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Banggood Reviews Summary
Banggood has a rating of 2 stars from 3,246 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Banggood most frequently mention customer service, tracking number and credit card. Banggood ranks 772nd among Electronics sites.
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Ordered a set of watch pins (8-24 mm). Only 1 of a set of 10 arrived, and the one size not needed at that. This after waiting a month for delivery. Best avoided...
The shoes I ordered were uncomfortable and cheap looking. I had ordered two pairs and the second pair never arrived. When I contacted Banggood they blamed the Postal Service and offered no refund, no replacement as their customer service is horrible.
Dear John C,
Thank you for choosing Banggood and sorry for any inconvenience caused.
According to our warranty policy, if the item you received with the quality problem, please contact us within 7 days from the delivery date and then follow the instructions shown in our 7 Days Product Guarantee.
And we are sorry for the shipping delay, please kindly note that in some rare cases, the delivery might be slightly delayed due to processing times in postal or Customs office or the bad weather. Please consider that business days do not include weekends and public holidays and the tracking information of this order will be updated at important logistics stations or once it arrives in your country.
All items sold at Banggood are guaranteed to be delivered in 60 days (120 days for Brazil, 90 days for Ecuador, Venezuela, Argentina,
Bolivia, Peru, South Africa and all orders shipped with European Railway Direct Mail.)And all orders shipped from the US, EU, FR, ES, RU and AU warehouse are guaranteed to be delivered within 30 days (45 days for orders shipped to Brazil and Mexico).
We are sorry that we can not know well the details of your order, and we also take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
Just received portable bloetooth printer, which is not working at all, no any sign that is charged, nothing. This devise is one big joke, which cost me #3. Of course have no information how to use the guarantee. People running this business should be chased by police.
SKU*******3315
Dear Lesze k,
Thank you for choosing Banggood and sorry for any inconvenience caused.
If your product arrives damaged or is not working, you can return it to us within 7 days after delivery or 30 days after shipment in case the delivery date is not traceable. If your order has been shipped to Brazil or Russia, you can send it back to us within 40 days after shipment. You will receive an e-mail containing the shipment date and other details of your order after it has been shipped. Some products have different policies or requirements associated with them.
First of all, could you please send us some photos and a video to show some details of the issue. Requirements are listed as follow.
1.In the photos, we could clearly see product’s shipping label and SKU bar code, which stick on the package of the parcel and the product protecting bag
2.In the video, we could clearly see the problems.
The reason why we need them is that after checking, we could effectively confirm the problem and find out the root cause. Furthermore, we will keep them as evidences and provide them to the supplier.
We are sorry that we can not know well the details of your order, and we also take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
Tried to return my $80 order of 3 shirts after one shrunk about 2 sizes. Told me "too late". It had been two weeks since I received the order. Offered me a coupon worth $8. SERIOUSLY?
Walk, no, run from this disreputable vendor!
Dear Robert B,
Thank you for choosing Banggood and sorry for any inconvenience caused.
If the item arrived broken, damaged or with defects, please contact us within 7 days from the delivery date and then follow the instructions shown in our 7 Days Product Guarantee. If there are no quality-related issues, but you are still not satisfied with your purchase, you may be eligible to return the items for a refund within 14 days of receiving your order. We will refund you the items price after we have received your package and inspected it.
Note:
-All returned items must be in brand-new condition, unused, unwashed and with original tags and packaging.
-You will be responsible for all shipping fees incurred.
-Due to hygiene reasons, underwear, earrings, lingerie, and swimwear can not be returned. If there is a manufacturing fault with your clothing or it does not match what you ordered, please do not hesitate to submit a DOA claim.
We are sorry that we can not know well the details of your order, and we also take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
Banggood.com is very responsive to its customers. Their product quality is also good.
I recommend all to shop through Banggood.com
On April 10th 2019 I ordered some small FPV hobby parts from Banggood, on April 25th I got my order but all the parts except one were wrong.
I immediately emailed them to tell them of their error and rather than shipping me the correct parts they wanted to give me a partial refund forcing me to pay for parts I didn't order and $8.60 for a $3.20 part, I refused this and told them just to send me the proper order they said OK but the parts were out of stock now and I will have to wait.
I gave them plenty of time, they said it would be in stock on May 10th, 2019. I kept waiting and watching their website and their stock, still didn't hear a thing from them so I emailed them asking for a tracking number, they again offered me a partial refund I told them I refuse to pay for their mistake so they said they would ship when in stock.
