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Banggood Reviews Summary
Banggood has a rating of 2 stars from 3,246 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Banggood most frequently mention customer service, tracking number and credit card. Banggood ranks 772nd among Electronics sites.
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Item took more than 9 weeks to arrive, then turned out to be not the item I ordered. Have tried 4 times over the last 4 weeks to get a response to my complaint and have still heard nothing. The company seems okay if nothing goes wrong, but is horrible at customer service if there is problem.
Absolutely awful customer service. Stay away, the website is a scam and they almost never have anything they sell on stock.
It's the third order this month that I have to cancel because after weeks of waiting for three different items showing as in stock to dispatch, the customer service keeps on not responding and not even giving a timeline on when it would ship, even though they claim that the item is in stock
Dear Lorenzo C,
We are sorry to hear that you are not satisfied with the product or service from us and we will try our best to help you.
We take the security of your personal information very seriously. Therefore, regarding your issue, we suggest that you could contact us through this email address:
[email protected]
Best regards,
Banggood Team
They won't mail your products for which you have paid for until and unless you are forced to make a complaint with Paypal. Then they send it via the most slowest way which takes months from China for the product to get to the US. Meanwhile, they get the money right away when you purchase. It's a scam--they should pay interest on the money the use without sending the product. Avoid!
Dear NBT E,
We are sorry to hear that you are not satisfied with the product or service from us and we will try our best to help you.
We take the security of your personal information very seriously. Therefore, regarding your issue, we suggest that you could contact us through this email address:
[email protected]
Best regards,
Banggood Team
They are just a bunch of scammers. Take money out of your credit card for non existent product. And refund it back if and when you raise a dispute claim to your credit card company. They use the customers for interest free bridging loan. In between once in a while they would actually send the product to hide the scam. Stay away from them. I ordered a product on 18th Dec 2019 for Christmas. The order remained as processing until I contacted them. Then I was told they will raise a ticket for the problem. I asked what problem? No answer. Then I raised a dispute with the credit card company and like magic after two days the money got credited back.
Even if they sell 10 products a day worth an average of £50 they get £500 free money every day. And many customers do not take the pain to raise a dispute with the credit card company. So just free money. For the rest just refund back when the credit card company contacts them with the dispute. To avoid black listing. Eventually they will get black listed. And comeback with a new website and continue the scam.
Dear Anand V,
We are sorry to hear that you are not satisfied with the product or service from us and we will try our best to help you.
We take the security of your personal information very seriously. Therefore, regarding your issue, we suggest that you could contact us through this email address:
[email protected]
Best regards,
Banggood Team
Hello,
I bought a $327 Xiaomi phone on Banggood. After one month and a half, the screen is not working (no fall, no water).
Answer from Banggod: We don't assure warranty of the product
"Sorry to inform you that the supplier do not offer warranty for the global version".
However, in the box of the product, I have a warranty card which prove that there is a one year warranty
More than 20 mails...
I don't know how you call that, for me it's a theft
You will be warned, don't buy on Banggood.com
Dear Johan D,
We are sorry to hear that you are not satisfied with the product or service from us and we will try our best to help you.
We take the security of your personal information very seriously. Therefore, regarding your issue, we suggest that you could contact us through this email address:
[email protected]
Best regards,
Banggood Team
Order no: ******* Soldering Iron. $14.48 total. I received it but wouldn't heat up enough to melt the solder. So I wanted to return it, get a refund or a credit to buy a different gun. To start a refund, you need to email the company about your issue. Just getting to that step is like a obstical course, very difficult to get to the section to send an email. No refund processing page. A few days later after not receiving a reply email, I found a way to live chat a support agent. I was able to live chat with an agent and gave all the info needed to get the refund process moving forward. The agent said that I would receive an email within 48 hours to move to the next step on my refund. A few days went by and I received nothing in my email. Talked with another agent 4 days later, same thing said, I would receive an email. Still nothing. Now I have talked to 4 support agents total, each saying that I will receive an email. Still no email(s). It's been 2 months now since I made my 1st refund request and still haven't receive any response regarding my refund. It feels like they stole my money.
Dear Oscar Q,
We are sorry to hear that you are not satisfied with the product or service from us and we will try our best to help you.
We take the security of your personal information very seriously. Therefore, regarding your issue, we suggest that you could contact us through this email address:
[email protected]
Best regards,
Banggood Team
I ordered(and paid) a drone for Christmas...
They confirmed the item is shipped 19.Nov. 25 20:04 I received the conformation email. *******
- The drone never arrived
- The shipment tracking on the site is blank... when I click on the shipment tracking ling it shows a blank empty form about shipping information...
