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Banggood has a rating of 2 stars from 3,246 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Banggood most frequently mention customer service, tracking number and credit card. Banggood ranks 772nd among Electronics sites.
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The product took longer than expected, it is understandable that due to the pandemic delivery times may be extended, but I think it would be important (for buyers outside of China) to have a record of the affiliated courier companies in the countries of destination, to be able to have a contact with them and be able to review with them the delivery times and timely notices. This will give more peace of mind to buyers abroad to know the company that will deliver their product.
Originally I was concerned about ordering from this website jusy because it seemed a little suspicious. But boy was I wrong. The product I bought was much better than my expectations. If it comes down too it I'll definitely use Banggood again.
Paypal shat itself so if this is a scam I'm definitely not getting my money back...
The payment was instant that's what I loved the most
The payment was instant that's what I loved the most
Questi auricolari Lenovo hanno i comandi touch molto poco reattivi.
Great cost/benefit relation! Sturdy, easy to assemble and install, comes with all necessary tools (except a Philips screwdriver). I do recommend it!
The item performed well although not exactly how I was expecting but that is because I was not careful and placed the wrong order.
The item, it self, performs as announced. Delivery time ok.
I bought a DIGOO security camera (DG-ZXC series) from Banggood. The item arrived well and in time but unfortunatelly not performing according to specifications so I started an interaction with Banggood service. Problems were solved after a while in a satisfactory way. Good serice from Banggood
So far so good but was not easy to see how I get a discount for being a new user so I think I missed out on a $20 discount
So far so good but was not easy to see how I get a discount for being a new user so I think I missed out on a $20 discount
It's not the first time I've used Banggood and will continue to do so. The service is reliable and prices are great. Lead times in some cases are long but it's fine if you're not in great hurry to receive your purchase.
Perfecto. I received the order a lottle late but i dint mind considering covid. I loved the product thabks a million cheers
Very good! A little bit slowly, but i had nö hurry so, it's ok!
Best Phone ever for outdoor! Extra tip: buy though a Glas protection and it's perfect!
Buon sito, ma decisamente migliorabile.
A volte è confusionario.
Comunque seria bella e rapporto qualità prezzo decisamente alto.
Buon sito, ma decisamente migliorabile.
A volte è confusionario.
Buona ma necessita di tempi di consegna piu veloci e maggiore tracciabilità
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
:) hidden duty was added on after initial payment due to Brexit. Post wouldn't release item until extra forty euros was paid
Dear customer,
Thank you for choosing Banggood and we apologize for any inconvenience caused.
About the import tax, we advise you to find out about the local regulations prior to ordering from us. Every country has its own import regulations and restrictions. You can contact or refer to the official website of your local post office or customs agency to estimate the amount of import duties you may have to pay.
In order to avoid customers paying high tariffs, our website provides customers with tariff insurance, you can check more details of Tariff insurance on the following link:
https://www.banggood.com/Search_hl69_at650
We take the security of your personal information very seriously, if you have any further questions, you could contact us at [email protected]
Best regards,
Banggood Team
Tolles Angebot bei Banggood, ich kaufe gern dort ein.
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
Tolles Angebot bei Banggood, ich kaufe gern dort ein.
Grande scelta e buoni prodotti; anche i tempi di consegna, seppure lunghi, sono accettabili
Easy to use, presentation of useful alternatives and options.
Its a happy product as described. Its really good stuff.
Me parecio fácil, es la primera vez que compro en banggood y espero no tener problemas
Dear customer,
Thank you for taking the time to leave your comment.
We will do our best to ensure that the products shipped to our customers are in their best conditions. And deliver it to our customer as soon as possible.
We take the security of your personal information very seriously. If you have any questions, you could contact us at [email protected]
Best regards,
Banggood Team
Me parecio fácil, es la primera vez que compro en banggood y espero no tener problemas
Perfect. To. Everything. And. Very. Helpful. About. My. Transaction
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
Answer: There customer service is horrible.
Answer: Best thing you can do with Banggood is AVOID THEM LIKE THE PLAUGE
Answer: Dear Efren R, all most products are made in China. Banggood is aimed at choosing the best supplier and product for customer from all over the world. Welcome to place an order. Thank you so much!
Answer: I've ordered over 20 items from Banggood and only had problems with two, in both cases their customers services sent me a replacement promptly. I had to send them a picture and short video of the problem. I wasn't asked to return the faulty item. One one occaision I was sent a discount voucher as well to compensate me for the inconvenience. A measure of how good a company is, is how well they deal with problems, so far customer service has been first class. Terry
Answer: Crap! Really poor quality!
Answer: I have to say, I agree with John S. They will ask you to send the item back, after making you send them pics and video etc. but I very much doubt you will get any refund or replacement. They agreed to give me a refund on items that were not delivered but to date, I have not received the refund so I have now given up and I also tell everyone I can not to deal with these crooks. I would imagine that the cost of sending the goods back to China will outweigh the value of the goods. If I were you, I would cut my losses and not buy from them again. You can see from most of the reviews left by others that you will most likely be wasting your time and effort. They don't even bother replying to your emails and when you contact their online chat, they tell you that they haven't received your emails. This has to be the worst company I've ever had the misfortune of dealing with.
Answer: My shipments took 3 months to New Mexico, and they lose tracking ability after a certain point. It took 3 weeks just to get it to the Chinese customs office. All items broke down within weeks, and one caught fire.
Answer: Don't worry Dean, Katherine from Banggood will probably make a comment along the lines of "Sorry for your unhappy experience at Banggood." My experience with them was such a hassle, I don't know what the quality of their products is like though because my orders were still processing weeks later even though they had been paid for. Out of stock they finally told me when in reality it was a discontinued line and they were still advertising them and still taking the payments for them. Untrustworthy and rude was my experience. Good luck with getting any satisfaction from them.
Answer: I find that very dubious, it has never happened to me on any site. Personally, I would look elsewhere. It is not worth the risk.
Answer: Dear rodrigo m, we are very sorry to hear that your parcel didn't arrive. Could you please tell us your order number, so we can have a check?
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Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!