BambuzoReviews 189

Like all the other customers, I ordered an item, got an email saying they would email me when it shipped. I emailed them 10 days later, got no response. I just went on their website and checked my order... CANCELLED! This was my big gift to my mother and now I have nothing. I'm so upset. I paid through Paypal thankfully so I won't get swindled but now I'm completely helpless without my mom's very special gift right before Christmas. CUSTOMERS BEWARE. If I could give ZERO stars I would.

We actually did receive the product, however when I tried to return it they absolutely refused to give me any service. I only got one response out of my 7 emails and it was a request to PROVE that I received the item. UGH. Also, I work for the manufacture of several of the products this website is trying to sell and they are WAY overpriced and several of the items are no longer even produced. I would absolutely NOT recommend purchasing at this website.

I ordered because they said they had the merchandise I wanted. But they really didn't and would not say so even when asked directly. No order confirmation, no shipping date, no tracking number, no response to 5 emails and 2 phone calls. Still have no merchandise a month later and they still have my $427. Am pursuing them through Paypal which finally got a response - now they propose to keep part of my payment. Avoid these scammers.

Very helpful, thank you. Ordered a toy for my daughter, I wasn't sure which version of the toy it was, gave them a call and they were helpful.

Like other reviewers here, I ordered a Christmas gift for my daughter. Got an immediate email with my shipping status listed as 'shipping' and a note telling me that I would be notified when it ships. After waiting well over a week, I logged back into the Web site to check on my order. It was marked as cancelled. Bambuzo didn't even have the common courtesy to notify me that they had cancelled my order. Buyer beware. I would steer clear of this seller. Bambuzo is simply not reliable!

I like many others should have done my research first before ordering from this place. My daughter wanted a discontinued hard to find toy (with help from Santa) and this site had it. The price was a little higher, but not gouged like on ebay and amazon. I had never heard of this site, but it has popped up several times and looked legit so I decided to take a chance. I placed my order on December 1, plenty of time for shipping and small hiccups. I have been waiting and waiting and have not received any updates or shipping info. They say they ship in 24 hours, I think 9 days is more than generous to wait. I finally decided to contact customer service to cancel the item since I have discovered all of the horrible reviews. When I pulled up my order to get all the needed info, it showed cancelled. Thankfully I used PayPal and from other reviews will be smooth to dispute.
Beware! I to believe ANY and ALL positive reviews are fake. Lesson learned.

It is a great site, has everything. Sends nothing, and no response to emails. I ordered a baby changing table and never got any info regarding the order, just that money was sent. Fortunately I paid with Paypal and since the item was not sent, they did not pay.
I tried this twice thinking perhaps I had done something wrong. Finally sent them another email canceling second order.
Will order from a trusted site and forget the wasted time with these losers.

My son loves his new case and it was very much needed.

Do not order under any circumstances it's a fraud website! I ordered a projector screen to the UK for £389. Item never arrived and it's now been 3 months dispite the money coming out of the account. There seems to be two automated email responses from 'halle' (it isn't lost on me that Halle is the corrupted computer system from the film '2001: A space Odessy'). One email gives you a ticket and the 2nd email apologises and says it's being 'escalated to management'. If you email a 3rd time it creates you a new ticket and you're back at square one.

I've now contacted the police fraud unit but please do not order anything from Bambuzo!

I got the wrong model of an item, (partially my fault) and bambuzo sent me a label for free shipping and the refund was in 2 days. Love their efficiency.