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Banggood

2.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Banggood Reviews Summary

Banggood has a rating of 2 stars from 3,246 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Banggood most frequently mention customer service, tracking number and credit card. Banggood ranks 772nd among Electronics sites.

service
548
value
1,255
shipping
1,266
returns
263
quality
1,257
This company responds to reviews on average within 48 days

Instant Feedback

123,162 reviews

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Italy
1 review
0 helpful votes
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Inclinometro
February 7, 2021
Updated review

Il prodotto è arrivato nei tempi previsti, non funziona perfettamente ogni tanto spunta la scritta errore e lo devo spegnere e riaccendere. La lettura è lenta e non immediata.

Banggood attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 8, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for taking the time to leave your comment.

According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can contact us at first and you can also choose to return it to receive a form of compensation. You can refer this link to know more about our warranty policy: https://www.banggood.com/Search_hl103_at1168

We take the security of your personal information very seriously, you could contact us at [email protected]

Best regards,
Banggood Team


Ok
November 21, 2020
Previous review

Ok

Date of experience: November 21, 2020
France
1 review
0 helpful votes
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Banggood is my Friend!
January 8, 2021
Updated review

I am very satisfied. Always had good experience with Banggood. Delivery most always within announced delay. Never had any problem with returns or refunds. Nice people, good team. It's a pleasure to buy at Banggood! Thanks, Ray Vanherle 12/12/2020

Date of experience: January 8, 2021

I am very satisfied
December 4, 2020
Previous review

I am very satisfied. Always had good experience with Banggood. Delivery most always within announced delay. Never had any problem with returns or refunds. Nice people, good team. It's a pleasure to buy at Banggood! Thanks, Ray Vanherle 12/12/2020

Date of experience: December 4, 2020
GB
1 review
0 helpful votes
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Generally a good portable light
January 8, 2021
Updated review

Good, but would like fuller clear product specification would help. It requires an external USB power source, and power rating is less than 7.5W at 5V, not the 18W on the product description.

Date of experience: January 8, 2021

Good, but would like fuller clear product specification
August 29, 2020
Previous review

Good, but would like fuller clear product specification.

Date of experience: August 29, 2020
Spain
1 review
0 helpful votes
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Really fast delivery
January 8, 2021
Updated review

I received the product in a few days even we were close to Christmas. The product is working as expected: Clock, temperature, charge...
I have got a Xiomi 9 andthe wireless charge is working properly

Date of experience: January 8, 2021

Always reliable
December 18, 2020
Previous review

Always reliable

Date of experience: December 17, 2020
Canada
1 review
0 helpful votes
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Awesome as always
January 8, 2021
Updated review

Excellent selection of items, good value, competitive pricing. I also have to give customer service two thumbs up.

Date of experience: January 7, 2021

Product and product support...
November 20, 2020
Previous review

Product and product support... fantastic

Date of experience: November 20, 2020
Canada
2 reviews
0 helpful votes
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Surprising
January 7, 2021
Updated review

Fine but I was not able to have my coupon at checkout

Date of experience: January 7, 2021

Fine but I was not able to have my coupon at checkout
November 28, 2020
Previous review

Fine but I was not able to have my coupon at checkout

Date of experience: November 28, 2020
Croatia
1 review
0 helpful votes
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Ok
January 7, 2021
Updated review

Generally OK. Not completely satisfied because I received wrong item for my order *******.

Date of experience: January 7, 2021

Generally OK
November 12, 2020
Previous review

Generally OK. Not completely satisfied because I received wrong item for my order 91187822.

Date of experience: November 12, 2020
NL
1 review
0 helpful votes
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Good
January 7, 2021
Updated review

Tot nu toe gaat het goed.
Ik heb net besteld en betaald.
Het is 11-12-2020. Hoop het voor de kerst binnen te hebben.

Date of experience: January 7, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.

Have a nice day!


Tot nu toe gaat het goed
December 11, 2020
Previous review

Tot nu toe gaat het goed.
Ik heb net besteld en betaald.
Het is 11-12-2020. Hoop het voor de kerst binnen te hebben.

Date of experience: December 11, 2020
Alaska
1 review
0 helpful votes
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Great price good product for price
January 7, 2021
Updated review

Easy ordering, I did have a problem with a problem once before that was never resolved, but still use banggood.

Date of experience: January 6, 2021

Easy ordering, I did have a problem before that was...
January 24, 2021
Previous review

Easy ordering, I did have a problem before that was never resolved but still use banggood.

