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Banggood

2.0

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Banggood Reviews Summary

Banggood has a rating of 2 stars from 3,246 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Banggood most frequently mention customer service, tracking number and credit card. Banggood ranks 772nd among Electronics sites.

service
548
value
1,255
shipping
1,266
returns
263
quality
1,257
This company responds to reviews on average within 48 days

Instant Feedback

123,162 reviews

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
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Poco X3
January 4, 2021
Updated review

Great phone, at a great price! Delivery was much faster than expected!

Date of experience: January 4, 2021

Cool!
November 24, 2020
Previous review

Cool!

Date of experience: November 24, 2020
Australia
1 review
1 helpful vote
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They back their products
January 4, 2021

I ordered two remote control trucks for my kids. Both work quite well. Unfortunately one stopped working after only one day. I contacted banggood and they sent out a new one to replace it - so they are really backing their products.

Date of experience: January 4, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!

Chile
1 review
0 helpful votes
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Buena pagina con muchas e interesantes ofertas y sobretodo rápida en los envios

Date of experience: January 3, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!


Encuentro lo que quiero y a precios muy convenientes
November 24, 2020
Previous review

Encuentro lo que quiero y a precios muy convenientes

Date of experience: November 23, 2020
Luxembourg
1 review
0 helpful votes
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Micro-machine à vapeur
January 3, 2021
Updated review

Tout a été comme prévu!
De la commande à la livraison, c'est le top!
Site à recommander! Prix très intéressants.

Date of experience: January 3, 2021

Top!
December 7, 2020
Previous review

Top!

Date of experience: December 7, 2020
Canada
1 review
0 helpful votes
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Look like a good product
February 2, 2021
Updated review

It's my first experience with banggood will see how it go

Banggood attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 3, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for taking the time to leave your comment.

We will do our best to ensure that the products shipped to our customers are in their best conditions. And deliver it to our customer as soon as possible.

We take the security of your personal information very seriously. If you have any questions, you could contact us at [email protected]

Best regards,
Banggood Team


It's my first experience with banggood will see how...
November 29, 2020
Previous review

It's my first experience with banggood will see how it go

Date of experience: November 29, 2020
Canada
1 review
0 helpful votes
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No complaints
January 3, 2021
Updated review

Easy. Order placed on November 29 from Ontario Canada and received Dec18th - just in time for Christmas

Date of experience: January 3, 2021

Easy
November 29, 2020
Previous review

Easy

Date of experience: November 29, 2020
Portugal
1 review
0 helpful votes
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.
January 3, 2021
Updated review

.

Date of experience: January 3, 2021

.
November 23, 2020
Previous review

.

Date of experience: November 23, 2020
Nebraska
1 review
0 helpful votes
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Shipping Nightmare
February 2, 2021

Bought a digital microscope from Banggood on December 7, the shipping label was created on December 9, here it is January 3 and no sign of the product. The usps tracking site says they have not received the item to ship it out yet, I contacted Banggood several times with no avail, all Crystal keeps saying is sorry for the inconvenience, I asked for my money back and of course that's not going to happen, I have ordered lots of things from China and have always received the items with in a couple weeks, because of their lack of customer care I lost 7 customers, I'll never do business with Banggood again. Horrible

Date of experience: January 2, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for choosing Banggood and we apologize for any inconvenience caused.

We can deeply understand how frustrated that you have not received your parcel yet. If you have not received your parcel yet after the estimated delivery time, please contact us, we are willing to help you.

We have already contacted you, if the problem has not been solved, please contact us at [email protected]

Best regards,
Banggood Team

Thailand
1 review
0 helpful votes
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Items are more expensive than lazada, website dose not always work well.

Date of experience: January 2, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for taking the time to leave your comment. Sorry about the inconvenience.

The website slow may be due to poor internet, browser incompatibility, we suggest you refresh the network, change your browser, or change the payment method.

Our products are carefully selected from different suppliers, And they are all cost-effective products, but we will report your questions to the relevant purchasing department.

Based on customer shopping experience and opinions, We will continuously to improve our website, products and customer services.

You are our very important customer, if you require any more further information or assistance, please do not hesitate to contact us at [email protected]

Best regards,
Banggood Team


Items are more expensive than lazada, website dose...
January 5, 2021
Previous review

Items are more expensive than lazada, website dose not always work well.

Date of experience: December 5, 2020
Washington
1 review
0 helpful votes
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Great prices
January 3, 2021
Updated review

Little hard to navigate to check out I finally figured it out

Date of experience: January 2, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.

Have a nice day!


Little hard to navigate good prices
January 20, 2021
Previous review

Little hard to navigate good prices

Date of experience: December 21, 2020
Australia
1 review
0 helpful votes
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Dresses
January 2, 2021
Updated review

:)

Date of experience: January 2, 2021

:)
November 22, 2020
Previous review

:)

Date of experience: November 22, 2020
Israel
1 review
0 helpful votes
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Box was damaged and looks bad
February 1, 2021
Updated review

The product is good, but should be wrapper more pretty and solid.

