BanggoodReviews 3,246

I ordered two of these wooden puzzles. The package arrived over a month after the order. The puzzle itself has a very poor (cheap) surface print, unevenly cut boarders and a very cheap packaging (paper card box with carelessly glued low-quality image of the puzzle result). Additionally, the unprofessional laser-cutting process of the pieces leaves burn marks at the edges which results into off-peeling of the print. Unfortunately, I also experienced a very bad customer service. I had to write 5 emails and chat with 4 different people over two weeks to get any information about the return process. Since you have to return the item back to China (even though THEY deliver from apparent logistic branches in Germany (where I live)) I have decided not to return it. Also weird: I have placed one order but received two packages 2 weeks apart from two German addresses.

ADDENDUN: After a dozen emails and chats and a review the company did a partial refund 20-30% of the order. Not to my total satisfaction, but at least some effort.

Previously bought items from here, delivered promptly, and quality good

Over all nice. My product was delivered to Israel. It arrived quickly from the expected date. Thanks

Top produit (mais livraison du produit chez un voisin au 10 au lieu du 01)

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Very understandable guidance when i receive i will be back

Having bought several torches through Banggood, they have always replaced them if they were broken, which of the 3 items, 2 of them were, so I can't fault them for customer service, but the quality control and lack of packaging protection is pathetic.

As for their pricing and advertising, an email received stated $20 had been added to my Banggood account, which is a blatant lie. In reality, it is referring to "up to" $20 off in coupons, which is spread across several categories in small amounts. Adding further insult is the advertised sale pricing. An item is listed at $17.49 AUD (excl. Shipping), but when you go to the product page, the item is priced at $23.40, almost $6 more and it's not even the item they showed (See pictures), its for the cheaper option of the item. Unless you can find the item at an absolute bargain on sale, and can verify the price before you pay it, don't bother. It's deceptive advertising and bad business.

Would have been easier had the 2nd line of the address would have taken more than 45 characters, so struggled to get my address on properly. Also, the phone number i have is english but i live in spain and i couldn't change the country code from 0034 to 0044

The WiFi Socket has come quickly, but after unboxing I revealed that the device had been definitely opened for repair or it were a reselled retoure: I found scratches on the fixing plastic noses that might have been pushed to unlock to detach the case from the frame. I'm about to test the socket if it works. That's why only 3 stars for the product.

The item I received was exactly as described, and was received faster than expected and undamaged. I gave Banggood another chance after several items I received previously were damaged in shipping. Boxes should be used sometimes instead of bags due to items getting crushed.

These watches are of great quality and the most modern technology, very good, I highly recommend them

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Très bien, économique et assez rapide, remboursement en cas de problème, je recommande

I am impressed with the turn-around time, from order to delivery. Service feedback is top notch.

Important is to read the pdf manual from Atomstack website. The installation of the USB driver is inside the free software, so a normal plug and play like plugging an USB stick does not auto install the device. However my first tries on wood were an success, so I am very satisfied. Anyhow, I will try also some other laser heads on the setup, which seems to be easy to be modified, so great buy.

Packaging damaged and delayed, in transit but goods okay and value for money... All GoodI have used

I had to fix my broken item myself, the bulb was broken and I had to solder part of it back on.(lucky I am so smart)

The product is as advertised, the packaging was good. No hassle with the delivery. Everything was fine. As always dilivery time is, nowadays, rough estimate. But it was on time.
Over all banggood gets a recommendation from me.

Very confusing check-out process. $20 new customer coupon evidently expired. If you apply coupon and then don't place order you can't use coupon again. Most free gifts are sold out or out of stock.

One of the Goods arrived damaged beyond repair, the rest were good and of high quality