BanggoodReviews 3,246

"BANGGOOD is a just scam, let me tell you my story. I bought a car player from them which could be damaged in transport and I paid extra to insure the package against damages in transit. Which says they will re-send a new one if something happens in shipment. I liked this feature and decided to pay extra for insurance. My order arrived and it was damaged in shipment because THEY NEVER USED EXTRA PROTECTION while shipping the item. I immediately contacted them and told that I want to use my rights with insurance so that send me some spare parts but they told me that "they have no spare parts, I could search them online and buy" I dont really understand whats the meaning of scamming people with selling insurance that you WILL NOT KEEP YOUR PROMISES? I WILL share this experience everywhere I can find, do not buy from banggood. BANGGOOD IS A WELL ESTABLISHED SCAM WEBSITE!"

FRAUD COMPANY! They send wrong product!
I would like to remaid you against buying somethig worthless in this shop.
On 24 July I bought Xiaomi Mi 10 Lite for over then 304 USD. After 3 weeks I received package and inside bag was different phone. Immediately I write to Banggood staff about this problem, and from 3 weeks they still not solve problem and any different proposal.
Today they write to me that " We did not ship a wrong item. We recommended that you complain to your local post office". This is stupid becouse package was undamaged and any signs of opening package by third person during journey to Poland.
ONLY WAY IS TO GET MONEY BACK ON PAYPAL.
FRAUD COMAPNY! I WILL NEVER BUY IN THIS SHOP IN FUTURE!

On the page of the item and at checkout the site specified around 10-15 days for shipping the item. Once shipped, we were emailed the ACTUAL estimated delivery time, which turns out to be around December 6th, 1 1/2 months longer than advertised. I will not recommend this for anyone who needs an item soon or in general, Also once shipped and you are told the real estimated delivery time, and by then you cannot cancel or refund it. I will not be using this website for any other orders.

Banggood scammed me very bad. I made an order of mini PC from these well established scammer website. I added insurance to my package which says "They will refund or re-send new one immediately if package is reported damaged", I paid extra for this service as it is an international order, I wanted to be secure. My order arrived and the package was WET! Yes it has been wet in shipment and my order is NOT WORKING. I am trying to get any help from them about my parcel but they offer me very irrelevant things. They are unable to solve my issue since 12 days. They say me, send us the device and we will send you new one. I say them, I paid insurance and your site promises to re-send new one, they dont keep their promise and when I send the device them, they will block me I am sure! I am planning to make chargeback at my bank. Do not buy from Banggood, stay away these scammer guys!

Buying products from banggood with shipping from European warehouse it advertise that the product will be deliver within 2-5 bussines days... however pass more than 12 bussines days my order is still in transit!... that is fake advertising! And banggood does nothing for customers that losses money based on the shipping time... I had a project to make and due to this delay the project will not came to life, and I'll have to stuck with the products where I spent my own money... it does not deserve the star i give it

So far, I have been very satisfied with you and especially with your complaints department. For the last (order ID: *******), one of the few complaints, it took three processors, eight weeks and about 30 e-mails until my complaint was accepted.
Yours sincerely

Ive ordered an Item that was described to be in Stock and shipped within 24 hours.
After one week nothing happened, no item was shipped.
I then complained to their customer support, which promised to escalate the case and help me within max 2 days. Now im getting email every two days to wait for another 48 hours. The customer support is ridiculously incompetent, but thats nothing new of a chinese webshop.
So now after two weeks still no item shipped. They have absolutely no plan what to do and they refuse to cancel my order or refund me.
So i had to open a paypal case.
This is scam and I recommend everyone not to order here.