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Bark

2.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bark is an online marketplace that connects customers with local and online professionals.

We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!

Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.

Life’s better with Bark.


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Bark Reviews Summary

Bark has a rating of 2.2 stars from 1,644 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 9th among Service Marketplace sites.

service
316
value
296
shipping
101
returns
151
quality
263
This company responds to reviews on average within 18 days

We monitor reviews for authenticity

Australia
1 review
2 helpful votes
Follow Riaz P.
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Called back and the numbers are disconnected. Leave a message and not one calls you back.
Several leads just wanted to know more about your industry, not serious customers. Don't waste your time and money on bark.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 18, 2020
Bark T. Bark Rep
over a year old

Hi there Riaz,

We're sorry to hear that you feel this way.

We tried to reach out to you directly however we received no response.

We would be happy to help you make the the most of the platform - please email us directly at [email protected].

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Fencing
August 18, 2020

AMG Lanscaping were excellent, reliable and trustworthy would definitely recommend them. Competitive prices.

Date of experience: August 18, 2020
Bark T. Bark Rep
over a year old

Hi there Jen,

Thanks for your review,

It's great to hear that we could connect you with this fencing company!

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Very Good Service
August 18, 2020

Martin took the job on as a short notice urgent job. He turned up with helper on time and tackled quite a difficult job (large gate posts replacement) to complete to a high standard.

Date of experience: August 18, 2020
Bark T. Bark Rep
over a year old

Hi there Neil,

Thanks for your review,

We're so glad to hear that we could help connect you with Martin.

Kind regards,

The Bark Team

New York
1 review
0 helpful votes
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Home Cleaning Services
August 17, 2020

I received a lot of interest from companies that did home cleaning. I opted for the first one that called me and never regretted. Bark made it easy for me by finding the service providers!

Date of experience: August 17, 2020
Bark T. Bark Rep
over a year old

Hi there Sala,

Thanks for your review,

It's great to hear that we could connect you with this cleaning company so easily!

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Excellent service
August 17, 2020

Bark organised Medina Services to provide an oven cleaner.The cleaner was very well organised and carried out a really excellent clean and completely cleaned up before leaving. His name was Archie highly recommended

Date of experience: August 17, 2020
Bark T. Bark Rep
over a year old

Hi there Christopher,

Thanks for your review,

We're glad to hear that we could help connect you with this company.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Family run business
August 16, 2020

Bark put me in touch with some great companies and I have opted for a family run business. Very happy

Date of experience: August 15, 2020
Bark T. Bark Rep
over a year old

Hi there Allison,

Thanks for your review,

It's great to hear that we could help.

Kind regards,

The Bark Team

Minnesota
1 review
1 helpful vote
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DONT USE THEM
September 30, 2020

I went thru sets of leads for 105. With non the the leads responding. They won't return my money. They are not worth the high cost.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 15, 2020
Bark T. Bark Rep
over a year old

Hi there John,

We're sorry to hear that you feel this way.

We tried to reach out to you directly however we received no response.

We would be happy to help you make the the most of the platform - please email us directly at [email protected].

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Tiler Bristol Area
August 15, 2020

As soon as enquiry went live for a tiler we had response within half hour by two tiling companies. We met one of them next day and they started next day. Job had to be quick turn around, we were well impressed.

Date of experience: August 15, 2020
Bark T. Bark Rep
over a year old

Hi there Richard,

Thanks for your review,

We're glad to hear that we could connect you with this tiling professional so quickly.

Kind regards,

The Bark Team

Canada
1 review
1 helpful vote
Follow Tracey C.
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I signed up as a professional on Sunday. Purchased credits to be able to to contact potential clients and I received zero leads.
After just 6 days, I received notification that my account (credit card) was charged to top up my credits. I did not authorize this transaction, not to mention, I had 8 more credits on file, which it seemed to have "disappeared" from my account, but it wasn't. It appears this company used my last credits to bid on a client's ad, WHICH I DID NOT DO, and automatically charged my card with additional credits.
Stay away from this company. Also, check your payment settings. They do not advertise that you will be automatically "topped up" or in laments terms, credit card charged.
I am convinced there were no real clients. I tried contacting a few clients and I was not able to book any clients. I had a lead and followed the guidelines to contact the client directly, scheduled an appointment with the client, only for the client to not answer any of my calls or emails.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 13, 2020
Bark T. Bark Rep
over a year old

Hi there Tracey,

We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.

