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BÆRSkin Hoodie

2.4

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BÆRSkin Hoodie Reviews Summary

BÆRSkin Hoodie has a rating of 2.4 stars from 1,497 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.

service
386
value
130
shipping
156
returns
95
quality
121
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Texas
1 review
0 helpful votes
Follow Kyle E.
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Fits a tall person fairly well
February 3, 2024

I am 6'5"
220 lbs
Bought an xl. It fits very well on my tall frame. The arms could be a little longer to be perfect for me, but is not a deal breaker.

Date of experience: February 2, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hello Kyle,

Thank you very much for this feedback!

We are very happy to hear that you are enjoying your new hoodie in terms of the good fit. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.

We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.

The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.

Be sure that I will forward your observation about the tracking system to the responsible team in order to consider its improvement in the future. Our goal is for customers to be informed about the status of their order at all times, and that's why we put a lot of effort into improving this service.

Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.

Thank you for shopping with us! We hope to see you soon in our online store again.

All the best,

Stephanie

Canada
2 reviews
0 helpful votes
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Great Products
February 3, 2024

We had a little trouble getting the products delivered, I guess to the volume of orders but once they arrived, I was very pleased with all merchandise!

Date of experience: February 2, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Garry,

Thank you so much for sharing your thoughts with us!

We're thrilled to hear that you love the quality of your new hoodie. Our goal was to design a model that would be versatile, resistant to different weather situations, and at the same time elegant. Every pocket has been carefully designed to provide enough space to store essentials during various activities.

We produce it from high-quality materials in order to satisfy all the needs of our customers in the best possible way. Our goal is for our product to be durable and to provide many years of enjoyment to everyone who wears it.

When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.

Thank you for choosing our brand! We hope to see you soon in our online store again.

All the best,

Stephanie

Washington
1 review
0 helpful votes
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Like a more Rugged Scotty Vest!
February 2, 2024

I love pockets, they are our friends. This jacket not only has plenty, it is warm and cozy as well. I have been pleasantly surprised and now know that it was not just HYPE.

Date of experience: February 2, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Broderick,

Thank you very much for sharing your impression with us!

We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.

That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.

Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!

Thank you for shopping with us. We hope to see you soon in our online store again.

All the best,

Stephanie

Hawaii
1 review
1 helpful vote
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2 months and still waiting
February 9, 2024

I ordered my items on 12/7/23. And my order was to be shipping to Hawaii had I not reached out to find out where my order was I never would have known you don't ship to Hawaii. As of today 2/2/24 I still haven't received my 3 items I ordered. Iris the person I have spoke with told me I needed a mainland area address. So I have provided one on 1/8/24 and still waiting. I reached out again on 1/25/24 and now your having logistics issues with shipping.

Date of experience: February 2, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Adam,

Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us.

I checked your case in the system and found that your order was already delivered and our agent wrote you about that. Please check your email inbox and continue communicating with them for any additional details.

For all other questions, feel free to write to me at [email protected] and I will be happy to help.

All the best,

Stephanie

GB
1 review
0 helpful votes
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Customer service
February 2, 2024

Excellent customer service received when the items I ordered were the wrong size

Date of experience: February 2, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Cheryl,

Thank you so much for taking a few moments to share your experience with us!

We are very happy to hear that you and your family are enjoying the quality of your new Baerskin Tactical Hoodies. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.

In the production of the hoodie we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.

It is very important to us that you had good communication with our customer support team and that everything related to the exchange was resolved in your favor.

Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.

Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.

Thank you for shopping with us! We hope to see you soon in our online store again.

All the best,

Stephanie

Texas
1 review
0 helpful votes
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Coming apart
February 9, 2024

1 of 4 I purchased has been a bad one. It has come apart after minimal wear

Date of experience: February 2, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Marie,

Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us.

We are sorry to hear about your hoodie. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product within the period stated on our website and we always try to provide a satisfactory solution.

We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance.

If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help.

All the best,

Stephanie

GB
1 review
0 helpful votes
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Amazing Hoodie
February 2, 2024
Updated review

Ordered on line, by my dad, it arrived for Christmas. This being our second order, the service is amazing, it is well packed and delivered in a short timeframe.

