On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Bamboo Insurance Reviews Summary
Bamboo Insurance has generally cultivated a positive reputation for its knowledgeable and supportive agents who provide clear communication and personalized service, particularly during stressful situations like claims processing. Customers frequently express appreciation for the professionalism and responsiveness of their representatives, which enhances overall satisfaction. However, some reviews highlight significant concerns regarding service delays and difficulties in communication, particularly when urgent assistance is needed. These inconsistencies suggest a need for improved internal communication and responsiveness to ensure that all clients receive timely support. Overall, while customer experiences vary, the company shows promise in its service approach.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Criseida DÃaz was the absolute best insurance agent to date. I searched over a dozen companies, and her knowledge, people's skills, professionalism, and positive attitude was top notch. She hit it out of the park.
Thank you Criseida!
I am really impressed with how easy, quick and affordable it was to obtain this home insurance.
I had the best agent, thank you,
Hi, Gloria! Wow, this is amazing! You taking the time to share this positive experience with Bamboo Insurance and your Bamboo Advocate, Criseida, means the world to us. Thank you!
Cheers,
Bamboo Insurance
Crystal is very professional in dealing with me. I commend her for her outstanding vustomer service.
Hi, Arnold! Sounds like an incredible experience - and we're thrilled you chose to have it with Crystal and Bamboo Insurance Agency! We're super grateful you took the time to share this with us.
Cheers,
Bamboo Insurance
Griseida was very professional and very caring. She took the time to make sure that I was happy and that my application went through. She was extremely helpful and understanding.
Hi, Sonia! We're truly happy to hear that your experience with Criseida and Bamboo Insurance Agency was as awesome as we strive to make it. Thank you for taking the time to share about it!
Cheers,
Bamboo Insurance
My initial contact went very well,with quick response. A few follow up contacts were slow to be responded to, waiting for return calls.
Hi, Daniel! Thank you for providing your honest feedback. Since you mentioned you’re waiting for return calls, we’ve sent this directly to your Bamboo Advocate to reach out to you immediately to address any outstanding inquiries. Please expect that call from them today!
Best,
Bamboo Insurance
Very friendly and professional everything went smoothly, Todd listened to my concerns and did great job.
Hi, Kal! We're celebrating your incredible experience with Todd right alongside you. Thank you for taking time to share about this!
Cheers,
Bamboo Insurance
Initially we had never heard of Bamboo Insurance and our usual carrier doesn't write policies in the area we moved to. Our normal insurer is partnered with Bamboo and we're glad they are! Pricing was very reasonable considering the area and natural dangers. They were very responsive and worked flawlessly with our escrow company. Couldn't be happier!
Hi, Ryan! We love to hear this! You deserve an amazing experience, and we're glad we were able to deliver. Thanks for sharing!
Best,
Bamboo Insurance
From the business
We're a growth-oriented insurance organization on a mission to deliver an easy and innovative insurance experience with an unwavering focus on customer advocacy. We're using data and technology to simplify the insurance process, while enhancing transparency for our partners and policyholders.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account
Hi, Sig! This is exactly what we love to hear! We're grateful you chose us, and that your experience with Criseida was exactly what you deserve. Thanks for sharing this!
Best,
Bamboo Insurance