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Bark

2.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bark is an online marketplace that connects customers with local and online professionals.

We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!

Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.

Life’s better with Bark.


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Bark Reviews Summary

Bark has a rating of 2.2 stars from 1,644 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 9th among Service Marketplace sites.

service
316
value
296
shipping
101
returns
151
quality
263
This company responds to reviews on average within 18 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Michael D.
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Moving into a new area, I have found it impossible to find somebody to regularly mow my lawn. Using BARK, I easily found somebody within a week.

Date of experience: March 27, 2020
Bark T. Bark Rep
over a year old

Hi Michael,

Thank you for your review,

It; s great to hear that we could connect you with a gardener so quickly!

Kind regards,

The Bark Team

GB
1 review
52 helpful votes
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Poor system that delivered no clients. Do not waste your money! Sending me emails today! There are no enquiries in my industry atm due to lockdown. We all talk via trade forums. And yet bark have clients wanting our services in their homes. I think not. Do not trust them. Their reply to my review on Trustpilot is that they have never heard of us! Borderline scam.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 26, 2020
Bark T. Bark Rep
over a year old

Hi Spencer,

We hope you are staying well at this time.

We did attempt to speak with you about this issue however we did not receive a response.

We are an open public platform and as such cannot stop those choosing to ignore government guidelines from placing requests. Professionals are never required to respond to any leads they do not feel comfortable fulfilling.

We screen every single lead using our automated system and have a credit return policy which allows us to return credits for any leads which are found to have incorrect details. Please email us at [email protected] if you would like a copy of this and if you would like to report any leads.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Will
March 28, 2020

Perfect service would recommend to anyone wanting to make a will I phoned on Monday and the whole thing was done by Friday and at a very reasonable price j

Date of experience: March 26, 2020
Bark T. Bark Rep
over a year old

Hi Robert,

Thanks for your review,

We're so glad to hear that we could connect you with a professional so quickly.

Kind regards,

The Bark Team

California
1 review
5 helpful votes
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I never did business with Bark. This company spammed my company's website by using the testimonials area of the website to post multiple 1-star reviews containing "potential leads" from customers looking for painters and interior designers. I'm in HVAC.

I attached my website's review notification as proof, because Bark reported the review that I left on Trustpilot as "defamatory". This is 100% true.

Oh, I almost forgot- the link they provided so that I could opt-out of "receiving leads" doesn't work! Seriously, that's not just terrible business practices, I'm pretty sure it's a violation of the CAN-SPAM Act.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 25, 2020
Bark T. Bark Rep
over a year old

Hi there,

We did reach out to you to try and help, however you did not respond to us.

Please email us at [email protected] so that we can look into your case and stop further emails coming your way.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow VIVIAN G.
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Oven cleaning
March 26, 2020

I found Elizabeth to be a very cheery person who did a very good job of cleaning my very dirty ovens. She worked non stop for 2 hours and I was impresses with the result.

Date of experience: March 25, 2020
Bark T. Bark Rep
over a year old

Hi there Vivian,

Thanks for your review,

We're glad to hear that we could connect you with this great cleaner.

If you would also like to leave Elizabeth a review, just login to your Bark.com account and click on their profile page.

Kind regards,

The Bark Team

GB
1 review
1 helpful vote
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New Gate
March 26, 2020

Excellent Service, at least 3 quotes and chosen tradesman, quick, professional and very reasonably priced. No one in Perth prepared to do this, selected tradesman travelled from Fife to do the job, I attach a photo of the completed gate.

Date of experience: March 25, 2020
Bark T. Bark Rep
over a year old

Hi there George,

Thanks for your review,

It's great to hear that we could connect you with multiple tradesman who could help.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Bob D.
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Thank you Bark.

Easy, fast and professional process.

Found many tradesmen and selected the best one!

Date of experience: March 24, 2020
Bark T. Bark Rep
over a year old

Hi there Bob,

Thank you so much for your review,

It's great to hear that we could connect you with a tradesman so quickly!

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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70th birthday
March 25, 2020

Booked this very late due to a cancellation on DJ
Gary the DJ arrived in plenty of time for setting up and kept the party going all night playing excellent music would book him again

Date of experience: March 24, 2020
Bark T. Bark Rep
over a year old

Hi there Eileen,

Thanks for your review!

It's great to hear that we could connect you with a DJ at such short notice.

Kind regards,

The Bark Team

Washington
1 review
0 helpful votes
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PUPPY TRAINING
March 25, 2020

REALLY GOOD. PATIENT AND KNOWLEDGEABLE IN PUPPY TRAINING. KAT IS WONDERFUL. SHE WAS
ON TIME AND VERY GENTLE IN WORKING WITH OUR PUPPY. I WOULD RECOMMEND BARK FOR ANY
FUTURE THINGS I NEEDS DONE.

Date of experience: March 24, 2020
Bark T. Bark Rep
over a year old

Hi there Lucille,

Thank you for your review.

We're glad to hear that we could connect you with a puppy trainer who could help.

We look forward to helping you find another service provider again in future.