We tried to reach out to you directly however we received no response.

Our Auto Top Up function is switched on and off my professionals from their accounts, but please get in contact should you require help turning this feature off.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

California
1 review
1 helpful vote
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Bad Contractor
September 30, 2020

Had Randy Reese install a fence. DO NOT HIRE THIS GUY. HE is unreliable, unprofessional and undependable. Needed him to return to reinforce the fence, which was not very firm, after many texts and calls he never returned to finish the job. DO NOT HIRE HIM. You will not get a good job, he is the worst contractor i ever hired

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 12, 2020
Bark T. Bark Rep
over a year old

Hi Barry,

We're very sorry to hear about a poor experience you had with a professional you found on Bark.

We do not claim to vet any professionals who use our site. Our role is simply to put you in touch with a professional in much the same way the Yellow Pages, Google or an advert in the paper would do. We provide public profiles on every professional and an open review system to allow all prospective customers to carry out their own due diligence before hiring any professionals.

We do however take any reports made against professionals seriously, so please do provide the details to us at [email protected] and we will flag the professional with management.

We wish you all the best in resolving your issue.

Kind regards,

The Bark Team

South Africa
1 review
1 helpful vote
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Bark real or scam?
September 30, 2020

I joined spending almost a Thousand Rand in South Africa.
I have found that hundreds of requests come through my email but it seems to be bot generated.
When you buy the clients, you can't reach them and lose your credits.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 12, 2020
Bark T. Bark Rep
over a year old

Hi there Ronnie,

We're sorry to hear that you have not had a positive experience so far.

We did reach out to try and help but we did not receive a response.

Please email us at [email protected] and we'll be happy to see if we can help increase your conversion with us.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Lucy T.
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Still not sure how it works but I requested a quote for my fence. A list came back and I contacted a few. After a few days, as I had not commissioned someone to do the work, they asked if I wanted to post it on the board. I said yes and within 10 minutes I had two companies interested. One came round that afternoon to quote and we went from there. Happy with the work done. Accepted quote on the Friday and job started on Monday, finished by Wednesday so very happy with timescales.

Date of experience: August 12, 2020
Bark T. Bark Rep
over a year old

Hi there Lucy,

Thanks for your review,

It's great to hear that we could connect you with this fencing company so quickly!

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Joy A.
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Finescape, the company I employed to do the work through Bark!
I wrote a review the same day the job was finished and paid the company who had done the work.
The job was a garden path and patio, it looked good and, like a good hard working person I even paid extra because the company owner had failed to listen to the original brief, which was removal of part of the garden to place a conservatory on. This was then added as additional cost. I had asked about a skip but was told the trailer would remove everything. This is unfortunately not what happened, a pile of soil, rocks and rubble from the garden sits on a tarpaulin still and three slabs rock (without the music or stage show) My original review praised the company but this is now four weeks later and no sign of them returning to refit slabs or remove the stains, and rubble which has cost me further the price of a skip to remove despite regular chasing.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 11, 2020
Bark T. Bark Rep
over a year old

Hi Joy,

We're very sorry to hear about a poor experience you had with a professional you found on Bark.

The overwhelming majority of customers' experiences on Bark are positive, but we recognise that with such a large volume of jobs being agreed on our platform, problems may arise on very rare occasions.

We do not claim to vet any professionals who use our site. Our role is simply to put you in touch with a professional in much the same way the Yellow Pages, Google or an advert in the paper would do. We provide public profiles on every professional and an open review system to allow all prospective customers to carry out their own due diligence before hiring any professionals.

We do however take any reports made against professionals seriously, and this is why we requested that you report them to us directly.

Should you need us to provide you with any messages exchanged between you and the Bark professional in question, just email us at [email protected].

We wish you all the best in resolving your issue.

