Bambuzo
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Bambuzo Reviews Summary
Bambuzo has a rating of 3 stars from 189 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bambuzo most frequently mention customer service, tracking number and credit card. Bambuzo ranks 703rd among Discount Shopping sites.
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I have not received my product ordered or even a shipping schedule after 3 weeks and customer service only states they will escalate my request for information. I asked for a FULL refund but after 4 days no reply, no refund, no nothing. I will now involve my credit card company to file dispute.
I have had the same problem as Vasek F. I ordered an item form them, paid up front (including shipping to UK), never got a tracking number, and when I asked about it, I got non-informative answers, or nothing at all! I am now trying to get a refund through Paypal. This company would be a joke if this was a funny situation, but it's not! I would recommend no-one to ever use them!
I have been trying to find two items that are discotinued, they had them and now I have them. Kudos..
MY ORDER HAS NOT ARRIVED!
12 DAYS SINCE I PLACED AN ORDER AND NOT EVEN A TRACKING NUMBER.
CUSTOMER SUPPORT IS A JOKE - ASKED THEM ABOUT MY ITEM STATUS AND THEY TOLD ME THAT THEY DON'T KNOW. MY TICKET WAS THEN CLOSED.
NO HELP, NO FOLLOW UP AFTER CUSTOMER COMPLAINED AND I BET I WILL HAVE HARD TIME TO GET MY REFUND TOO.
I SERIOUSLY THINK IT IS BETTER TO PAY MORE FOR GOODS THAT ACTUALLY TURN UP.
NEVER AGAIN!
I ordered three things and only 1 I wanted to keep. I opened a RMA with my account and they approved it the same day and refunded me 4 days later. Easy peezy..
Called a few times to change my order and they were always available and happy to help. Will recommend to my friends.
I was told about this place from a traveller. I lost some equipment and needed to get it replaced. It arrived overseas in 5 days. Shipping $6.78 usd. CHEAP and FAST.
The whole experience with this brand was absolutely awful. Ordered two items, only one was delivered, nobody knew where the second one was. Customer service is dreadful. All via email, not helpful. They will take your money and you will never get what you ordered. Beware@
I ordered a product from Bambuzo on May 26th 2015 and here it is July 1st 2015 and still don't have what I ordered. I have emailed customer service 3 times now and cant even get more that an automated reply back. "NO WAY" would I order anything from them again and for sure wouldn't recommend them. Kinda fishy to me that they don't even have a phone number posted to contact them.
Tried to order 2 items from Bambuzo. Got a confirmation that they had received and were processing my order then after a week I went back and checked the status of my order and it was cancelled and no reason, no communication to me as to why. Called customer service 2 times and kept telling me they would investigate the reason as they could not tell me on the phone, and they would call me back. After second call and no return call, I called it quits with this company. Waist of my time, and they lost a potential customer. Going back to Amazon where customer service counts.!
Great service. It showed up in 5 days and love it. Would buy from bambuzo again.
I am in the middle of nowhere and needed a few parts for my camera. I order through the website and it arrive in 6 days to my door. Very, VERY Happy
I ordered the wrong item. It was shipped the same day (which is great thank you) but the reason for this excellent review is for the return process.
I called and talked to their customer service rep, he helped me open a RMA and they sent me the return label. (PREPAID) UPS picked up the product the next day from my house and they refunded me the same day.
Don; t see how this could have been better.
You guys have wont my business and i will tell everyone I know about your website.
THANK YOU AAAAAA+++++++
Absolutely wonderful transaction. Would highly recommend.
Bought speakers for traveling, fast shipping to Asia.
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4.1 million items for sell worldwide!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members