
Kind regards,
The Bark Team
Great response to a commercial cleaner proposal. Received multiple responses within 24 hours for our school / church building.
Hi there Belinda,
Thanks for your review,
We're so glad to hear that we could connect you with a great commercial cleaning company.
Kind regards,
The Bark Team
Needed an electrician found people very quickly for me. Had a few electricians get in contact with me. Choose between them whom I thought would be good, wasn't wrong. Hired a guy called Ali he was very good. Will surely use in the future.
Hi there Khaleda,
Thank you for your review,
We're so glad to hear that we could connect you with an electrician who could help.
Kind regards,
The Bark Team
Most scammy operation out there. Thumbtack is even better and they are pretty fishy too. They will steal your money pros. You will find out soon enough.
Hi there,
We're sorry to hear that you have not had a positive experience using our platform however we strongly refute your claims made against our company.
We tried to reach out to you to resolve your issues but you declined our help.
All leads on our site are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
Our Customer Success Team is 24/7 to help support our professionals and we are willing to help if you wish to reach out to us at [email protected].
Kind regards,
The Bark Team
They have the best customer service and best customer approach. They are very very good and hardworking.
Hi there Olamide,
Thank you so much for your review,
We're so glad to hear that we have been able to help.
Just email us at [email protected] if you need any further help.
Kind regards,
The Bark Team
I stumbled upon Bark while online searching for decorators. Within 24 hours of using Bark I had several very promising contacts and have now arranged visits from 3 people to quote for the work. Other services like Checkatrade have the disadvantage that the people you contact are not always interested in your project and you can waste time as people either tell you they are too busy, your project is not their thing, or don't bother to get back to you at all. The beauty of Bark is that only people who actually want your business contact you.
Hi there Joan,
Thank you so much for your review,
We're so glad to hear that we have been able to connect you with interested professionals who are eager to help.
Kind regards,
The Bark Team
I joined BARK as a service provider. All of the leads I responded to, except 1 (out of approximately 75) were wrong numbers, dead ends or people not actually interested in services. I began to wonder how many of them were real people. I spent a significant amount of time and money (building a profile, contacting leads, etc) with no return. Would not recommend this site for service providers. Use a basic Google profile.
Hi there Traci,
We are sorry to hear that you did not have a positive experience using our service.
We screen every single lead using our automated system and have a credit return policy which allows us to return credits for any leads which are found to have incorrect details. Please email us at [email protected] if you would like a copy of this and if you would like to report any leads.
We are an open public platform and allow customers to place as much information as they wish to in the Additional Details section. We always advise our professionals not to respond to vague leads, as this then prompts us to get in touch and prompt them to add more details. You can utilise the Filter Questions section of your account in order to remove any vague answers from your leads and customise them fully. This often then results in a professional responding to best requests that are placed on the the platform.
Do get in touch if you need any help with this or can offer further help.
Kind regards,
The Bark Team
All of your cleaning company's were fine & I am happy to report that the the fairy cleaning co. Was superb. Tks 4 recommending them
Hi there Annemarie,
Thanks for your review,
We're so glad to hear that we could connect you with a great cleaning company.
Kind regards,
The Bark Team
Got a very nice cleaning company FMV Cleaning Service through Bark.Com. They're very friendly, communicative, helpful and did an excellent job. Any queries I had were addressed with accuracy. Even I was not charged for extra cleaning which was due to some confusion on my part.
Hi there Priti,
Thanks for your review,
It's great to hear that we could connect you with a friendly cleaning company who could help with your needs.
Kind regards,
The Bark Team
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Hi there Martin,
Thanks for your review,
It's great to hear that we could connect you with a fencing company so quickly!
Kind regards,
The Bark Team