Date of experience: February 2, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi there,

Thank you for sharing your thoughts with us!

We are glad you had an overall positive experience shopping with us. We strived to make our offer varied and easy to choose from on the website, and we also prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.

We are very happy to hear that you are enjoying the quality of your new hoodie because it is another confirmation that the effort has paid off and that our product meets the high standards of our customers.

Thank you for choosing our brand. We hope to see you soon in our online store again.

All the best,

Stephanie


Best hoodie ever
December 1, 2023
Previous review

It is currently +1 degrees centigrade. I am wearing a t-shirt and hoodie. Still warm.
My daughter has one, i see it so much it could be a tattoo. Have to force her out of it so we can wash it. She now wants a 3.0.
Great product for all ages.

Date of experience: December 1, 2023
Mississippi
1 review
0 helpful votes
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Great product
February 2, 2024

Quality product/ the fit is right on and my husband loves the pockets.

Date of experience: February 2, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hello Susan,

Thank you very much for this feedback!

We are very happy to hear that you and your husband are enjoying your new hoodies in terms of the good fit and practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.

We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.

The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.

Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.

Thank you for shopping with us! We hope to see you soon in our online store again.

All the best,

Stephanie

Missouri
1 review
0 helpful votes
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Best Hoodie
February 2, 2024

This is the second one I bought for my husband and he loves it.

Date of experience: February 2, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hello Christy,

Thank you so much for taking a few moments to share your experience with us!

We are delighted to hear that you are enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.

It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.

The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.

Your satisfaction tells us that we are on the right track and that we should continue doing business in the same way.

Thanks for shopping with us. We hope to see you again soon in our online store.

All the best,

Stephanie

Spain
1 review
0 helpful votes
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I commanded 3 clothes and I needed an exchange for all of them due to not fitting well. They did exactly what the policy says, with no effort on my part, and the new clothes now fit perfectly and are as warm as advertised.

Date of experience: February 2, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Mireia,

Thank you so much for sharing your experience with us!

It is very important to us that you had good communication with our customer support team and that everything related to the exchange was easily resolved in your favor.

Our goal is to respond as soon as possible because we prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.

Thank you for choosing our brand! We hope to see you soon in our online store again.

All the best,

Stephanie

California
1 review
0 helpful votes
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Favorite hoodie/jacket I've ever had
February 2, 2024
Updated review

Purchased 2 hoodies a 2.0 for me &3.0 for son. We really enjoy them. I want 3.0. Like them a as little better.

Date of experience: February 2, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Kenneth,

Thank you so much for sharing your impression with us!

We are very happy to hear that your son is enjoying the improvements in the latest 3.0 version of the Bærskin Tactical Hoodie.

This version has 6 internal pockets (3 zip pockets & 3 drop pockets), round toggles, arm zips moved to upper sleeves for ease of movement, and rubber tab adjustable cuffs.

It's made from anti-pill fleece which will not incur pilling. This refers to the little bubbles that you may have seen around areas where the fleece frequently rubs against the body. The anti-pill is of a better quality and ensures longer lasting.

We are sorry to hear that you waited for your hoodie longer than expected. When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.

Your confirmation gives us a sign that we are on the right track and that we should carry on as before.

Thank you for choosing our brand! We hope to see you soon in our online store again.

All the best,

Stephanie


Favorite hoodie ever!
January 4, 2024
Previous review

I'll not buy another sweater or hoodie but bearskin! Look forward to getting more bearskin products.

Date of experience: January 4, 2024
Illinois
2 reviews
0 helpful votes
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Very happy over all
February 2, 2024

Very please with the whole transaction but it did take awhile to receive my order there fore I won't give a five star but it does warrent a 4 star would recommend

Date of experience: February 1, 2024
Texas
1 review
0 helpful votes
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Best hoodie ever!
February 2, 2024

Pockets aplenty! Fits great and keeps you warm, what more could you ask for?

Date of experience: February 1, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Karl,

Thank you very much for sharing your impression with us!

We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.

That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.

Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!

Thank you for shopping with us. We hope to see you soon in our online store again.

