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BannerBuzz UK Reviews Summary
BannerBuzz UK has a rating of 3.8 stars from 603 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz UK most frequently mention great service, good quality and quick delivery. BannerBuzz UK ranks 8th among Banners sites.
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I ordered two a-frames for my sandwich boards. Well priced and they arrived as promised. Great weight and very sturdy, but one was bent completely out of shape. It was unusable. I sent photos to customer service, offering to repackage it so they could collect it if they wanted to. They wanted a video. So I sent a video. Then they wanted photos of the packaging. Thank goodness I still had it, so I took photos of the packaging and sent that. It took days of backwards and forwards, but eventually they agreed to send me a replacement. They were helpful and not unreasonable in my dealings, but it took way too long to resolve the issue. I'm not sure how photos of the packaging helped them decide whether I should get a replacement. Anyway, I'm waiting for the new one but overall a decent experience
Great service great website. Easy to use and instructions were followed exactly
Hey Mary! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
The badges were better than i was expecting them to be. And arrived in good time
Hey Richard! Thank you for your kind review! We’re thrilled to hear that the celebration badges exceeded your expectations and arrived on time. It’s always our goal to deliver high-quality products that make a positive impact, and we’re happy to know we’ve succeeded. If you need any more items or have further requests, feel free to reach out. We’re here to help!
Amazing service and amazing quality. Would definitely recommend and use again
Hey Peter! We’re absolutely delighted to hear that you’re so happy with both the service and the quality of your order! Your recommendation means the world to us, and we truly appreciate your kind words. We look forward to serving you again in the future—thank you for choosing us!
My order never arrived and customer service did nothing about it. Useless.
Hi Aaron, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
After putting my sticker on my partner washes the car, no damage at all sticker is shiny and perfect thank you I'll be ordering more
Hey Jay! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Top quality product and very efficient service. Happy to have found this company online.
Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The website was clear and easy to use. The queries I had were answered on the phone and my requirements were met accurately and quickly7. End product was excellent and price worthy.
Hey Jenn! Thank you for your kind words! We’re thrilled to hear that you found our website clear and easy to use, and that our team was able to promptly assist with your queries. It’s always our goal to deliver a smooth experience from start to finish, and we’re glad the final product met your expectations. We appreciate your support and look forward to helping you again in the future!
Very good, contacted me to check I was happy with design before it was printed. Quick delivery too.
Hey Caroline! We appreciate your kind words! We're glad to hear that you had a positive experience and that our team reached out to ensure you were happy with the design before printing. Providing excellent service and quick delivery is always our goal, and it's great to know we met your expectations. Thank you for choosing us—we look forward to assisting you again in the future!
Hey Sarah! We’re delighted to hear that you’re happy with our service, product quality, and pricing! It’s great to know that your order arrived within the quoted timeframe. Thank you for choosing us—we look forward to serving you again!
Hey David! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
To be honest the Initial sign I ordered wasn't great, but after a bit of back and forth with their customer services they have now replaced the sign in a different font and resolved my issues. Thank you
Great customer service. All my questions has been answered promptly. Really helpful team and quick delivery. The quality of ordered flags is great and they have been designed exactly as we wanted them to be.
Hey Paulina! Thank you for your kind words! We're delighted to hear that you had a great experience with our service and that our team was able to assist you promptly. It's fantastic to know that the flags met your expectations in both quality and design. We truly appreciate your support and look forward to serving you again in the future. If you ever need anything, please don't hesitate to reach out.
Customer service quick and responsive. The personalised image quality I provided was not sufficient, but the team quickly created a matching image to produce a great finishing product. Very happy with the service and delivery.
Hey Maria! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Banner arrived quickly and looks good quality. Thank you for great customer service
Hey Elizabeth! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
It's a bit confusing to workout how to place the order,(probably just me) got there in the end. Spoke to someone on the phone, nice helpful chap. Very pleased with the end result, great value for money.
Hi Stuart, Thank you for your feedback, and we apologize for any confusion during the ordering process. We're glad to hear that you were able to complete your order and that our team member was helpful in assisting you. We appreciate your patience and will continue working to make the process as straightforward as possible. If you need any further assistance, feel free to reach out!
They don't do shoddy work. Everything was checked and checked again before final production. Products are all really high quality too... Good job
Thank you, Tate, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Hey Albert! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Poor experience from artwork not being understood to wrong order completed (missing stands) which I definitely selected, they made me pay again for shipping of the stands. Shipping is far too long and would never have used your company if I knew it was shipping from India. However, product quality was good, if a little challenging to construct.
Hi Marc, We sincerely apologize for the poor experience you've had with your order. We understand how frustrating it must be to receive the wrong items, and we're truly sorry for the confusion.
We offer different options for selecting both the graphic and the hardware, and it appears that the order was placed for the graphic-only option, which is why the hardware was not included. We regret that this wasn’t clear during the ordering process, and we truly appreciate your understanding.
Additionally, we strive to meet our shipping schedules, but it seems your order was delayed in transit due to an issue at the shipping carrier's end, and we apologize for this unexpected delay.
We value your feedback and will take steps to improve communication and ensure that such issues do not happen in the future. Thank you for bringing this to our attention, and we hope to make it right for you. If you'd like to resolve the missing hardware, please feel free to reach out, and we will be happy to assist further.
Very easy steps, great product, looks amazing, much less expensive than local providers
Hey Karen! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. We're also glad you found our discounts helpful—we strive to offer the best deals for our customers! If you have any more feedback or questions, feel free to share. Thanks for your kind words!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Katherine! Thank you for taking the time to share your experience. We’re sorry to hear that your order arrived damaged, and we completely understand how frustrating the back-and-forth process must have been. Your patience throughout was truly appreciated. While we’re glad we could ultimately resolve the issue and send a replacement, we take your comments seriously and will review our claims process to ensure it’s quicker and smoother for future customers. We hope your new A-frame arrives in perfect condition and serves you well. If there’s anything more we can do for you, please don’t hesitate to reach out.