The website said they were supposed to be back in stock on May 28th and their site said it was so I emailed them on April 28And they again said it was out of stock and for the third time offered me a partial refund asking me to pay for their mistake.
I have Bought parts from all over the world including China have never had experience like this, not just that they are refusing to fix their error.
Way too much frustration for only about $40.00 worth of parts!
Very slow communication and bad service! Trust the reviews on this site and don't bother with banggood!
I wish I had read the reviews on this website before I ordered from them, there is a reason why they got left in two stars do not buy from them!
I would give the zero stars if I could!
Dear Danny J,
Thank you for choosing Banggood and sorry for any inconvenience caused.
If the item you have received differs completely from the one you ordered, please do not hesitate to contact our customer service and to provide us with the following proofs:
Photos or a video of the incorrect item;
Photos or a video showing the problem occurred with this product;
Because different batches of the products are supplied, the item logo or packaging you received may vary from the one displayed on our website. If all the functions and appearance of the product prove to be correct, please understand that this case will not be included in this policy. If a return is necessary, replacement plus shipping cost reimbursement will be issued to you once you send us a return shipping receipt showing how much you paid to return it. Please be sure that the incorrect item you return is in the original package and the merchandise is in the same condition you received it in. For the incorrect item, if you are able to find a use of it and prefer to keep it, you may suggest that to us and we will offer you a certain discount for buying it.
And we are really sorry about the "back order", we will take in your feedback and ensure that we can improve this part in the future.
We are sorry that we can not know well the details of your order, and we also take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
This company can't be trusted with any sort of warranty/repair.
I had a Tablet that was faulty within a couple of months, sent several email trying to get some sort of answer.
That took at least a month of emails and it was decided that i had to return it for repair.
They received it 14 weeks ago and since then i have not been able to get a sensible answer as to whats happening. The quote time for returning the Tablet to me was 9 weeks.
Have contacted manufacturer and they say they have no record of the repair, go back to Banggood and they say the Tablet is in repair in spite of being told the manufacturer has no record.
So i think the Tablet has gone missing, so i asked for a replacement or a credit only to be told the Tablet is away for repair.
Things to note.
You can't talk to any one
You keep getting email replies that are all the same
There is no attempt to sort out any problems
Conclusion.
If you can't afford to lose the your money don't deal with them
In spite of professional web page they seems to have no staff or any idea of customer service.
Just stay away from them it's not worth the trouble.
Dear J W,
Thank you for choosing Banggood and sorry for any inconvenience caused.
According to our warranty policy, tablets are covered by a one-year warranty, while their accessories like cables and chargers are covered by a three-months one.
If the tablet is defective within one year from its delivery date, you can return it for a free repair. And the time of repair is about 9 weeks. But it will be a little more delay due to the special case.
The scope of this warranty excludes all damages caused by artificial factors, like dis-assembly, misuse, drops, falls, water, unofficial firmwares, software modifications or similar causes both for tablets and their accessories.
If your return request has been approved, we will cover the entire repair fee, handling fee and the replacement fee of the defective component, except for motherboards and screens.
If one or more of accessories are faulty within three months from their delivery date, please send us some photos or a video of the problem and we will arrange a refund or a replacement after confirming the nature of the issue.
We are sorry that we can not know well the details of your order, and we also take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: banggood.com/Contact-Us_hi111
Mobile: m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
These people are terrible, i order and pay for in March and still not received my order, ask for my money back they just ignore me, what can i do?
Dear ray a,
Thanks for your order and we are sorry to hear that you still have not received the order yet.
We can deeply understand how frustrated that you have not received your parcel yet. And please kindly note that in some rare cases, the delivery might be slightly delayed due to processing times in postal or Customs office or the bad weather. Please consider that business days do not include weekends and public holidays and the tracking information of this order will be updated at important logistics stations or once it arrives in your country.
According to our shipping policy, all items sold at Banggood are guaranteed to be delivered in 60 days (120 days for Brazil, 90 days for Ecuador, Venezuela, Argentina, Bolivia, Peru, South Africa and all orders shipped with European Railway Direct Mail.)And all orders shipped from the US, EU, FR, ES, RU and AU warehouse are guaranteed to be delivered within 30 days (45 days for orders shipped to Brazil and Mexico).
We take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
These people stole my money. I ordered from them and never got my items. Had to contact PayPal to get my money back after I had emailed and personal messaged them on here and Instagram with no response after they sent a default message to my concerns - "We appreciate your feedback and we are sorry that you feel this way. Is there anything we can do to help you?"
