BanggoodReviews 3,246

Sorry but I had to change this
But no good
I've tried to talk to them but they just wast my time asking the same thing
I say I want there boss's to ring me and they say oh he's not here.
So no good

I thought of making this post so others don't make the same mistake that I did. There is a site named www.banggood.com that claims to sell various products.
I was looking for buying a leather briefcase and saw this bag (currently advertised for $91.62 against regular price tag of $244.79). My big mistake was assuming this to be a leather bag looking at the price tag. When the bag actually arrived it's a CHEAP canvas bag that no-one will pay even $10.
Banggood site promises returns within 24 hours with no questions asked. I immediately contacted Banggood, but its more than 10 days and it's clear this company has no intentions of refunding me. I have taken this as a lesson and know I have foolishly wasted my money. I am making this post so that at least you will not fall prey to such companies ads and waste your money.

After I posted the above review on various sites I received the following response from Banggood. Please read the response and see how horrible this company is. PLEASE stay away from them.

BANGGOOD'S RESPONSE

We are sorry to hear that you have bought the wrong item/you are not satisfied with the item you received. Considering that you are our important customer, we applied a partial refund USD 21.717 for you and you can keep this product. Could you please kindly accept it?

If you still would like to return it and the product is still in brand new conditions, you can return it to us. Please note that you will be responsible for paying the return shipping fees and if there are any customs duties when we receive the parcel, you will also be responsible for paying them.

I have bought in the online Banggood shop two headphones: BlitzWolf® BW-BTS6 Bluetooth 5.0 Earphone True Bone Conduction (2X) and Original Xiaomi Type-C Earphone Dynamic Driver Ceramics Driver Wired Headphone (1X).
The quality of the calls is bad and I can't hear them, because the volume is very low. I sent you my review and even photos so you can see how the items are. But now they ask me for a video to prove that they don't work well! My question is how can you make a video to prove that you don't hear well with the headphones and it hurt my ears? I don't want and I do not admit to having to expose my face or my voice in the videos... Explain to me how to do it...

If someone, somehow come across to the page of banggood.com, just pass by.
I ordered an electric scooter (environment friendly) to drive to work and back, because of the small distance I have. All was fine, but only for 4 days. Then it won't start anymore. I write with customer support for about 2 months and there is no solution already.
They are even stupid, or really don't want to solve the problem. The think is, that $#*!ty product cost me about 600€.
The webpage is 1:1 like AliExpress.com, but who didn't ordered at least once from aliexpress? Even if you have some issues, there is certainly someone who is able and willing to help you. Well, not the same case with banggood.
Of course my 1 star review was not uploaded on the product page. So all the people know everything is fine. I know: my webpage, my rules. But in that world are we living?

Sent wrong item will not answer me, be careful dealing with banggood, customer service atrocious.no good

Dear team,

I tried few products and specifically purchased woodworking rulers, these products must be accurate and I had high expectations, however the products arrived damaged - bent - with a package that should be more fitted to the products, the packaging should be more robust and tight. There should be ability to select a better delivery, like ups or dhl at least the same level of service.

I don't mind paying more for good product and service, unfortunately fromm experience it does not worth the trouble of getting it from banggood, at least not products that should be shipped with attention and carefulness.

Had on order for over a month in "processing" got notice would be removed from cart in 7 days looked on site and item in stock so canceled processing item ordered same item and now says shipped will see in few weeks if shows up

Bought 2 rc cars from Banggood in May & July, both arrived in great time to the UK & perform brilliantly, can not ask for better. If you're looking for great value radio controlled entertainment & total product satisfaction, Banggood are your people. Very happy customer. Thank you thank you.

I received my dive set in damaged packaging that was sealed with tape from the carrier. I communicated through the site and they kept asking me for patience. After 3 weeks they closed the case without a solution and also without refund. I'm still left with an incomplete dive set. Tanks Banggood

They are a pack of usless c*nts still no refund, same $#*! over and over again dear customer sorry for blar blar, now trying to chare me refund cost to give money back, the 60nzd they dont give a f*uk and arnt paying me that, i had to give this problem to a lady i know as i cant handle there lies and bull$#*!, i wish they were just down the road and id throw the f*cken inverter at the c*nts,, dont use banggood as they rip you off to help themselves probley 150 emails plus now, and no i cant spel

Do not buy from this company. I received an item that was damaged, notified banggood immediately of the damaged goods received. Supplied them with pictures of the damaged item. Takes 2-3 days to even obtain a response. This has been going on with no refund/replacement resolution. I called AMEX to stop payment on the transaction. Terrible customer service after website claims below:
Customer Service Guarantee
• DOA Guarantee
• Missing/Wrong Items Guarantee
• Quality Guarantee
• No Reason Returns

BUYER BEWARE - This company is a scam! Take a look at every canned BS reply to others that have had issues with product damages and returns. BUYER BEWARE, BUYER BEWARE, BUYER BEWARE. DON'T GET SCAMMED. Their customer service guarantee is "You are on your own" banggood is a rip off. Reporting to the Better Business Bureau..