Banggood attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 2, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for taking the time to leave your comment.

We will do our best to ensure that the products shipped to our customers are in their best conditions.

We take the security of your personal information very seriously. If your product turns out to be broken or defective, you could contact us at [email protected]

Best regards,
Banggood Team


Simplify please
December 22, 2020
Previous review

Simplify please

Date of experience: November 22, 2020
France
1 review
0 helpful votes
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Good product and vert good quality.
January 2, 2021
Updated review

Very well done site, attractive price. That happiness.

Date of experience: January 2, 2021

Very well done site, attractive price
November 29, 2020
Previous review

Very well done site, attractive price. That happiness.

Date of experience: November 29, 2020
France
1 review
0 helpful votes
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Délai de livraison non tenu
January 31, 2021
Updated review

WEB Site easy to use, french language is OK, goods are clearly presented, great choice.
Delivery time is too excessive. Improved delivery time would be highly appreciated.

Banggood attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 1, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for taking the time to leave your comment. Sorry about the inconvenience.

Due to different regions and transportation methods, the transportation time is different. Here are more details about the shipping time: https://www.banggood.com/Shipping_hl70_at321

Deliveries might be delayed due to unavoidable conditions, like slower customs clearance procedures or poor weather conditions.

If you do not receive your parcel within our shipping time, you can contact us at [email protected]

Best regards,
Banggood Team


WEB Site easy to use, french language is OK, goods...
November 19, 2020
Previous review

WEB Site easy to use, french language is OK, goods are clearly presented, great choice.
Delivery time is too excessive. Improved delivery time would be highly appreciated.

Date of experience: November 19, 2020
Italy
1 review
0 helpful votes
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Good buying first experience
January 1, 2021
Updated review

Easy to enter orders, not so easy first time navigate to find items. Godds arrived in time partial shipment, second one a little late and package not well done, only plastic bag arrived broken, but godds where not damaged. Anyway good experience, I'll buy again.

Date of experience: January 1, 2021

Easy to enter orders, not so easy first time navigate...
January 2, 2021
Previous review

Easy to enter orders, not so easy first time navigate to find items.

Date of experience: December 3, 2020
Texas
2 reviews
0 helpful votes
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Skeptical at First...
January 31, 2021
Updated review

Just ordered a RC car for my son. If it arrives before Christmas, you'll get stars overall!

Banggood attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 1, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for taking the time to leave your comment.

We will do our best to ensure that the products shipped to our customers are in their best conditions. And deliver it to our customer as soon as possible.

We take the security of your personal information very seriously. If you have any questions, you could contact us at [email protected]

Best regards,
Banggood Team


Just ordered a RC car for my son
December 22, 2020
Previous review

Just ordered a RC car for my son. If it arrives before Christmas, you'll get stars overall!

Date of experience: December 21, 2020
France
1 review
0 helpful votes
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Un peu decut du produit
January 31, 2021
Updated review

Je verrais aprés reception de la commande

Banggood attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 1, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for taking the time to leave your comment.

We will do our best to ensure that the products shipped to our customers are in their best conditions. And deliver it to our customer as soon as possible.

We take the security of your personal information very seriously. If you have any questions, you could contact us at [email protected]

Best regards,
Banggood Team


Je verrais aprés reception de la commande
December 30, 2020
Previous review

Je verrais aprés reception de la commande

Date of experience: November 30, 2020
Finland
1 review
0 helpful votes
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It worked ok.
January 1, 2021
Updated review

Banggood is ok. Nearly always the product arrives. If not, you will usually get help. Shipping is very slow, sometimes just like 3 weeks to Europe, sometimes like 3 months. If the product comes from a European warehouse, then within Europe the shipping is usually less than 1 month. Shipping prices has gone up radically during this last year 2020.

Date of experience: January 1, 2021

Banggood is good, Been reliable
December 16, 2020
Previous review

Banggood is good, Been reliable.

Date of experience: December 15, 2020
Illinois
1 review
0 helpful votes
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Shipping is a bit slow but at least i got the order!

Date of experience: December 31, 2020
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!


Shipping is a bit slow but at least i got the order!
December 16, 2020
Previous review

Shipping is a bit slow but at least i got the order!

Date of experience: December 15, 2020
France
1 review
0 helpful votes
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Service supplied by Banggood
December 31, 2020
Updated review

One item - a 'phone screen protector has not been delivered but with all the orders that I have placed thats acceptable

Date of experience: December 31, 2020

Good
August 7, 2020
Previous review

Good

Date of experience: August 7, 2020

From the business

Online Shopping China the best bang for your buck, provides cool electronics gadgets, toys, cell phones, vr headset, 3d printer, tv box, home decor, apparel at great prices.


banggood.com
Founded in 2005
Hong Kong, NY, China
+411
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