Dear FUKYOU B,
Thanks for your order and we are sorry to hear that you still have not received the order yet.
We can deeply understand how frustrated that you have not received your parcel yet. And please kindly note that in some rare cases, the delivery might be slightly delayed due to processing times in postal or Customs office or the bad weather. Please consider that business days do not include weekends and public holidays and the tracking information of this order will be updated at important logistics stations or once it arrives in your country.
According to our shipping policy, all items sold at Banggood are guaranteed to be delivered in 60 days (120 days for Brazil, 90 days for Ecuador, Venezuela, Argentina, Bolivia, Peru, South Africa and all orders shipped with European Railway Direct Mail.)And all orders shipped from the US, EU, FR, ES, RU and AU warehouse are guaranteed to be delivered within 30 days (45 days for orders shipped to Brazil and Mexico).
We take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
I tried my first order with Banggood. I ordered a linen shirt, size L, my normal size. When it arrived it was not as pictured. The color was off and the material was very cheap. Plus, I would have needed to order a XXL to have it fit. I wanted to return it but they ask you to submit a video for proof of the problem and I would have to pay for shipping. For a $24 purchase... not worth it. I will keep it and use it as a rag. Stay away!
Dear John M,
Thank you for choosing Banggood and sorry for any inconvenience caused.
If the item arrived broken, damaged or with defects, please contact us within 7 days from the delivery date and then follow the instructions shown in our 7 Days Product Guarantee. If there are no quality-related issues, but you are still not satisfied with your purchase, you may be eligible to return the items for a refund within 14 days of receiving your order. We will refund you the items price after we have received your package and inspected it. You will be responsible for all shipping fees incurred.
And we have listed all the details about item sizes on the related product pages. If you find the size does not fit, please check our description and your order information first.
1) Size not as ordered: You can contact our customer service directly for a full refund or a free replacement of the item in the correct size.
2) Size as ordered but does not fit: There may be a 3cm/1.5 inch size inaccuracy due to hand measurements. You can contact us and apply for a return. In these cases, you will be responsible for all shipping fees incurred. Due to hygiene reasons, underwear, earrings lingerie, underwear, swimwear can not be returned. We recommend you carefully check the size of your items before ordering.
3) If the size difference is greater than 3cm/1.5 inch, we will cover the cost of the return postage. Please contact us to arrange a return.
We are sorry that we can not know well the details of your order, and we also take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
Their phones are not compatible with US systems and they don't tell you that. Their phones work only on Chinese networks. With some configuring it worked for one day then dead. Returned item and they refused to pay return postage. Item was sent back and lost in the mail, out $500 USD.
Dear efdrt f,
Thank you for choosing Banggood and sorry for any inconvenience caused.
According to our warranty and return policy, if the phone appears to be defective within one month from its delivery date and the cause is related to its manufacturing process, we can arrange a repair or a replacement in case the item can not be repaired.
Please return the product and we will arrange a replacement or repair after receiving it and confirming that the issue is caused by defective materials, components or workmanship.
We will not cover the return shipping fees.
We can offer you other forms of compensation in case the problem can be solved in other ways, as by upgrading the software or the version of the system.
The scope of this warranty excludes all damages caused by artificial factors, like dis-assembly, misuse, drops, falls, water, unofficial firmwares, software modifications or similar causes both for phones and their accessories.
We can arrange a refund or a replacement of the product after receiving the defective item and confirmin that it is indeed defective;
- The return shipping fees will be at the customer’s expense, except in case of DOA or products defective within one month;
We are sorry that we can not know well the details of your order, and we also take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
Site à éviter objet chers qualité très médiocre les mêmes objets coûtent sur d autre sites 5 fois moins chers. J ai commandé des sandales 44 c est bien écrit 44 mais elles correspondent à des 40.et le service client ne veux rien savoir. En bref c est des escros.
Dear Housse s,
Thank you for choosing Banggood and sorry for any inconvenience caused.
All products of Banggood purchased from eligible supplier, the quality of the products are guaranteed.
We have listed all the details about item sizes on the related product pages. If you find the size does not fit, please check our description and your order information first.
1) Size not as ordered: You can contact our customer service directly for a full refund or a free replacement of the item in the correct size.
2) Size as ordered but does not fit: There may be a 3cm/1.5 inch size inaccuracy due to hand measurements. You can contact us and apply for a return. In these cases, you will be responsible for all shipping fees incurred. Due to hygiene reasons, underwear, earrings lingerie, underwear, swimwear can not be returned. We recommend you carefully check the size of your items before ordering.