- I wrote two email to them they never answered...
This was my first order from the site, they seems cheaters to me who stole your money - not shipping - not answering.
Dear Zoltan P,
Thank you for contacting us.
We are sorry to inform you that due to your order was shipped with the Standard Shipping, which has not tracking number and shipping information. We suggest that you can choose the other shipping method next time. According to our shipping policy, all items sold at Banggood are guaranteed to be delivered in 60 days (120 days for Brazil, 90 days for Ecuador, Venezuela, Argentina, Bolivia, Peru, South Africa and all orders shipped with European Railway Direct Mail.)And all orders shipped from the US, EU, FR, ES, RU and AU warehouse are guaranteed to be delivered within 30 days (45 days for orders shipped to Brazil and Mexico).
If you have not received your item beyond this time, you are eligible for a full refund after we have conducted a postal investigation. We have arranged the colleague to follow up your case, please check your email and reply us.
If you have any other suggestions or comments, please do not hesitate to contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
Ordered 3 shirts through Banggood and whilst the online catalogue appeared attractive, the products were not. Order was placed in October and only arrived in late December with no emails to confirm the items were shipped or to indicate the status of the order. The quality of the fabric was poor and thin, very differnt to the description and sizes given on the Banggod website (even after using the measurements guidelines on their website). We have attempted to return the items but have been given a 'ticket' to indicate someone will get back to us via email. We are still waiting but have very little faith in their customer service, where to return the items and actually get a refund. Not a very happy experience.
Dear Alex L,
Thank you for choosing Banggood and sorry for any inconvenience caused.
For the product problem, here is the warranty of Banggood: https://www.banggood.com/Return-policy_hl103_at533, hope it could help you. We also hope you could contact us with the links below.
Return unsatisfactory product
If there are no quality-related issues, but you are still not satisfied with your purchase, you may be eligible to return the items for a refund within 14 days of receiving your order. We will refund you the items price after we have received your package and inspected it.
If you contact us by email, we usually reply to you within 24 hours. If you have not received our reply within 24 hours, please check the spam mail box since our email sometimes could be marked as spam. If not, please contact our online colleagues. They are online 24 hours a day.
We take the security of your personal information very seriously. Therefore, for the product problem, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
Paid for Express shipping... didnt get it... no service help either... they just say dont worry you will get it... lied about dates... called them out... reply with... we did a quality check that's why it took so long to ship out to you... amazon only for me from now on... banged me bad and hard and then lied about it...
Dear Ryan A,
Thanks for your order and we are sorry to hear that you still have not received the order yet.
We can deeply understand how frustrated that you have not received your parcel yet. And please kindly note that in some rare cases, the delivery might be slightly delayed due to processing times in postal or Customs office or the bad weather. And the tracking information of this order will be updated at important logistics stations or once it arrives in your country.
According to our shipping policy, all items being sold at Banggood are guaranteed to be delivered to buyers within 60 days (90/120 days for Brazil, Ecuador, Venezuela, Argentina, Bolivia, Peru, South Africa). And all orders shipped from the US, EU, FR, and AU warehouse are guaranteed to be delivered within 30 days (45 days for orders shipped to Brazil and Mexico). You can get a full refund if you have not received your items beyond this time.
We take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
Arrivato prodotto non funzionante e non forniscono assistenza, da evitare. Anche paypal non rimborsa più da questa azienda.
Dear Walter A,
Thank you for choosing Banggood and sorry for any inconvenience caused.
For the product problem, here is the warranty of Banggood: https://www.banggood.com/Return-policy_hl103_at528, hope it could help you. We also hope you could contact us with the links below.
We will do our best to ensure that the products shipped to our customers are in their best conditions. If your product turns out to be defective, please provide us with the following proofs:
- This clause does not include products of a category with specific warranty terms as well as damages caused by incorrect usage of a product.
Photos of the front and the back of the package or box;
Partial shipment slips (if applicable);
Photo or video of the defective item;
Photo or video and a detailed description of the problem;
Within 90 days (from the date of shipment)
Upon being returned, the defective item will be refunded or replaced for free. Return shipping fee reimbursement is 35% of the item’s price up to a maximum of $40.
If the products malfunctions (except for reasons caused by incorrect usage and accidental or intentional damage) within 90 days after shipment, you can return the product back to us. You should receive an e-mail with the shipment date and other details after your order has been shipped. Once we receive and approve the return a full refund or replacement will be offered and a shipping cost reimbursement will be issued when you provide us with a receipt of the shipping charges you paid to send it back to us (the tracking number of the return package or a screenshot of the shipping receipt).
