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Banggood

2.0

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Banggood Reviews Summary

Banggood has a rating of 2 stars from 3,246 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Banggood most frequently mention customer service, tracking number and credit card. Banggood ranks 772nd among Electronics sites.

service
548
value
1,255
shipping
1,266
returns
263
quality
1,257
This company responds to reviews on average within 48 days

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123,162 reviews

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GB
1 review
0 helpful votes
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Great products at a competitive prices!
January 19, 2021
Updated review

Great company to deal with. Any problems always quickly resolved.

Date of experience: January 19, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!


Great company to deal with
August 20, 2020
Previous review

Great company to deal with. Any problems always quickly resolved.

Date of experience: August 20, 2020
France
1 review
0 helpful votes
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...
January 19, 2021
Updated review

La Draduction ne fonctionne pas toujours?

Date of experience: January 19, 2021

La Draduction ne fonctionne pas toujours?
December 16, 2020
Previous review

La Draduction ne fonctionne pas toujours?

Date of experience: December 16, 2020
Ireland
1 review
0 helpful votes
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Great service
January 19, 2021
Updated review

Did not really want to set up a paypal account, however i hope the product arrives in a few days,

Date of experience: January 19, 2021

Did not really want to set up a paypal account, however...
January 3, 2021
Previous review

Did not really want to set up a paypal account, however i hope the product arrives in a few days,

Date of experience: January 3, 2021
Norway
1 review
0 helpful votes
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All good!
January 19, 2021
Updated review

Much better than Wish. Easy and fast. Cheaper also.

Date of experience: January 19, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!


Much better than Wish
December 9, 2020
Previous review

Much better than Wish. Easy and fast. Cheaper also.

Date of experience: December 9, 2020
California
1 review
0 helpful votes
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Shop4less
January 19, 2021
Updated review

I love shopping on this site they have everything with reasonable two great prices. The only thing I don't like is it takes too long to get your items delivered. If you're not in a hurry to get your items I highly recommend shopping here.

Date of experience: January 18, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!


I love shopping on this site they have everything with...
November 24, 2020
Previous review

I love shopping on this site they have everything with reasonable two great prices. The only thing I don't like is it takes too long to get your items delivered. If you're not in a hurry to get your items I highly recommend shopping here.

Date of experience: November 24, 2020
Croatia
1 review
0 helpful votes
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Precise but slow
February 17, 2021
Updated review

Calculated price increased when I used 5$ voucher. No sense in that. Disapointed. I'll delete Banggood app

Date of experience: January 18, 2021

Calculated price increased when I used 5$ voucher
November 25, 2020
Previous review

Calculated price increased when I used 5$ voucher. No sense in that. Disapointed. I'll delete Banggood app

Date of experience: November 24, 2020
France
1 review
0 helpful votes
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Merci Banggood
January 17, 2021
Updated review

Shopping experience whas good, i have one regret, the spain warehouse have not a great choice for print filament. It will be interesting to can apply a filter for differents warehouses, may be better for the delivery in same time.

Date of experience: January 17, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!


Shopping experience whas good, i have one regret, the...
January 7, 2021
Previous review

Shopping experience whas good, i have one regret, the spain warehouse have not a great choice for print filament. It will be interesting to can apply a filter for differents warehouses, may be better for the delivery in same time.

Date of experience: January 7, 2021
Hungary
1 review
0 helpful votes
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My opinion
January 17, 2021
Updated review

I must follow up my package and after that I received it properly.

Date of experience: January 17, 2021

I received only 1 package from two, because of Hungarian...
January 7, 2021
Previous review

I received only 1 package from two, because of Hungarian Post office not alert me about the package from Banggood.

Date of experience: December 8, 2020
Austria
1 review
0 helpful votes
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Gutes Produkt
January 16, 2021
Updated review

Ich bin mit meinen bisherigen Bestellungen zufrieden

Date of experience: January 16, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!


Ich bin mit meinen bisherigen Bestellungen zufrieden
November 28, 2020
Previous review

Ich bin mit meinen bisherigen Bestellungen zufrieden

Date of experience: November 28, 2020
South Africa
1 review
0 helpful votes
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4Drc fast f4 drone quadcopter
January 16, 2021
Updated review

I received my product sooner than expected, so service was good, product was a bit damaged when received, I just wish there was accessories available for the product so that I can carry on enjoying it. Overall experience is not bad, product arrived earlier than expected, and price was a little higher than expected, product also not capable of all that was shown in the catalogue... it doesn't have dual cameras... so a bit disappointed.

Date of experience: January 15, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for placing an order with Banggood.
We're really sorry about the order issues you experienced.

According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can contact us at first and you can also choose to return it to receive a form of compensation. You can refer this link to know more about our warranty policy: https://www.banggood.com/Search_hl103_at1168

If you have any questions, please do not hesitate to contact us at [email protected]

Best regards,


Not received my purchase yet, so can't comment
December 5, 2020
Previous review

Not received my purchase yet, so can't comment.