Date of experience: December 24, 2020
Hungary
1 review
0 helpful votes
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Good product, tricky page
January 6, 2021
Updated review

I wanted to use the "new buyer" $3 discount coupon, but as soon as I clicked it, the product's price increased by $10. It's pretty unfair and unetchical. So I decided not to use the "discount". However I would like to know the reason.

Date of experience: January 6, 2021

I wanted to use the "new buyer" $3 discount coupon,...
December 29, 2020
Previous review

I wanted to use the "new buyer" $3 discount coupon, but as soon as I clicked it, the product's price increased by $10. It's pretty unfair and unetchical. So I decided not to use the "discount". However I would like to know the reason.

Date of experience: November 29, 2020
Germany
1 review
0 helpful votes
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Quite Good
January 6, 2021
Updated review

Just need to make more experiences to fix a opinion

Date of experience: January 6, 2021

Just need to make more experiences to fix a opinion
December 1, 2020
Previous review

Just need to make more experiences to fix a opinion

Date of experience: December 1, 2020
Italy
1 review
0 helpful votes
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Everything was okay speaking about quality of products and price, but there are a pair of lacks to enhance: the delivery was slow; the item has not any instruction included

Date of experience: January 6, 2021

Quick usage site, enough information, plenty of stock,...
December 2, 2020
Previous review

Quick usage site, enough information, plenty of stock, prices almost fine, always up to date goods. Buying there is a breath

Date of experience: December 2, 2020
Australia
1 review
0 helpful votes
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Decent quality at a decent price, but in your face
January 6, 2021
Updated review

Decent prices, fantastic at upselling/cross-selling. A little too in-your-face with new items, but I suppose it works...

Date of experience: January 5, 2021

Fantastic at upselling/cross-selling
November 25, 2020
Previous review

Fantastic at upselling/cross-selling. A little too in-your-face with new items, but I suppose it works...

Date of experience: November 25, 2020
Hungary
1 review
0 helpful votes
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.
January 5, 2021
Updated review

..

Date of experience: January 5, 2021

.
December 1, 2020
Previous review

.

Date of experience: December 1, 2020
Norway
1 review
0 helpful votes
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Too little product infoneed voltage regulator for...
January 5, 2021
Updated review

Too little product info
Need voltage regulator for charging batteries

Date of experience: January 5, 2021

Too little product infoneed voltage regulator for...
November 20, 2020
Previous review

Too little product info
Need voltage regulator for charging batteries

Date of experience: October 21, 2020
Slovenia
1 review
0 helpful votes
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Purchase
January 5, 2021
Updated review

Unexpected total cost when trying to apply coupon. Paypal problems - but sure that must be down to paypal.

Date of experience: January 5, 2021

Unexpected total cost when trying to apply coupon
December 31, 2020
Previous review

Unexpected total cost when trying to apply coupon. Paypal problems - but sure that must be down to paypal.

Date of experience: December 1, 2020
France
1 review
0 helpful votes
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One problem during the payment (paypal error) - strange. I hope it will be ok

Date of experience: January 4, 2021

Good choice and nice after sale team
August 20, 2020
Previous review

Good choice and nice after sale team

Date of experience: August 20, 2020
Mexico
1 review
0 helpful votes
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Todo bien
January 4, 2021
Updated review

Excelente servicio y los productos de buena calidad

Date of experience: January 4, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!


Excelente servicio y los productos de buena calidad
September 15, 2020
Previous review

Excelente servicio y los productos de buena calidad

Date of experience: September 15, 2020
Canada
1 review
0 helpful votes
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Good site to buy from
January 4, 2021
Updated review

Great site, never had a problem, good customer service

Date of experience: January 4, 2021

Great site, never had a problem
November 23, 2020
Previous review

Great site, never had a problem

Date of experience: November 23, 2020
San Marino
1 review
0 helpful votes
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Stazione saldante
January 4, 2021
Updated review

Tutto ok, venditore veloce, prodotto in linea con le aspettative

Date of experience: January 4, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!


Tutto ok
December 22, 2020
Previous review

Tutto ok

Date of experience: December 22, 2020

From the business

Online Shopping China the best bang for your buck, provides cool electronics gadgets, toys, cell phones, vr headset, 3d printer, tv box, home decor, apparel at great prices.


banggood.com
Founded in 2005
Hong Kong, NY, China
+411
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