Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Bark

BarkReviews 1,644

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bark is an online marketplace that connects customers with local and online professionals.

We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!

Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.

Life’s better with Bark.


+238
How would you rate Bark?
grey stargrey stargrey stargrey stargrey star

Bark Reviews Summary

Bark has a rating of 2.7 stars from 1,644 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 1st among Service Marketplace sites.

service
315
value
295
shipping
100
returns
150
quality
262
This company responds to reviews on average within 19 days

We monitor reviews for authenticity

GB
1 review
3 helpful votes
Follow Mike T.
Unfollow Mike T.
Share Review
Report Review

I appreciate there are some excellent professionals who offer their services through Bark.com

BUT. Buyer Beware.

If you are unfortunate enough to have a rogue roofer/builder like I have had and then need help in resolving an issue, then forget about Bark.com helping you. They will provide you with some amazing excuses and take no responsibility despite promises that they are ready to help.
It is going to be interesting when they respond to this review and make out they really wanted to help me.
My opinion is that this is a form of scam. I've had to say goodbye to my £1050. 00 because Bark.com refused to help me. Lets see what they say so I can respond accordingly.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 12, 2022
Bark T. Bark Rep
over a year old

Hi Mike,

We tried to reach out to you directly regarding your review, however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

Canada
1 review
0 helpful votes
Follow Jeff B.
Unfollow Jeff B.
Share Review
Report Review

Opened a request for new website and quickly received a number of good responses from multiple companies. The respondents were detailed, attentive and competitive.

Date of experience: July 11, 2022
Bark T. Bark Rep
over a year old

Hi Jeff,

Thanks for your review.

It's great to hear that we could help connect you with professionals through the platform.

Kind regards,

The Bark Team

India
1 review
1 helpful vote
Follow Ganesh R.
Unfollow Ganesh R.
Share Review
Report Review

So I've been using bark for a month and initially it was good where I was able to make some money out of it. But as things progressed I was only spending money on buying credits and the leads (oh really?) were turning out to be pretty useless. Even the support team bears no accountability for the misleading leads that are given in their platform. All they do is simply apologize and say that it doesn't fall under their policy.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 11, 2022
Bark T. Bark Rep
over a year old

Hi Ganesh,

We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.

We tried to reach out to you directly however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Andy B.
Unfollow Andy B.
Share Review
Report Review

Spam
August 8, 2022

This web site / business is being used to spam me using an email they've copied off the internet - it might be a company using this website rather than the website itself but it obviously doesn't have adequate control on who uses the site

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 9, 2022
Bark T. Bark Rep
over a year old

Hi Andy,

We tried to reach out to you directly regarding your review, however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

Florida
1 review
5 helpful votes
Follow Ashley M.
Unfollow Ashley M.
Share Review
Report Review

False Leads
August 4, 2022

Purchased many leads from Bark and barely EVER get a response, which leads me to believe they're not real at all. Specifically, today I purchased a lead and the "person" responded saying that they never submitted a request for a photo booth service on Bark. Their email was very specific so there is no way it was a typo in the email. I'm very disappointed especially since the lead cost me a lot of tokens...

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 5, 2022
Bark T. Bark Rep
over a year old

Hi Ashley,

We tried to reach out to you directly regarding your review, however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

Canada
1 review
4 helpful votes
Follow Ray B.
Unfollow Ray B.
Share Review
Report Review

I've been with this company for 7 months, and out of 300+ leads that I purchased, I got 8 that were real. And majority of leads don't even reply back and ghost you. Most change their minds, or make a mistake, or end up giving the jobs you're bidding for to their family and friends. Based on Bark.com's policy, if someone posts a request for a service and then 5 people from Bark bid on it and that person decides to give his bid to his best friend or family friend. Bark does not return you the credits that you used to purchase that lead.

And that is the scam. People who post for Jobs on Bark do it free. So they could care less if they don't get back to you. Bark makes money 100% from people like myself, and their tone with us especially from their support people over the phone is outright rude... That is why 3 months ago I stopped paying them, and had 400 credits left on my Bark account left, and now I am down to 160... and I got zero leads that I hired. Dozens of them have ghosted, as I daily sent a follow up message on a update from them. Or if they could let me know if they changed their mind? And here's the frustrating part, even if they changed their mind, Bark won't give you credits back.

I have dozens of review on my Bark Profile, all 5 Stars... so there are no issues with my service to my clients that I did hire. Something else happening at Bark is not adding up or making sense.

They only give you credits back, if the number of the person posting is not valid or not in service. I'm from Canada, and another issue is companies that farm out services from Canada to India; such as Web Design, or Social Media Marketing, Logos, etc. A logo design for example would cost $60 to $200 depending on what's needed. We get price cut from a person in India for $10. The cost to acquire the lead for Logo Design is $7. For a $3 profit, it's not worth the efforts.