3) If the size difference is greater than 3cm/1.5 inch, we will cover the cost of the return postage. Please contact us to arrange a return.
We are sorry that we can not know well the details of your order, and we also take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
I have placed an order on their website on 04 February 2019, didn't get the product, nor a refund. When I contact them, they keep saying it will arrive and every time they suggest to wait. I waited 4 months and nothing. SCAMMERS - DO NOT ORDER FROM THEM
Dear COSMIN M,
Thank you for choosing Banggood and sorry for any inconvenience caused.
We have arranged a refund for one of your order. If you have any questions, please contact us via email.
We take the security of your personal information very seriously. Therefore, regarding your issue, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
These guys are DIRTY! Pure dirty! I had ordered extra battery and a charger for my action cam and added the "Expedited Shipping" option for extra $13.50. Their expedited shipping showed a delivery date of 5 - 8 business days. Note the key words "delivery date". Turn around time was 1 business day. I ordered this on the 29th of April, got an email on the 1st (Monday) that they "shipped" the package and it's on it's way with a expected delivery date of 13th, ok all good. BUT, then couple days later I decide to log into the tracker to see shipping progress and guess what? Their tracker showed it was actually shipped on the 8th, with a delivery of 20th. So I did a live chat and their Support actually said it was shipped on the 4th and the tracker must be incorrect or down. They insisted it should still be delivered on time. They said they'll contact me when their tracker is working again... but they never do. I let another couple days past and check again but the tracker still seems "broken" (ya right), so I decided to live chat them again but this time, they tell me that it was actually shipped on the 4th. By now I'm getting pissed because their story keeps changing. They asked me to wait a few more days but by this time, it should have already been delivered. Then another couple days I get an email with a new tracker link and guess what!? It shows later delivery date! It showed it was "still" shipped on the 8th but now the delivery date showed 29th! This is where I filed a dispute with Paypal to get my "expedited shipping" amount back.
In the end, I did not receive my product until the 20th! That's 16 business days later or twice as long as the "expedited shipping" stated. I just got RIPPED OFF paying expedited shipping but got normal delivery. And NOW, they are refusing to refund that $13.50. WATCH OUT for these guys!
Dear Drew B,
Thanks for your order and we are sorry to hear that you still have not received the order yet.
We can deeply understand how frustrated that you have not received your parcel yet. And please kindly note that in some rare cases, the delivery might be slightly delayed due to processing times in postal or Customs office or the bad weather. Please consider that business days do not include weekends and public holidays and the tracking information of this order will be updated at important logistics stations or once it arrives in your country.
We take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
I bought a xiaomi pocofone from banggood and it stopped working after 2 months. Bangood told me to return to the seller in China not mentioning that mobile phones are prohibited from being sent to china. I unknowingly paid £20 to return it but received it back (returned by china customs) 2 months later. I explained to bangood what had happened and they carried on telling me to return it even though i kept saying i could not.
I contacted xiaomi who would do nothing to help and i then took it to a phone repair shop who charged me £20 to tell me that the motherboard had malfunctioned and it would cost more to repair than the original £235 i had paid to Bangood.
Don't waste your time buying anything electrical from bangood as you will not be able to return and no warrantee is valid...
Shockingly bad customer services and I'm now £235 out of pocket... I've learnt my lesson so i hope you don't make the same mistake as myself
Dear serena s,
Thank you for choosing Banggood and sorry for any inconvenience caused.
Phones are covered by one-year warranty, and their accessories (batteries, cables, charges) by a one-month one.
If the phone stops working or becomes defective within one year from the date of delivery, customers can return it for a free repair. You are also liable for any import duties or taxes incurred during the return process. We can offer you other forms of compensation in case the problem can be solved in other ways, as by upgrading the software or the version of the system, or you can repair the issue on your local store.
The scope of this warranty excludes all damages caused by artificial factors, like dis-assembly, misuse, drops, falls, water, unofficial firmwares, software modifications or similar causes both for phones and their accessories.
If your return request has been approved, we will cover the entire repair fee, handling fee and the replacement fee for the defective component, except for motherboards and screens. If these two components are defective, please contact us within 3 days after delivery. However, we will not be responsible for paying the return shipping fees.
If accessories like batteries, chargers or cables are faulty within one month from the date of arrival, we can arrange a refund or a reshipment after the nature of the problem has been confirmed. In order to do so, please send us some photos or a video showing the issue clearly.
We are sorry that we can not know well the details of your order, and we also take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
I had made a number of purchases at Banggood throughout the last several years.