Date of experience: December 5, 2020
Nevada
1 review
0 helpful votes
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Great variety of products
January 16, 2021
Updated review

Good prices, but shipments a slow. Overall pretty good but don't expect to make a deadline depending on the shipping. Wide variety of products for most any use. Have ordered electronics as well as tools. I'm no longer working so tools do not have to be heavy duty but most every thing has shown quality that should last.

Date of experience: January 15, 2021

Good prices, but shipments a slow
November 22, 2020
Previous review

Good prices, but shipments a slow. Overall pretty good but don't expect to make a deadline depending on the shipping.

Date of experience: November 21, 2020
South Africa
1 review
0 helpful votes
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Trouble with debit card, perhaps a double payment?

Date of experience: January 15, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

You are our very important customer, If you require any more further information or assistance, please do not hesitate to contact us at [email protected]

Best regards,

Banggood Team


Trouble with debit card, perhaps a double payment?
December 5, 2020
Previous review

Trouble with debit card, perhaps a double payment?

Date of experience: December 5, 2020
Italy
1 review
0 helpful votes
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Oggetti vari di misurazione
January 15, 2021
Updated review

Sono soddisfatto degli acquisti su Banggood

Date of experience: January 15, 2021

Sono soddisfatto degli acquisti su Banggood
December 19, 2020
Previous review

Sono soddisfatto degli acquisti su Banggood

Date of experience: December 19, 2020
California
1 review
0 helpful votes
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Disapointed
February 14, 2021
Updated review

When I started putting it together I found the one of the plastic wheel covers had a broken tab and the main plastic body of the mulcher is cracked in 2 places.
It looks like the box was dropped at some stage!

Banggood attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 14, 2021

Great
December 30, 2020
Previous review

Great

Date of experience: December 30, 2020
Canada
1 review
0 helpful votes
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Carbon Propeller
January 14, 2021
Updated review

Unable to pay by pay pal -- keeps saying i nothing in shopping cart

Date of experience: January 14, 2021

Unable to pay by pay pal
December 25, 2020
Previous review

Unable to pay by pay pal -- keeps saying i nothing in shopping cart

Date of experience: November 25, 2020
Brazil
1 review
0 helpful votes
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Um pouco confuso o site, muitas informações, informações em inglês e português ao mesmo tempo

Date of experience: January 14, 2021

Um pouco confuso o site, muitas informações
October 25, 2020
Previous review

Um pouco confuso o site, muitas informações

Date of experience: October 25, 2020
France
2 reviews
0 helpful votes
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Achat smartphone
January 13, 2021
Updated review

Bonne expérience achat depuis un long moment déjà

Date of experience: January 13, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!


Bonne expérience achat depuis un long moment déjà
December 10, 2020
Previous review

Bonne expérience achat depuis un long moment déjà

Date of experience: December 10, 2020
Ireland
1 review
0 helpful votes
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Review title
January 13, 2021
Updated review

Products always do what they are supposed to do and are very well priced

Date of experience: January 13, 2021

X
September 6, 2020
Previous review

X

Date of experience: September 6, 2020
District of Columbia
1 review
0 helpful votes
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Still waiting to actually see the product
February 12, 2021

I ordered in 11/29 from Banggood to have it in time for Xmas. I paid for shipping and insurance. I have been watching the status since then (today is 1/13). The item originated in CA and I am in VA. The label was created on 11/29 and the item finally shipped yesterday 1/12. That is FIVE and a HALF weeks of the item sitting around. This can't be blamed on customs as the item originated mated from a warehouse in CA. I reached out to customer service and after going back and forth with a chat bot, I finally got a human who told me that I couldn't get a refund because the order had been processed. It looks to me like they process the orders immediately and then just sit on the item for a few months. This is technically the 29th business day since I ordered and they give themselves 15-35 business days. I will NEVER order from them again. The item is supposed to arrive on the 16th, which would be four weeks after Xmas. I don't care if I ordered a bar of gold for a nickel from them, it's not worth the wait and aggravation with this company.

Banggood attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 13, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for choosing Banggood and we apologize for any inconvenience caused.

About the logistics, there are so many uncontrollable factors like bad weather, customs, inspect security etc., which can cause the item delayed in the shipping way.

We have contacted you via email, if the problem has not been solved, please contact us at [email protected]

Best regards,
Banggood Team

Italy
1 review
0 helpful votes
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Earpods Blitzwolf
January 13, 2021
Updated review

Ottimo e commerce, con metodo di pagamento PayPal

Date of experience: January 13, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!


Ottimo e commerce, con metodo di pagamento PayPal
December 17, 2020
Previous review

Ottimo e commerce, con metodo di pagamento PayPal

Date of experience: December 17, 2020

From the business

Online Shopping China the best bang for your buck, provides cool electronics gadgets, toys, cell phones, vr headset, 3d printer, tv box, home decor, apparel at great prices.


banggood.com
Founded in 2005
Hong Kong, NY, China
+411
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