I'm not planning to give Bark.com any of my money, because it's failed to establish a business that rewards its Sellers, like myself. I don't have any issues losing a lead to someone else on Bark, it's ok, that happens. But to lose a lead in the way I mentioned above... no I'm not ok with that, because there was no reason for any person to post a request on Bark then anyway, cause all that did was waste our time and money, and Bark gets to profit. That is the SCAM and Bark knows it.

I can't prove it yet, but I wonder if Bark hires people to just post random stuff "requests for services" and get us sellers to bid on them, it keep their profits soaring.

I can't imagine how much abuse Bark's support team gets, I feel for them, and it's a toxic system or energy. Every time I get off the phone with support, it's like having an uncomfortable conversation with your ex, who cheated on you! Lol...

So my review it, stay away from BARK... don't use them, find another method. Hopefully I can get my money's worth and ROI on my investment.

Date of experience: July 2, 2022
Bark T. Bark Rep
over a year old

Hi Ray,

We reached out to you to help resolve your issues, and it seems that these have now been resolved.

As such, we would appreciate it if you could update your review to reflect this.

Kind regards,

The Bark Team

Texas
1 review
12 helpful votes
Follow Eden H.
Unfollow Eden H.
Share Review
Report Review

I should have read the honest reviews before purchasing leads, which are VERY expensive and have almost 0% ROI. They really get you with their sleek interface and make purchasing leads and their "get hired guarantee" a seemingly no brainer situation, when in reality it is deception. These leads are recycled, there is no guarantee that they are real, and they are not serious buyers. These are people looking for very cheap services, not professionals. Use your money elsewhere and don't give this company any more of your time or funding!

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 1, 2022
Bark T. Bark Rep
over a year old

Hi Eden,

We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.

We tried to reach out to you directly however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

Canada
4 reviews
10 helpful votes
Follow Greg F.
Unfollow Greg F.
Share Review
Report Review

A shady business practice to say the least.
My business was bombarded by emails that I NEVER signed up or subscribed to an email list.
Then ask for money to give me leads.
Umm? Its called Google Ads for a reason.
Get a REAL job / business making legitimate money.
I am re-posting this since Bark keeps removing it from Trustpilot.com saying its not legitimate. Lets just say all the 5 star reviews are fake and false reviews by the business itself.
Their business strategy is get other businesses signed up to their website to give these businesses leads that don't exist.

Date of experience: June 20, 2022
Bark T. Bark Rep
over a year old

Hi there,

We reached out to you to help resolve your issues, and it seems that these have now been resolved.

As such, we would appreciate it if you could update your review to reflect this.

Kind regards,

The Bark Team

Washington
1 review
0 helpful votes
Follow KESH R.
Unfollow KESH R.
Share Review
Report Review

Very convenient to find something right away without any hassle and even the response back is very quick

Date of experience: June 14, 2022
Bark T. Bark Rep
over a year old

Hi Kesh,

Thanks for your review.

It's great to hear that we could help.

Kind regards,

The Bark Team

India
2 reviews
4 helpful votes
Follow Prachi K.
Unfollow Prachi K.
Share Review
Report Review

These people are thieves. They got my husbands credit card information from somewhere, and have been charging us money since 2 months. We didnt pay attention at that time. Recently when going through our statement we found this bark.com transaction on our account.
I was surprised, We never received their spam emails or anything ever.
After reading all these review, it is now confirmed these people are scammers and Thieves too.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2022
Bark T. Bark Rep
over a year old

Hi Prachi,

We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.

We tried to reach out to you directly however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

Illinois
3 reviews
0 helpful votes
Follow Sandra O.
Unfollow Sandra O.
Share Review
Report Review

Just as DJ Anthony promised on the phone, we had a blast at our son's HS graduation celebration with family and friends! God bless DJ Anthony and his children! They really do prepare and do a wonderful job!

Loading...
Loading...
+3
Date of experience: June 11, 2022
Bark T. Bark Rep
over a year old

Hi Sandra,

Thank you for your review.

We’re very glad to hear that we could help connect you with a professional through the platform.

If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.

Kind regards,

The Bark Team

Australia
1 review
2 helpful votes
Follow Oliver A.
Unfollow Oliver A.
Share Review
Report Review

Scam, Scam, Scam
July 9, 2022

I have tried Bark.com and have been left disappointed and out of pocket. I had a technical difficulty with my account at Bark.com and have had the unfortunate experience of having to communicate with Ms Kim at Bark.Com, she was extremely rude to me. Extremely aggressive behaviour, does not listen and talks over the top of you the whole time. When I asked a question from her, she just kept saying that she is unable to assist and I should refer to their website for more information and hung up the phone. I would never deal with this agency.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 8, 2022
Bark T. Bark Rep
over a year old

Hi there,

We tried to reach out to you directly regarding your review, however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Dorothy S.
Unfollow Dorothy S.
Share Review
Report Review

Thank you
June 6, 2022

Bark gave me detailed information on what I could expect from Barton Cleaning so there were no hidden extras. They were extremely helpful and really pleasant to deal with.

