Bag Borrow or Steal

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Bag Borrow or Steal

4.6

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From the business

Designer Handbags, Designer Purses, fine Jewelry buy today or rent for a month Michael Kors, Chanel, Louis Vuitton, Gucci, Kate Spade, Tory Burch


bagborroworsteal.com
Middleton, Wisconsin, United States
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Bag Borrow or Steal Reviews Summary

The company generally enjoys a positive reputation, with many customers praising the quality of products and the ease of the purchasing process. Timely delivery and the condition of items upon arrival are frequently highlighted as strengths, contributing to overall customer satisfaction. However, some negative feedback points to issues with order cancellations, lack of communication regarding these cancellations, and perceived discrimination in customer service. While the majority of experiences are favorable, the company could enhance its customer service by improving communication and addressing concerns related to order fulfillment and support.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

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2,222 reviews

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Texas
1 review
0 helpful votes
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Shipping sucks
November 27, 2023

I ordered two day shipping. Paying an extra 24.99. And it came 5 days later ….missed my entire trip AND I'm so confused on how to return it. No return label was give.

Date of experience: November 19, 2023
California
1 review
0 helpful votes
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Impressed
November 17, 2023

Super impressed! It came quick, perfect condition.

Date of experience: November 17, 2023
Illinois
1 review
0 helpful votes
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Perfect
November 16, 2023

Wanted to see how well I'd like this bag if I purchased it! Arrived on time. Great condition and I loved the little bag inside the purse. I only wore it once and boxed it back up. But I definitely recommend this to my friends

Date of experience: November 15, 2023
Alaska
1 review
0 helpful votes
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Great Product Just As Shown
November 12, 2023

Purchase my Belt, received my belt, and have no problem.

Date of experience: November 12, 2023
Maine
1 review
0 helpful votes
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Love it!
November 9, 2023

It's perfect! Exactly as described. Excellent condition, can't wait to show it off!

Date of experience: November 9, 2023
Colorado
1 review
0 helpful votes
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Great opportunity to try bag
November 6, 2023

I was going to purchase Valentino bag but decided to try-out for a month. Still deciding!

Date of experience: November 6, 2023
Texas
1 review
0 helpful votes
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Love the purse
November 6, 2023

This is my second bag and I like how fast it got here.

Date of experience: November 6, 2023
California
1 review
0 helpful votes
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Love my YSL bag!
November 3, 2023

The customer service is outstanding. My bag arrived promptly and in perfect condition. I will definitely order again in the future!

Date of experience: November 3, 2023
Florida
1 review
1 helpful vote
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Worn out condition
November 3, 2023

For the price of the rental, I would expect this bag to be in better condition. You can tell it has been refurbished many times. The inside was dirty, and the corners were worn out with scuffs and jean transfer. The hardware is faded too..

Date of experience: October 27, 2023
New York
2 reviews
0 helpful votes
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Bottega Venetta Bag
October 27, 2023

It was easy and fast. Unfortunately, the bag was much too small for any practical use. I couldn't fit a cell phone in it, I sent it back.

Date of experience: October 26, 2023
Indiana
1 review
0 helpful votes
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Good product
October 26, 2023

Love the shoes and they are in good condition.
I would recommend this website to anyone

Date of experience: October 26, 2023
Florida
1 review
0 helpful votes
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Completely obsessed with my bag!
October 23, 2023

This bag looks exactly as if I just had purchased it from Neiman Marcus. I'm very pleased with the service and the speed in which I received my purchase.

Date of experience: October 23, 2023
South Carolina
1 review
0 helpful votes
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Amazing YSL
October 22, 2023

Fabulous opportunities
And impeccable quality and presentation
I loved the pouch that came with it for make up and pens. Such a great idea!

Date of experience: October 22, 2023
Arizona
1 review
0 helpful votes
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Cute
October 19, 2023

Once again Everything perfect, but I would like the option of picking up the package at a mail office because sometimes im not a my home

Date of experience: October 19, 2023
New York
1 review
0 helpful votes
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Scratch
October 26, 2023

Bag came with a scratch on the front side of the purse.

Date of experience: October 19, 2023
California
1 review
0 helpful votes
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Overall good
October 16, 2023

Overall, purchase and delivery great. Bag quality is good but there is a smell and I was hopeful there wouldn't be a smell.

Date of experience: October 16, 2023
Rhode Island
1 review
0 helpful votes
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Perfect!
October 15, 2023
Updated review

Fantastic bag and great shipping! Always so thorough with the customer service

Date of experience: October 15, 2023

Gucci Bag
July 16, 2023
Previous review

Came earlier than expected and is stunning! The customer service team is also really great to work with.

Date of experience: July 15, 2023
North Carolina
1 review
0 helpful votes
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Quality items
October 12, 2023
Updated review

Ordering is simple and items that I have borrowed/purchased have been in great condition and the items arrive quickly.

Date of experience: October 12, 2023

Very happy with my purchases
August 7, 2022
Previous review

Very happy with my purchases

Date of experience: August 7, 2022
Texas
1 review
0 helpful votes
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As expected
October 12, 2023
Updated review

I shop frequently at the site. I've been very satisfied with my purchases

Date of experience: October 12, 2023

Enjoy searching for bargains
April 19, 2022
Previous review

Enjoy searching for bargains

Date of experience: April 19, 2022
Delaware
1 review
0 helpful votes
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Sent my Marc Jacobs bag in "was just trying them for the first time" sent it in the Marc Jacobs box to be sold. The box I got with the bag when I brought the it…and they sent it back with a story about how they serial numbers where unidentified and then sent it back in the dust bag…when I emailed them about the issue they denied receiving it in a box and sent pictures of how they sent it out saying that's how they received it, when I emailed them pictures of how I sent it.with the box, and they stopped responding. They basically took my box and just sent the bag back! Never again they're thieves

Date of experience: October 11, 2023