The return shipping fee should be less than 35% of the defective item(s) value, and also less than $40(USD). We will cover the actual postage (according to the receipt you provided). If the return shipping fee exceeds the limit above, please contact our customer service for a further confirmation.
We take the security of your personal information very seriously. Therefore, for the product problem, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
I used to buy a lot from Banggood but no more. Customer service has badly deteriorated. My last order never arrived. When I finally inquired, six weeks after ordering, I was told it was returned to them but they do not know why. Address was correct. And I could not reorder because some items were no longer available. In previous order, some components described as new were actually pulls from equipment and we not in usable condition (see photo below for Banggood "new" power supply. In my current order, I received an immediate response in early November when I placed it stating the order was confirmed and shipped. Two weeks later I got a message that the order was "accepted. Another 8 days I received a message that the origin was "preparing to dispatch the goods." Then nothing after the first week in December. Approaching six weeks and no information and no delivery. Lack of information, misinformation on shipping, poor quality control of what their vendors are shipping. Also and finally, if you ever have to return something, even something obviously defective or misrepresented, prepare for hours spent sending photographs and a required video, endless hurdles that make it easier to throw away the items and forget the whole thing.
Dear Ken D,
Thank you for choosing Banggood and sorry for any inconvenience caused.
We suggest you keep following the tracking number, so that you may contact us at once if the parcel is returned to us.
For any order problem, we recommend you contact us with the links below.
We take the security of your personal information very seriously. Therefore, regarding your issue, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
If you want to lose your money this is the right place. Paid for TV on 07.10.2019 today is 17.12.2019 and the TV was not even handed to courier. They did not delivered the item and they did not return my money. Agents are providing lies and lies and another lies. FOR ME THIS IS THE WORST ESHOP with THE WORST CUSTOMER SERVICE.
Dear Alex J,
Thanks for your order and we are sorry to hear that you still have not received the order yet.
We can deeply understand how frustrated that you have not received your parcel yet. And please kindly note that in some rare cases, the delivery might be slightly delayed due to processing times in postal or Customs office or the bad weather. And the tracking information of this order will be updated at important logistics stations or once it arrives in your country.
According to our shipping policy, all items being sold at Banggood are guaranteed to be delivered to buyers within 60 days (90/120 days for Brazil, Ecuador, Venezuela, Argentina, Bolivia, Peru, South Africa). And all orders shipped from the US, EU, FR, and AU warehouse are guaranteed to be delivered within 30 days (45 days for orders shipped to Brazil and Mexico). You can get a full refund if you have not received your items beyond this time.
If you have any problem with our solution, we recommend you contact us with the links below.
We take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
Had multiple issues with BangGood in the past: non-delivery, poor packaging, wrong products sent, faulty products, cancelling order under false pretense. The worst thing was BangGood never assumed responsibility on failed orders. It is almost impossible to get your money back. They are so cheep offering some virtual scores to redeem later at their store. Shipping is always slow and they insist customers should wait up to 60 days! Customer service is poor and customers are talking to a different person which has no clue.
BangGood takes every effort to slow order errors remediation process. Some email exchanges take weeks to no avail. This wears down many customers just like us and some eventually drop claims.
Dear Way C,
Thank you for choosing Banggood and sorry for any inconvenience caused.
For non-delivery, poor packaging, wrong products sent, faulty products, cancelling order under false pretense, we have solution for these problem. Here is our aftersales guide: https://www.banggood.com/Return-policy_hl103_at528.
If you have any problem with our solution, we recommend you contact us with the links below.
We take the security of your personal information very seriously. Therefore, regarding your issue, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
WOW, what a SCAM site. I have ordered goods in October and still didn't got them. Tracking information just shows some movement of goods in China, noting else. When i ask, after 2+ months for a refund, they refuse to refund me. But on their website it is written if a customer doesn't get goods in 60 days they will do full refund. SCAM SCAM SCAM.
Dear Darko L,
Thank you for choosing Banggood and sorry for any inconvenience caused.
We shall have contacted you for the reason for not apply for refund. If you have any problem with our solution, we recommend you contact us with the links below.
We take the security of your personal information very seriously. Therefore, regarding your issue, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
I consider myself as a very patient and respectful customer, this is the first time in my life a site/company pushed me off the edge.
I ordered a OnePlus 7T Glacier Blue color phone on the 11/11/19, there wasn't any notice anywhere that the phone is out of stock.