Kind regards,

The Bark Team

District of Columbia
1 review
2 helpful votes
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Waste of money
September 10, 2020

The leads go nowhere at all - no one responds or if they do, they act like they don't know why you are calling. Also, Bark randomly changes its price per lead after you buy in. Don't waste your time or money.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 11, 2020
Bark T. Bark Rep
over a year old

Hi there Penelope,

We're sorry to hear that you feel this way.

We tried to reach out to you directly however we received no response.

We do appreciate that it can be frustrating when customers don't respond. We usually find this is because they have hired, or are considering hiring, another professional. We generally find that responding to the customers as and when they place their requests gives you the best chance of speaking to them when they are available and before they have hired anyone.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Very helpful
August 9, 2020

It is very helpful and gave a lot help for the leaking of roof repair. They have done very great job. Really appreciated for that. Recommended to others

Date of experience: August 9, 2020
Bark T. Bark Rep
over a year old

Hi there Andy,

Thanks for your review,

We're very glad to hear that we could connect you with a roofer specialist who could help.

Kind regards,

The Bark Team

Michigan
1 review
29 helpful votes
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26 leads. No return
September 6, 2020

Out of 26 leads. Roughly 300 usd. (Auto tick is turned on so it tops off your account and you pay without realizing it sometime as the service isn't clear enough).

Only 1 client came through, talked to the client. Only for the client to cancel the project citing family emergency.

You pay premium prices or little to no results. Its downright criminal. I suppose that's capitalism in a sense. Wont be returning. STAY AWAY.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 7, 2020
Bark T. Bark Rep
over a year old

Hi there William,

We're sorry to hear that you feel this way.

We tried to reach out to you directly however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

GB
1 review
1 helpful vote
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Awful system
September 5, 2020

Awful system. Minimal lead information, no responses, incorrect contact information supplied. Avoid.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 6, 2020
Bark T. Bark Rep
over a year old

Hi there Andrew,

We're sorry to hear that you feel this way.

We tried to reach out to you directly however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

GB
1 review
1 helpful vote
Follow Fazalmohmed J.
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I wanted to clean the whole back garden and put fences on. I advertised my job on Bark.com and within couple of mins David (the great guy) phoned me and in the next 15 mins, he came to look at the job. And amazingly within 3 days the whole job is done to the highest level of perfection. Very good man with a strong team. I would definitely recommend the website and it's professionals as well. 10 out of 10 to David and his great team.

Date of experience: August 5, 2020
Bark T. Bark Rep
over a year old

Hi there Fazal,

Thanks for your review,

It's great to hear that we could help connect you with David so quickly!

Kind regards,

The Bark Team

Texas
5 reviews
28 helpful votes
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BARK REVIEWS ARE FAKE
September 4, 2020

I hired a social media company through Bark that was a total fraud. The company, Digital Visibility Concepts, DVC, has lots of glowing reviews on Bark. I left a one star review on Bark explaining how the company had taken $1400 from us and went dark afterwards - but the review disappeared. I added it again and it kept disappearing. Bark is a fraud also.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 5, 2020
Bark T. Bark Rep
over a year old

Hi there Tish,

We're very sorry to hear about a poor experience you had with a professional you found on Bark.

The overwhelming majority of customers' experiences on Bark are positive, but we recognise that with such a large volume of jobs being agreed on our platform, problems may arise on very rare occasions.

We do not claim to vet any professionals who use our site. Our role is simply to put you in touch with a professional in much the same way the Yellow Pages, Google or an advert in the paper would do. We provide public profiles on every professional and an open review system to allow all prospective customers to carry out their own due diligence before hiring any professionals.

We do however take any reports made against professionals seriously, and did ask you to get in contact with us directly to report them.

Should you need us to provide you with any messages exchanged between you and the Bark professional in question, just email us at [email protected].

We wish you all the best in resolving your issue.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Dan C.
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Hedge Cut and clear
August 5, 2020

Did a good job, hedge was cut and cuttings cleared up and taken away.
Price was as agreed so no complaints.

Date of experience: August 4, 2020
Bark T. Bark Rep
over a year old

Hi there Dan,

Thanks for your review,

It's great to hear that we could help connect you with this professional.

Kind regards,

The Bark Team