Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Designer Handbags, Designer Purses, fine Jewelry buy today or rent for a month Michael Kors, Chanel, Louis Vuitton, Gucci, Kate Spade, Tory Burch
The company generally enjoys a positive reputation, with many customers praising the quality of products and the ease of the purchasing process. Timely delivery and the condition of items upon arrival are frequently highlighted as strengths, contributing to overall customer satisfaction. However, some negative feedback points to issues with order cancellations, lack of communication regarding these cancellations, and perceived discrimination in customer service. While the majority of experiences are favorable, the company could enhance its customer service by improving communication and addressing concerns related to order fulfillment and support.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Quick and efficient! It's my first month but I'm looking forward to using the service regularly.
100% satisfied with my experience and items purchased. This product has always been top-notch quality.
I have purchased many handbags from BBOS, and am always happy with the pricing, quality and shipping.
Staff here are quite professional and will answer any questions you may have. All of my orders were complete.
I've been looking at the LV Artsy bag for ab a year now. As of January this year all the bag went up by $1k. I still wanted it but not at the new prices. I was happy to see the same bag with a limited time promotion to save even more money on the BBoS site. I've received it and looks as good as new. Very well taken care of and the price was perfect. I've purchased from BBoS before and I will shop again when I'm in the market for more designer goods.
Always efficient and great selection. I only rent bags from you because I have confidence in what I receive. Thank you
Super smooth transaction and item was better than expected!
Very quick and easy. Looking forward to pairing my YSL with my outfits at an upcoming conference
I've ordered 2 bags this month. Both are absolutely beautiful, shipped very quickly, and were exactly as described/pictured.
Easy. Only hard part was having to be home for the shipment to be signed for
Love my new LV belt bracelets & LV sunglasses. I have gotten amazing compliments! I have worn the LV belt bracelets with dressy & casual clothes. They have paired well with both. I love that you can adjust the fit just like a real belt, so cute! My LV glasses are total glam style and very chic!
I am a first time buyer from bbos. I had research and price shopped on all the used luxery good sites. After a couple weeks of research I decided to take the plunge with bbos. I am so happy I did. The bag and wallet I purchased was beautiful. It was much better condition in which they had rated which was a great and welcomed surprise. The shipping process was seamless and arrived ahead of schedule. I highly recommend this company. I will be shopping here again, VERY SOON!
The merchandise is always as described and customer support is always helpful.
The site is terrific and I am super happy that I borrowed this bag, and didn't purchase before trying. It is not really the bag for me but I will use it sparingly during my rental period.
A credit check is needed which is not mentioned. Extremely sassy and rude customer service. Still waiting for my return.
I received my bag in a timely fashion. The inside of bag was pristine but the outside of bag under leather had a lot of debris like crumbs.
I finally got the LV bag I always wanted. Came in perfect condition and I love it!
Answer: If you send an email to [email protected] one of the team members will work to assist you with your issue.