Date of experience: June 5, 2022
Bark T. Bark Rep
over a year old

Hi Dorothy,

Thank you for your review.

We’re very glad to hear that we could help connect you with a professional through the platform.

If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.

Kind regards,

The Bark Team

Wisconsin
1 review
0 helpful votes
Follow Erica T.
Unfollow Erica T.
Share Review
Report Review

I have had an overwhelmingly positive experience with Bark. I've been using it for several months and when I didn't get a client from my initial purchase of credits, they honored their promise to return the credits to me.
Since then I have gotten business from Bark and anticipate more.
Finally, I would be remiss not to mention that when I reached a "fake" number through Bark I called and in and talked to Harry. He returned the credits to me and was super helpful in general! Would recommend.

Date of experience: June 3, 2022
Bark T. Bark Rep
over a year old

Hi Erica,

Thank you for your review,

It's great to hear that you have found our platform useful for your business.

Please email us at [email protected] should you require any support with your account.

Kind regards,

The Bark Team

India
1 review
1 helpful vote
Follow Girish M.
Unfollow Girish M.
Share Review
Report Review

Very dissatisfied with the company. We paid Rs. 4,500/- but not a single lead was worthwhile. When we wrote to company, they said amounts are not refundable. We strongly recommend that customers beware of this fraud company and not to pay a single penny. Don't throw your hard earned money in front of rogues!

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 3, 2022
Bark T. Bark Rep
over a year old

Hi Girish,

We tried to reach out to you directly regarding your review, however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Hannah G.
Unfollow Hannah G.
Share Review
Report Review

Came on to search for councilling services, I was given lots of options and found exactly who we were looking for. Contact was easy and clear, I only wish there had been an "accept offer" button rather than "close" as it took me a while to figure out how to complete my process. Anyway, 10/10 would recommend!

Date of experience: May 26, 2022
Bark T. Bark Rep
over a year old

Hi Hannah,

Thank you for your review.

We’re very glad to hear that we could help connect you with a professional through Bark.com.

If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.

Kind regards,

The Bark Team

California
3 reviews
2 helpful votes
Follow Manny M.
Unfollow Manny M.
Share Review
Report Review

Not the Best Business Model for Contracting
June 23, 2022

Be careful when using this company to find work. They wash their hands very quickly if you get connected with a business that has poor practices.

Their system rating is off and easy to manipulate by anyone joining them to find work. We learned this the hard way. We contracted a company that looked like an Elite under their rating to know later that it is easy to earn that title by manipulating the profile and surveys.

I emailed multiple times about the incident, and they ignored every email. I then called to share the practice of this company, and during sharing, the representative hung up. When I finally connected with another representative, he said, "Sorry, it is your job and duty to identify if that contractor will be of good fit or one you can trust."

I used their platform to find a designer and developer to execute a website. Bark represents this particular business since they are in their platform; they are considered an elite in their platform. However, they will not own any misrepresentation. They didn't verify this company, which happens to be a ghost company with no location to pin.

Be careful that they don't have any policies and guidelines that protect us here in the US.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2022
Bark T. Bark Rep
over a year old

Hi there,

We tried to reach out to you directly regarding your review, however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

Minnesota
1 review
0 helpful votes
Follow Michael B.
Unfollow Michael B.
Share Review
Report Review

Fake leads & can't cancellation it's a scam
June 20, 2022

I cancelled over the phone 5 month ago
The reason I cancelled by phone is there is Noway to cancele on bark.com
I truly believe bark is a scam

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 21, 2022
Bark T. Bark Rep
over a year old

Hi Michael,

We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.

We tried to reach out to you directly however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow M W.
Unfollow M W.
Share Review
Report Review

Exellent
May 18, 2022

Exceed my expectations
I used this service to moved my belong from Devon to Derbyshire and all went very well
Thanks alot

Date of experience: May 17, 2022
Bark T. Bark Rep
over a year old

Hi there,

Thanks for your review.

It's great to hear that we could help connect you with a professional.

Kind regards,

The Bark Team

Canada
1 review
0 helpful votes
Follow Gehad W.
Unfollow Gehad W.
Share Review
Report Review

John mason from affordable paving scammed me of $10,000. So not use this scammer on bark.com. They will leave you in the lurch. Bark is a dishonest platform. They do nothing for fraud other than offer a pathetic we're sorry I would never commend bark.

Date of experience: May 16, 2022
Bark T. Bark Rep
over a year old

Hi Gehad,

We reached out to you to help resolve your issues, and it seems that these have now been resolved.

As such, we would appreciate it if you could update your review to reflect this.

Kind regards,

The Bark Team