Everything was as described and delivered within or earlier than the expected timeframes.
Recently I bought a micro FPV drone worth approximately EUR 80 which didn't work properly.
I contacted their customer support by email and they answered immediately.
They requested some evidence in the form of screenshots and a video, after which they offered a full refund for the faulty goods.
Will definitel keep purchasing from them!
Advertised as a Winter Coat turned out to be a Corduroy shirt. Returned at own cost, they wanted a tracker ID, postage would have cost almost as much as item. Lesson learnt, you get what you pay for and returns not economically viable. If you want to give your money away send it to a charity.
Dear michael j,
Thank you for choosing Banggood and sorry for any inconvenience caused.
All products of Banggood purchased from eligible supplier, the quality of the products are guaranteed.
If there are no quality-related issues, but you are still not satisfied with your purchase, you may be eligible to return the items for a refund within 14 days of receiving your order. We will refund you the items price after we have received your package and inspected it.
-All returned items must be in brand-new condition, unused, unwashed and with original tags and packaging.
-You will be responsible for all shipping fees incurred.
-Due to hygiene reasons, underwear, earrings, lingerie, and swimwear can not be returned. If there is a manufacturing fault with your clothing or it does not match what you ordered, please do not hesitate to submit a DOA claim.
We are sorry that we can not know well the details of your order, and we also take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
3 weeks ago I ordered something from them. They even didn't bother to process my order. I sent them a message. Actually this wasn't easy because it's very difficult to find customer service there. Of course, they didn't reply at all. Never use this site...
Dear Elena N,
Thank you for choosing Banggood and sorry for any inconvenience caused.
Please kindly note that once the payment of your order was confirmed, it will currently be processed and we will ship it once we gather up all the items, do strict quality-control tests, and carefully package the items. Processing time 24-48 hours normally.
We are sorry that we can not know well the details of your order, and we also take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
PLEASE stay away from this site. Still waiting for my order after two months. Very difficult to reach anyone to help with problems. It initially said my order was shipping out of Canada. It was shipped from China. I am in Hawaii. My order was tracked from China to California to Illinois to Indiana to Kentucky. Has supposedly been sitting in Kentucky for 3 weeks. So it flew right pass me to get stuck in middle America. WHAT A JOKE.
Dear Teddy M,
Thanks for your order and we are sorry to hear that you still have not received the order yet.
We can deeply understand how frustrated that you have not received your parcel yet. And please kindly note that in some rare cases, the delivery might be slightly delayed due to processing times in postal or Customs office or the bad weather. Please consider that business days do not include weekends and public holidays and the tracking information of this order will be updated at important logistics stations or once it arrives in your country.
According to our shipping policy, all items sold at Banggood are guaranteed to be delivered in 60 days (120 days for Brazil, 90 days for Ecuador, Venezuela, Argentina, Bolivia, Peru, South Africa and all orders shipped with European Railway Direct Mail.)And all orders shipped from the US, EU, FR, ES, RU and AU warehouse are guaranteed to be delivered within 30 days (45 days for orders shipped to Brazil and Mexico).
We take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
One of the many scammers on FB. Lest finish their business. If we will stop promoting it they will go away.
Dear Piotr P,
Thank you for choosing Banggood and sorry for the inconvenience caused.
Could you please tell us more information about your problem via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will do our best to assist you after we receive the email.
Thanks for your understanding and have a nice day.
Best regards,
Banggood Team
From the business
Online Shopping China the best bang for your buck, provides cool electronics gadgets, toys, cell phones, vr headset, 3d printer, tv box, home decor, apparel at great prices.
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Dear Jeffrey S,
Thank you for choosing Banggood and sorry for any inconvenience caused.
We truly understand how frustrated you are and feel terribly sorry for all the inconvenience caused. But we sincerely hope you can give us a chance to fix this issue and give you a satisfactory solution.
First of all, according to Banggood warranty policy, could you please send us some photos to show the detail of this issue, so that we could confirm this problem and find out the root cause more effectively.
1.The photos of shipping label and SKU bar code, which stick on the package of the parcel and the product protecting bag
2.The photos of products that you have received
Please kindly make sure that the issue with your device is obviously shown in the photos. Therefore, we are able to locate the issue swiftly and solve it within the shortest duration.
And we are really sorry for the shipping delay, please kindly note that in some rare cases, the delivery might be slightly delayed due to processing times in postal or Customs office or the bad weather. Please consider that business days do not include weekends and public holidays.
We are sorry that we can not know well the details of your order, and we also take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team