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business logo of BannerBuzz USA

BannerBuzz USAReviews 1,924

3.7

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BannerBuzz USA Reviews Summary

The company enjoys a strong reputation for delivering high-quality products and a smooth ordering process, with many customers expressing satisfaction with the timely delivery and attentive customer service. Positive feedback highlights the reliability of the product quality and the effectiveness of the design support provided. However, some customers have raised concerns regarding website functionality, issues with order accuracy, and delays in communication during the approval process. Overall, while the company demonstrates a commitment to customer satisfaction, addressing the highlighted concerns could further enhance the customer experience and operational efficiency.

This summary is generated by AI, based on text from customer reviews

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15,821 reviews

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California
1 review
0 helpful votes
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Above and Beyond
January 9, 2022

Easy peasy. I messed up my order and with a quick email they fixed it without missing a beat!

Date of experience: January 9, 2022
Massachusetts
1 review
0 helpful votes
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Nice quality banners
December 10, 2021

Nice set up with self designing on the app, a little tough to find the fonts to change it. But overall great so far

Date of experience: December 10, 2021
Texas
1 review
0 helpful votes
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Picture frames
December 9, 2021
Updated review

It was a pretty easy process and I'm exited to see the finished product. The ordering was easy. I paid extra to get it delivered early enough for an event we were having. It was suppose to be delivered on Friday and I didn't receive it until the next Wednesday. When it came it was damaged on one end.

BannerBuzz USA attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 8, 2021

It was a pretty easy process and I'm exited to see...
November 18, 2021
Previous review

It was a pretty easy process and I'm exited to see the finished product.

Date of experience: November 17, 2021
West Virginia
1 review
0 helpful votes
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Excellent Company
December 7, 2021

Very good and easy to use, especially loading up my own image.

Date of experience: December 7, 2021
Louisiana
1 review
0 helpful votes
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Exceeded Expectations!
December 6, 2021

Great price and very easy ordering process. They even recreated my logo for free due to some quality issues to ensure the final product was of the highest possible quality!

Date of experience: December 6, 2021
Nebraska
1 review
0 helpful votes
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Image quality was great and I received my order quickly
December 1, 2021
Updated review

This is my 4th order and I have been nothing but pleased with all my orders. Great image quality and fast processing and shipping.

Date of experience: December 1, 2021

Easy to use software and great products!
May 7, 2021
Previous review

Easy to use software and great products!

Date of experience: May 7, 2021
Utah
1 review
0 helpful votes
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Excellent print quality
December 1, 2021
Updated review

I ordered a polyester print nearly 10 feet tall as a stress test, and bannerbuzz blew it out of the park!

Date of experience: November 30, 2021

It's pretty good
November 11, 2021
Previous review

It's pretty good

Date of experience: November 10, 2021
New Jersey
1 review
0 helpful votes
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The service was 'first class'. This is my second order and I will continue to order from Banner Buzz.

Date of experience: November 28, 2021
Louisiana
2 reviews
0 helpful votes
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Awesome Service!
November 27, 2021
Updated review

Very fast, accurate service. Extremely helpful. High quality product for less than half price from other printers! I am so pleased with your attention to detail, your service and prices. Thank you!

Date of experience: November 27, 2021

Very easy to order, excellent price!
November 24, 2021
Previous review

Very easy to order, excellent price!

Date of experience: November 24, 2021
Florida
1 review
0 helpful votes
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Our Over a table banner
November 26, 2021
Updated review

Easy to order fast delivery. The quality of the materials.

Date of experience: November 26, 2021

Some of the steps are trying
November 1, 2021
Previous review

Some of the steps are trying.

Date of experience: November 1, 2021
Mexico
1 review
0 helpful votes
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Much better as I expected
November 25, 2021

I received my backdrops 2 days before, which solved a problem, printing was amazing, great discount

Date of experience: November 25, 2021
Texas
1 review
0 helpful votes
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Great service and a great product!
November 24, 2021

The design process was easy from beginning to end.

Date of experience: November 24, 2021
Tennessee
1 review
0 helpful votes
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Super great service and printing!
November 24, 2021

Great customer service, i flubbed the shipping and they fixed it ASAP! Easy to use, love it. Thanks!

Date of experience: November 24, 2021
New Zealand
1 review
0 helpful votes
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Disappointed
November 17, 2021
Updated review

I found it very confusing placing a order.
Instructions not followed.
Explained flag would be mounted on the right side of the wagon,
Printed so flag has to be mounted on the left side,
Because of the Awning... I cant mount on the left side.

Date of experience: November 17, 2021

I found it very confusing placing a order
October 27, 2021
Previous review

I found it very confusing placing a order

Date of experience: October 27, 2021
Wisconsin
1 review
0 helpful votes
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Helpful
November 15, 2021

The guys at BannerBuzz have been extremely helpful and friendly. Any question I have gets answered promptly and respectfully.

Date of experience: November 14, 2021
Michigan
1 review
0 helpful votes
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Very easy to navigate. The communication was very good from the designer.

Date of experience: November 10, 2021
New York
1 review
0 helpful votes
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Fast and on time
November 8, 2021

Great selection I can modify my labels online get a proof and order in a very short period of time

Date of experience: November 8, 2021
Florida
1 review
0 helpful votes
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Great banner and fast shipping!
November 7, 2021

Easy design and order instructions! I am really impressed!

Date of experience: November 7, 2021
Pennsylvania
1 review
0 helpful votes
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Very pleased
November 3, 2021

Easy to navigate after a little practice. I was concerned that we wouldn't get the banner in time for our event. It arrived before it was supposed to! We were very pleased with the quality and appearance of the banner. Vivid colors, very clear.

Date of experience: November 3, 2021
Wisconsin
1 review
0 helpful votes
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DO NOT ORDER
December 2, 2021

They printed the wrong design and refused to resolve. Terrible customer service. I wasted alot of money on their screw up!

Date of experience: November 1, 2021