Bambuzo
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Bambuzo Reviews Summary
Bambuzo has a rating of 3 stars from 189 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bambuzo most frequently mention customer service, tracking number and credit card. Bambuzo ranks 703rd among Discount Shopping sites.
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I have ordered with them a few times now and never had a problem... I am surprised with a lot of these reviews...
Okay: so there does not seem to be a way to track my order but I had faith that it would come and didn't need to "chomp at the bit"... four business days later my package came (from Amazon fulfillment), my item worked and I am happy with my successful transaction.
I called my credit card company and explained how BAMBUZO is an INTERNET SCAM and about their so-called customer service, no tracking number, and no delivery of my order. I told them about the emails I received stating in order for me to get a refund, I had to send back the order they (BAMBUZO) never sent. My credit card company credited my account for the amount of the order. Two days later, I received an email from BAMBUZO stating my order had been canceled and my account credited. CALL YOUR CREDIT CARD COMPANY.
Lloyd
Still waiting for my item nearly 4 weeks
Never buy again from this rubbish company
As 2 days from the time i ordered to the time i received the goods. Ordered, got tracking number in 5-6 hours received 2 days later. Wish they had more color selection as the item i bought was only available in black.
Thanx..
I am surprized by these reviews. I only found this site because i was looking for their phone number. I have ordered 5 times and always got a tracking number within 24 hours each time. I have never seen " under review" status. I trust them and will continue to order from bambuzo.
I bought 2 items and after 3 weeks they dont answer the calls don't answer my mails and there it's no response from this guys don't buy here don't loss your money
4 weeks ago I bought NEW SmartThing hub from http://www.bambuzo.com/uk/smartthings-hub.html ( its only one shop what doing shipping to UK, Scotland). After 4 weeks I finally receive the HUB but SmartThings app shows me an error: "This hub was previously used and cannot be activated".
Seems like business model of that dodgy shop (bambuzo.com) is buying second hand items and selling like new.
I ordered my items almost 6 weeks ago and have sent two emails to ask where my items are and they are still 'sent for shipping' it says in my account status. There has been no other tracking info given or any info as to when they will actually be shipped.
Very unhappy.
Will wait one more week and then start the process to get a refund!
I ordered a world globe several weeks ago. Advertised as shipping by next day. Over two weeks later, my order status still showing as "under review." Have tried contacting customer service vial email. While a response is pretty prompt, it is not written in correct English, and repeatedly promises a quick response to my query. Still haven't found out when my order will ship. Called and spoke to customer service yesterday, and the representative could not answer my questions and told me someone would have to call me back in order for me to cancel the order. Needless to say, no one has called me back! I have never had an issue like this with any company before. I would not recommend this site to anyone.
Please do not order from them... worst experience online ever... I wonder if they exist and believe the good reviews are written by themselves... PLEASE STAY AWAY
I placed an order and here I sit 6 days later and not only has my item not shipped but it is still "under review" and the customer service representative can't even tell me what that means Or when the item will be shipped! If I were you I would buy anywhere else unless your willing to wait quite a while to get what you pay for.
I called and they delivered my product. Excellent customer service. Very pleased, would buy from Bambuzo again.
I have placed an order a month ago and I'm still waiting on an update of my purchase. I received a sent to shipping email three days after my purchase but I never received a tracking number. I have called customer service and only get a full mailbox. I have emailed *******@bambuzo.com and was told my shipment would arrive last Saturday... A week later, I'm still waiting. Be careful using you credit card with this site. Bambuzo is extremely suspect.
I'm surprised by some of these reviews so I would like to give my 2 cents. I ordered an item from Bambuzo and it arrived fast and without issues. I ordered a second item which I was expecting to arrive in the same speed as the first but on the 3rd day waiting I called customer service to ask whats up. I spoke with Monica (she's awesome!) and she was very informative and helpful and let me know that I should be getting tracking number later that day (which I did). I did get my item two days later in perfect condition.
Seems like a hit and miss with this website looking at other reviews but given my experience I would definitely recommend the site to others and I will be using it again.
This company needs to get it's act together. It sent me an email stating that this order was processed. They haven't charged my credit card yet and they haven't sent me tracking information either. No emails or messages answered. I wish they would go ahead and process my order so I can reverse the charges. Worst company I have dealt with.
Isaac Bautista, Pure Muscle, Inc.
No shipment of product... no response to my inquiry's... no service department... but, they have my credit card number in their hands - that's frightening.
Ordered headphones and got great customer service from Bambuzo's helpline when i needed some more specs. Just got them in and am super happy with my purchase!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members