After about a month i saw that the status of the phone is "Back Order" (which means not in stock), while no one notified me of the situation, after contacting the support they gave me 3 options:
1. Wait for the phone to arrive
2. Choose another item for about the same price (which there isn't one)
3. Change the color of the phone
I asked if the other color is in stock, they said it is so i changed the color and they promised it will be shipped after 48 hours.
After 72 hours i saw that the status on the site is still "Back Order", i contacted the support again, they said the phone is not in stock (although the promised it is after changing color), and was asked to wait 7 days, and they checked and promise that it will be 100% in stock, i accepted.
I waited 9 days, entered the site, and to my "surprise" it was still in status "Back Order"! When contacting the support again, they asked me to wait for 17 more days! After waiting a month before i first contacted them, then asked for 7 more days for it to arrive to stock, and then 17 more days! Which in the end no one actually promises that it will be in stock (as to their previous promises), in the end i ordered the phone on 11/11/19, today is the 16/12/19 and the asked me to wait 17 more day which in the end in the beginning of 2020! And still no one really promises that it will actually be in stock at that time and after that wait 7-35 days more for the shipment to arrive. The whole time i asked for some compensation/faster shipping and the refused, in the end i cancelled my order.
Poor site, promise things and don't hold to the promises and just lie, even when i had a print screen with their promises.
Wouldn't recommend buying anything from them unless you are willing to wait an abnormal amount of time for the item.
Dear Vitaly P,
Thanks for your order and we are sorry that the item in your order is out of stock now.
“Back Order” means that some products in your order are currently out of stock and that you might have to wait for their new stock. But if the restock date of the product was over the estimated shipping date, you can wait, choose to change another product or ask for a canceling. On the page of an out-of-stock item you should be able to view its estimated restock date. If you require any further information or assistance, please do not hesitate to contact us. And we will try our best to improve the issue in the future.
Banggood welcome any of your suggestions, now and in the future. We want you to make the most out of our products and services, and make sure that you are always satisfied. For this reason, we will take in your feedback and ensure that we can work on improving the quality of the products we sell.
We have sent you the latest solution to you on 2019.12.17, could you please check the email? If you have any questions after reading the email, please reply to our email to let us know.
If you have any suggestions or require our assistance, please do not hesitate to contact us via these links:
Personal Computer: banggood.com/Contact-Us_hi111
Mobile: m.banggood.com/contact_us.html
We will give you a proper solution within 24-48 hours.
Best regards,
Banggood Team
Never buy from here. They're a big scam, they try to steal your money and don't want to give back. From order *******. All 4,5* reviews are fake and they will respond this review as have sent me the email about a solution..., but actually nothing.
Dear HaMy P,
Thank you for choosing Banggood and sorry for any inconvenience caused.
We have sent you the latest solution to you on 2019-12-11, could you please check the email? If you have any questions after reading the email, please reply to our email to let us know.
We take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
I made an order with two smartphones from Banggood. Fisrt i had to wait almost 1 month for them to even ship my order, then when the package arrived there was only ONE phone inside, not two like i paid for!
I contacted banggood's customer support, they refused to refund or replace the undelivered phone claiming it was lost by the shipping carrier. The package was unopened when it got to me so haw can that be true? I sent them pictures and a video of me opening the package for the first time, but still they don't want to refund the undelivered phone. So i'm just supposed to take the loss!?
Absolutely terrible customer service. AVOID THIS COMPANY. Trust me you'll save yourself a lot of wasted money, time and headaches.
Order: *******
Dear Nikolay I,
Thank you for choosing Banggood and sorry for any inconvenience caused.
We have received your email on 2019. 12. 9 and we will reply to you soon, could you please check the email? If you have any questions after reading the email, please reply to our email to let us know.
We take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
MY PURCHASE ARRIVED BROKEN... CUSTOMER SERVICE IS NONEXISTENT... NO LISTED PHONE NUMBER... TRANSLATION PROBLEMS... DO NOT...(I REPEAT)... DO NOT WASTE YOUR MONEY AND MORE IMPORTANTLY... YOUR TIME...(MINIMUM SHIPPING EACH DIRECTION IS 6 WEEKS)... THE (ABSOLUTELY) WORST (ONLINE) WEBSITE (ON THE PLANET)
Dear Cliff E,
Thank you for choosing Banggood and sorry for any inconvenience caused.
For the product problem, here is the warranty of Banggood: https://www.banggood.com/Return-policy_hl103_at528, hope it could help you. We also hope you could contact us with the links below.