Kind regards,

The Bark Team

TW
1 review
4 helpful votes
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Won't recommend.
April 23, 2020

Hi. I joined Bark with thinking to receive more work.
Spend over £100 on credits.
Purchased some jobs.
No response at all.
I am using other platform to search new client's and it works.
Just this platform is not for me I guess.
Will spend the credits which are left and will close my acc

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 24, 2020
Bark T. Bark Rep
over a year old

Hi Rolandas,

We're very sorry to hear that you have not had success with us.

We did try to speak with you to help but we did not get a response.

Please email us at [email protected] for our best practice tips to help you achieve a return of investment.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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TreeMendous
March 24, 2020

After receiving more than half doz interested tree surgeons to remove our dead fallen tree, we finally chose one who did the job and at a very fair price.

'wood' throughly recommend this service

Date of experience: March 24, 2020
Bark T. Bark Rep
over a year old

Hi there Toni,

Thank you so much for your review!

It's great to hear that we could connect you with the right tree surgeon for the job.

Kind regards,

The Bark Team

California
1 review
14 helpful votes
Follow Michael W.
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I'm a hard-working service provider who successfully lands 15 to 25 gigs a month through other platforms.
I've wasted many dollars and hours trying to land a gig through Bark.
So many fake accounts. Very clever scam to add fake job requests in with real ones to put investigators off the scent, and keep hard-working service providers blowing money they don't have for jobs that don't exist.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 23, 2020
Bark T. Bark Rep
over a year old

Hi Michael,

We're very sorry to hear that you have not had success with us, however we strongly refute your claims made against our business. We did try to speak with you to help but we did not get a response.

We screen every single lead using our automated system and have a credit return policy which allows us to return credits for any leads which are found to have incorrect details. Please email us at [email protected] if you would like a copy of this and if you would like to report any leads.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Not yet used service
March 23, 2020

Unfortunately due to the coronavirus I will not be using this service until such time as we are "back to normal" thank you for your service

Date of experience: March 23, 2020
Bark T. Bark Rep
over a year old

Hi there Jill,

Thank you for your review,

We're sorry to hear your project must be cancelled at this difficult time, however we look forward to helping you find a professional in the near future.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Karole R.
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Fence enquiry
March 23, 2020

Had plenty of responses to enquiry for fencing contractors in CV3 area within a few hours. Arranged for 3 to come and give me a qoute for fence replacement. Travelled from Lincolnshire to Coventry on appointed day. Not one of them turned up or phoned to cancel. Waste of time.

Date of experience: March 23, 2020
Bark T. Bark Rep
over a year old

Hi there Karole,

Thanks for your review,

We're glad to hear that you received quick responses to your request, however we are very sorry to hear that these arranged quotes were not kept by the service providers themselves.

If you would like any support placing a new request to receive contact from other professionals, please feel free to email us at [email protected].

Kind regards,

The Bark Team

New Jersey
1 review
1 helpful vote
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Trash company
April 21, 2020

This is by far the worse company I've ever dealt with don't give them your money they will scam you.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 22, 2020
Bark T. Bark Rep
over a year old

Hi Bobby,

We're very sorry to hear that you have not had a positive experience using us, however we strongly refute your claims made against our business. We did try to speak with you to help but we did not get a response.

We screen every single lead using our automated system and have a credit return policy which allows us to return credits for any leads which are found to have incorrect details. Please email us at [email protected] if you would like a copy of this and if you would like to report any leads.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Gardening/ fencing
March 23, 2020

I was impressed by the swift responses. Polite workmen, prompt and honest quotes. Will recommend to others for definite

Date of experience: March 22, 2020
Bark T. Bark Rep
over a year old

Hi there Clare,

Thank you for your review,

It's great to hear that we could connect you with these great professionals.

Kind regards,

The Bark Team

New Jersey
1 review
0 helpful votes
Follow Annie G.
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Quick and easy!
March 23, 2020

The efforts to accommodate my needs are very appreciated. I can't wait to start my journey to a better life!

Date of experience: March 22, 2020
Bark T. Bark Rep
over a year old

Hi there Annie,

Thank you for your review,

It's great to hear that we could connect you with a wonderful professional who can help you begin your journey.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Great sute
March 23, 2020

Very easy to use and, responses from suitable people fast. Very useful site. I would recommend it.

Date of experience: March 22, 2020
Bark T. Bark Rep
over a year old

Hi there Hazel,

Thanks for your review,

We're glad to hear that you have found our platform so useful for your service needs.

Kind regards,

The Bark Team

Michigan
1 review
0 helpful votes
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Life coach
March 22, 2020

I was matched with a great coach who relates to my needs and she is eager to help me sort though my life experiences

Date of experience: March 21, 2020
Bark T. Bark Rep
over a year old

Hi there Jessica,

Thank you for your review,

It's great to hear that we could connect you with a coach who could help.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Great Service
March 22, 2020

Within about 12 hrs of asking for pro tradesman to do a job for me I had 5/6 replies offering their services. Fast and very efficient service from Bark

Date of experience: March 21, 2020
Bark T. Bark Rep
over a year old

Hi there John,

Thanks for your review!

We're so glad to hear that we could connect you with a professional quickly.

Kind regards,

The Bark Team