All the best,

Stephanie

Texas
1 review
0 helpful votes
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Just no great
February 9, 2024

Just isn't up to the hype that yall made it seem in the ads. I got them at a discount but the regular price is horrific and insulting for what we get.

Date of experience: February 1, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hello John,

Thank you for taking the time to share your impression with us!

I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of quality. We strived in production to make this product high quality and for this purpose, we used the best materials and the latest quality sewing techniques. We are sorry to hear that you didn't find the quality of the mentioned features the same way.

We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help

Thank you for your understanding!

All the best,

Stephanie

Australia
1 review
0 helpful votes
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Happy as
February 2, 2024

Keep you warm very durable. The only problem I had was the zip on the back pocket broke

Date of experience: February 1, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi James,

Thank you for your feedback!

We are sorry to hear about your zipper on the back pocket. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product within the period stated on our website and we always try to provide a satisfactory solution.

We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance.

If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help.

All the best,

Stephanie

Washington
2 reviews
0 helpful votes
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They All Love Them!
February 2, 2024

I have bought a hoodie and a vest for my husband and a 3.0 hoodie for my son and daughter-in-law. Bought my husband's several years ago and he loves it so much that I got him a vest for when it is not too cold. He loves the pockets, the comfort and the fit.
We just bought one each for our son and DIL. They love them. Our son wears his constantly! They keep them wa4m in their drafty apartment. Perfect for cool weather camping!

Date of experience: February 1, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Lesley,

Thank you so much for taking a few moments to share your experience with us!

We are very happy to hear that you and your family are enjoying the comfort of your new hoodies. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.

In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.

Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.

Thank you for shopping with us! We hope to see you soon in our online store again.

All the best,

Stephanie

California
1 review
0 helpful votes
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Need quality control
February 9, 2024

After owning the hoodie, I noticed the side pockets are not evenly sewn about an inch difference in height. I don't know if this was a workmanship issue or by design. I had another order in the way so I waited to compare the two. When it finally arrived, the pockets are sewn about even. I contacted customer support and they notified me that the first order is passed the return date and can't do anything about it. So, this is the last time I'm ordering BAERskin... and I have a lot of their stuff. Found si.ilar hoodie from TEMU and it's a 1/4 of the price and has better pull tabs.

Date of experience: February 1, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Dion,

Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us.

We are sorry to hear about the sewn on the pocket. Let me remind you that all our products are subject to warranty, and I am sorry if there was a misunderstanding.

Kindly contact me for additional assistance at [email protected] and I will contact you as soon as possible.

Thank you for your understanding!

All the best,

Stephanie

Colorado
1 review
0 helpful votes
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Best hoodie ever
February 2, 2024

This hoodie is the ultimate jacket for those ladies who don't carry a purse. It arrived super fast. And it's so warm.

Date of experience: February 1, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Tanya,

Thank you very much for sharing your impression with us!

We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.

That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.

Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!

Thank you for shopping with us. We hope to see you soon in our online store again.

All the best,

Stephanie

California
1 review
0 helpful votes
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Exceptional fabric! Love the color. Love that it's wind proof!

Date of experience: February 1, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Yvonne,

Thank you very much for taking a few moments to share your impressions with us!

We are happy to hear that you enjoy the windproof feature of your Baerskin Tactical Hoodie. It has adjustable hood toggles that allow the wearer to draw the hood closer to the face to prevent cold or wind from gushing through. Also, it has an extended storm flap all the way down the length of the front of the jacket, for extra protection from the cold.

Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.

Thank you for shopping with us. We hope to see you soon in our online store again.

All the best,

Stephanie

New York
1 review
0 helpful votes
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Delivery
February 9, 2024
Updated review

I sent this to my son and you have still not advised me as to if it was delivered.

Date of experience: February 1, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Paul,

Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us.

I checked your case in the system and found that your order was already delivered and our agent wrote you about that. Please check your email inbox and continue communicating with them for any additional details.

For all other questions, feel free to write to me at [email protected] and I will be happy to help.

All the best,

Stephanie


Shipping
January 8, 2024
Previous review

Your product is fabulous. I ordered it the first week of December. I did not get it in time for Christmas.

Date of experience: January 1, 2024