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Banggood Reviews Summary
Banggood has a rating of 2 stars from 3,246 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Banggood most frequently mention customer service, tracking number and credit card. Banggood ranks 772nd among Electronics sites.
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My first online purchase from you.
Things seem to run very smoothly.
Rating 4 stars for now
My first online purchase from you.
Things seem to rum very smoothly.
Rating 4 stars for now
El artículo era igual que el descrito en la compra solo que en el transporte se ha roto.
Its just simple and quick. Easy to search for items, and find what you need.
Its just simple and quick. Easy to search for items, and find what you need.
Just started so we will wait and see when order gets here
Thought I was getting a coupon on this, but I guess NOT. Still wanted the item and is not a bad price. Main thing is that the e-mail I got made like I was getting a $20 discount, so was not clear as to requirements from e-mail.
Considering the situation the delivery was fast and a good product. Great service, thanks.
I have been buying from Banggood for several years now.
What I like the most is that Banggood is one reliable seller that is selling selected goods that are chosen and preselected.
Some other selling sites, maybe it would not be fair to mention names, are just selling platforms and you really do not know who are you buying from and what will you get at the end.
Banggod prices are a little bit higher than on other platforms, but in long terms, when you calculate risk and lost time, price difference is negligible.
Customer support is excellent.
For example, I have recently received some electronic parts that shown to were faulty. In less than a day after I sent them short video showing that some parts are not behaving as expected I was asked if I would accept to receive new goods sent to me with no charge! Bear in mind that you have to react in the first 15 days after you receive goods, but anyway, it excellent.
Banggood will continue to be my preferred online seller.
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
You are our very important customer, If you require any more further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
It is always pleasure to buy at Banggood
Website says prices Inc GST but then GST is applied again on checkout.
Otherwise shipping had accurate tracking and was accurate to the estimate provided for the shipping time.
Product received matched photos and description and works well. Satisfied purchase bar how the Banggood app displays GST application as above.
Dear customer,
Thank you for taking the time to leave your comment. Sorry about the inconvenience.
GST applies to goods imported by consumers into Australia or New Zealand.
If you shop on Banggood's AU Site (https://au.banggood.com), the product price includes GST.
From December 2019, if you're buying an item located outside New Zealand and you select a shipping address in New Zealand, Banggood will add GST to your total at checkout.
More details of Goods and Services Tax (GST)：https://www.banggood.com/Search_hl69_at977
You are our very important customer, if you require any more further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
Conforme et rapide, de quoi bien s'amuser, très bon rapport qualité/prix, son petit gabarit fait peur en exterieur mais il est à la hauteur
En general la experiencia ha sido perfecta, un poco caro, ya que he visto mi compra un 25% más económica en otras plataformas, exactamente la misma lampara. Pero en fin, así es la vida, la próxima vez buscaré con más detenimiento. Una lastima!
Resulta fácil de utilizar, es mi primera compra y espero que todo valla bien.
Not packaged well. No bubble wrapping or protection at all. My gyro showed up with 4 aluminum componants bent!
Dear customer,
Thanks for your order and we apologize for any inconvenience caused.
We will do our best to ensure that the products shipped to our customers are in their best conditions.We appreciate that you let us know how we might better improve our service.
According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can contact us at first and you can also choose to return it to receive a form of compensation. You can refer this link to know more bout our warranty policy: https://www.banggood.com/Banggood-guarantees_hl103_at1168
We take the security of your personal information very seriously, if you have any question, please contact us at [email protected]
Best regards,
Banggood Team
The coupon and discount options were confusing. You promised a $20 coupon to first time user. That did not happen.
I ordered in November 15 thinking that was plenty of time to receive it before Christmas. It did not arrive until January 4, hence my being less than happy.
The product as of this writing seems to be good. My husband is enjoying his shoes. They looks the way they did in the picture.
Dear Customer
Thank you for choosing Banggood and we apologize for any inconvenience caused.
There are three coupons for the new user：
Coupon$3：Order over $20 all categories
Coupon$5: Order over $50 all categories
Coupon $12: Over $50 for fashion categories
More details of the new user's coupons:
https://www.banggood.com/New-User-Zone.html
Due to different regions and transportation methods, the transportation time is different. Here are more details about the shipping time: https://www.banggood.com/Shipping_hl70_at321
If you require any more further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
The coupon and discount options were confusing. You promised a $20 coupon to first time user. That did not happen.
The products I received have been of great quality. The only negative (Especially in this Amazon age) is the weeks long delay in receiving the items once they're ordered.
The Astrolux flashlight products I have ordered and received have been of great quality. The only negative (Especially in this Amazon age) is the weeks long delay in receiving the items once they're ordered.
If you go for the low quality tune that is what you will get. ALl the things I have bought firm it so far have been of good quality and have not disappointed me even once. They are all working fine and the delivery time was just right even though it may seem long to others. It all depends on where you are located.
The service has been good all the way and not nechaev i regret for having ordered something from them. They link us with so many sellers and choosing the perfect thing that you want is actually very easy if you know what you are looking for. If you are far then it will take some time to get your items delivered.
This is where I buy all of my electronic devices. I never trusted the whole idea of buying things online until I decided to give it a try and I was surprised by the results. They have some veyr godo service but you do have to pay a lot for the delivery fee. What you order is what you will get.
Nice experience. The product is good for the price you can buy it. Only one problem. Google Chrome is in the chinese and coudn't change language to english. Even if you uninstall Chrome and download from site it install chinese version of Chrome.
The site is fairly easy to navigate and comes up with good alternates.
C'était la 1ère fois que je commandais chez Banggood et j'en suis très satisfait, commande conforme et livraison très rapide!
Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!
Suite bien fait facilité de paiement
I found the website, searched for what I wanted, found it, price was reasonable, so I bought it. Nice and simple.
I found the website, searched for what I wanted, found it, price was reasonable, so I bought it. Nice and simple.
Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!