BanggoodReviews 3,246

Purchased a poco x3 off them and was constantly lied on about the shipping days. BG keeps pushing the shipping date while blatantly lying to its customers. To give you an example, I contacted their support on 29th of September and asked for when is my phone going to ship, they told me on the 30th, keep in mind I had already been waiting around 2 weeks for it to ship. Turns out, 30th comes, they tell me I have to wait 7-10 days more and to compensate me for my anger they're going to give me a measly 500 points (which is worth next to nothing). I am still waiting for it to ship. Choose another retailer guys, many many people have already received theirs from other popular Chinese sites. Worst shopping experience in my whole life!

I bought an electrical bike. Delivery took almost two months. The bike came with two problems: (i) electrical discharges are occurring next to the rear wheel brake area and causing electrical shocks (ii) the rear tire valve is defective and is allowing all air to escape. Banggood after-sales is inexistent. I filled a form inside the order area, no answer. After that, I sent an email, also no answer. One month has passed since I received the defective bike. Be aware, you will have no warranty and no after-sale support when buying in banggood. Terrible service.

I like the products but I was concerned with the terms and conditions on registration i. E. asking for permission to search and/or change my hard drive and attached SD cards or memory pens. I have NOT given permission for this but am unsure whether it has been taken anyway! I am not happy with notifications/adverts popping up when I am doing other work.

A bit confusing in payment methods was solutioned. Site infromation is confusing

Also i recently bought a product and after several days recieved a note saying it was not available and would be shipped
ASAP without saying an approximate delay.
So delay coulb be weeks or even months. Not too good this information.

Anda also not giving me the option of receiving my money back. Not a good procedure

I dotn want my money bakc and will wait, but its not nice to deny me this possibility

Rgds
Carlos

Jeg mangler stadig, skum til dørken på min båd

I had to try 3 times to get the right price to show up in the cart.
Every time I went to "buy now the price was $25.00 higher than advertised.

I have some mixed feelings lately due to some good and bad experiences...
Some of my purchases resulted in quality issues (and therefor some complaints. That in tthe end got resolved)
Some products are not what they pretended to be. (in the end I got a discount, but they are still promoting it as the new version. While it's an old version...)

Searching the website how to file a complaint is also not that easy, would be nice if you could have the option in your order history (not only the option to write a review of order again)

Ordering (again) is peace of cake on Banggood. So that is for sure a good thing!

I have been buying products from them for nearly a year now and I am very satisfied with the received service. I have bought many items (mainly rc planes and related equipment) and I received them quickly and undamaged. On two occasions, when there was a delay caused by a manufacturer and when an item had a quality problem, I received a full refund. In both cases the service was prompt, professional and friendly. I intend to continue buying from Banggood as they have the best prices on items I am interested in and, more importantly, I trust them to provide an excellent service. I also recommend Banggood to my friends.

Hola, tuve problemas para pagar a MSI y acabe pagando 100%, lo intente varias veces, pero ya pague espero no me tarden en entregar, gracias.
Saludos.

I ORDERED OVER $100.00 WORTH OF MERCHANDISE IN APRIL 2020, AND STILL HAVE NOT RECEIVED ONE ITEM, TRIED TO CONTACT THIS COMPANY BY E-MAIL IT CAME BACK AS THE E-MAIL NOT BEING LEGIT. IT IS NOW SEPTEMBER 11,2020, NOT WAITING FOR ANYTHING OR ANY RESPONSE FROM THIS SCAM COMPANY, DON'T GO ON THIS SITE, AND TELL ALL TOUR FRIENDS AND FAMILY TO STAY AWAY. HORRIBLE, HORRIBLE, HORRIBLE PEOPLE TO DO THIS TO PEOPLE IN THIS TIME OF STRUGGLE FOR ALL OF US.

Everything is ok, the product is un good condition

Big problem is in delivery its slow especially if you live in Australia and disputing is a long process, not the same as eBay.