Return a DOA (dead on arrival) item
If the item arrived broken, please contact us within 7 days from the delivery date and follow the procedure for the 7 Days Product Guarantee.
If the item has a high value, we may ask you to return it. Please include all of its accessories, like cables, chargers, batteries, in the returned parcel. If an accessory or component is missing, we will ask you to pay for it. All the return shipping fees will be covered by us.
Please kindly note that in some rare cases, the delivery might be slightly delayed due to processing times in postal or Customs office or the bad weather. And the tracking information of this order will be updated at important logistics stations or once it arrives in your country.
According to our shipping policy, all items being sold at Banggood are guaranteed to be delivered to buyers within 60 days (90/120 days for Brazil, Ecuador, Venezuela, Argentina, Bolivia, Peru, South Africa). And all orders shipped from the US, EU, FR, and AU warehouse are guaranteed to be delivered within 30 days (45 days for orders shipped to Brazil and Mexico). You can get a full refund if you have not received your items beyond this time.
We take the security of your personal information very seriously. Therefore, for the product problem, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
I bought a laptop Telcast T15. When it arrived I had noticed the keyboard does not work and the charger is faulty (no power supply). I emailed Banggood straight away. I was asked to reapir the laptop locally. It is a joke. I refused to do that and asked for a full refund. They offered me a 30 pound discount so I rejected that generous offer. Now they want me to send the laptop back to China. The parcel will cost between 50 and 100 GBP. Ive refused to pay a shipping fee.
The laptop was DOA(dead on arrival) and banggood is responsible to cover the cost of shipping according to their ts&cs.
I now gave them 5 days to collect it. I know they won't so I am just waiting when the deadline passes. I'm going to contact my credit card provider for help. I am fed up with sending emails back and forth. They are doing everything to avoid the responsibility. Aviod this website. I will never buy from banggood.com again!
EDIT
Where does it say on your 7DOA guarantee you only cover shipping costs up to 60USD.? By the way I got an email saying do not use DHL, DPD, FedEx, EMS, UPS as its more likely the item is going to be held at customs and taxes are going to be imposed. This is purely a scam trying yo put you off from complaining. Im done with you, will be claiming through my bank!
Dear Mariusz R,
Thank you for choosing Banggood and sorry for any inconvenience caused.
For the product problem, here is the warranty of Banggood: https://www.banggood.com/Return-policy_hl103_at571, hope it could help you. We also hope you could contact us with the links below.
Broken Within One Month
If the computer appears to be defective within one month from its delivery date and the cause is related to its manufacturing process, we can arrange a refund, replacement, free repair or local maintenance based on its problem.
If the problem is caused by the computer itself, we can arrange a refund or a replacement according to your preferences after sending it back to us. We will cover the postage that you send the product back only if it is less than $60 USD.
We can offer you other forms of compensation in case the problem can be solved in other ways, as by upgrading the software or the version of the system.
The scope of this warranty excludes all damages caused by artificial factors, like dis-assembly, misuse, drops, falls, water, unofficial firmwares, software modifications or similar causes both for computers and their accessories.
We take the security of your personal information very seriously. Therefore, for the product problem, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
They never issued my refund as promise, even after making my customer wait 90days for a product that never arrived. Run from these bastards. More like bang you good for you money # $#*!s
Dear customer,
Thanks for your order and we are sorry to hear that you still have not received the order yet.
We can deeply understand how frustrated that you have not received your parcel yet. And please kindly note that in some rare cases, the delivery might be slightly delayed due to processing times in postal or Customs office or the bad weather. Please consider that business days do not include weekends and public holidays and the tracking information of this order will be updated at important logistics stations or once it arrives in your country.
According to our shipping policy, all items sold at Banggood are guaranteed to be delivered in 60 days (120 days for Brazil, 90 days for Ecuador, Venezuela, Argentina, Bolivia, Peru, South Africa and all orders shipped with European Railway Direct Mail.)And all orders shipped from the US, EU, FR, ES, RU and AU warehouse are guaranteed to be delivered within 30 days (45 days for orders shipped to Brazil and Mexico).
If you have not received your item beyond this time, you are eligible for a full refund after we have conducted a postal investigation.
We take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team
From the business
Online Shopping China the best bang for your buck, provides cool electronics gadgets, toys, cell phones, vr headset, 3d printer, tv box, home decor, apparel at great prices.
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Dear Justin H,
We are sorry to hear that you are not satisfied with the product or service from us and we will try our best to help you.
We take the security of your personal information very seriously. Therefore, regarding your issue, we suggest that you could contact us through this email address:
[email protected]
Best regards,
Banggood Team