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BÆRSkin Hoodie

2.4

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BÆRSkin Hoodie Reviews Summary

BÆRSkin Hoodie has a rating of 2.4 stars from 1,497 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.

service
386
value
130
shipping
156
returns
95
quality
121
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New Jersey
1 review
0 helpful votes
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Bearskin Hoodie review
February 8, 2024

The hoodie is definitely very comfortable and warm. The fabric is very soft. Love all the pockets. There is one problem that I have, I find the zipper mechanism is not very easy to work with. It takes several tries. Considering the price, it should be of better quality and should work more smoothly.

Date of experience: February 1, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hello Rana,

Thank you for taking the time to share your impression with us!

I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the design of the zipper. We strived to use the highest quality material in production so that the zipping mechanism would function flawlessly. We're sorry to hear you didn't find it the same way.

Rest assured that I will forward your observation to our design team so that in the future they can reconsider its manufacture and find the best possible design for it.

We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help

Thank you for your understanding!

All the best,

Stephanie

Texas
1 review
0 helpful votes
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Baerskin
February 1, 2024

This is my second Bearskin and it is just as awesome as my first one the upgrades/improvements to this one are great, I will be buying a third soon as I would like together another color, i have a tan and now grey.

Date of experience: February 1, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Angelo,

Thank you so much for taking a few moments to share your experience with us!

We are very happy to hear that you are enjoying the comfort of your new hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.

In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.

The fact you are thinking about purchasing your third hoodie tells us that you gained trust in our brand and for us, there is no better motivation to keep on doing our business in the same manner.

Thank you for shopping with us! We hope to see you soon in our online store again.

All the best,

Stephanie

Tennessee
2 reviews
0 helpful votes
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Do not need all those heavy jackets
February 1, 2024

Over the years I have accumulated a lot of jackets, to layer according to the weather. Not anymore! My old jackets are stored now.

I can go outside and indoors and not sweat my butt off.

Date of experience: February 1, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Neil,

Thank you so much for taking a few moments to share your experience with us!

We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.

In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.

Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.

Thank you for shopping with us. We hope to see you soon in our online store again.

All the best,

Stephanie

Canada
1 review
0 helpful votes
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Great experience!
February 1, 2024
Updated review

I was very pleased w method of ordering, delivery of my order, happiness with the hoodies I ordered both times & will order again should the need arise!

Date of experience: February 1, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Lynn,

Thank you for sharing your thoughts with us!

We are glad you had an overall positive experience shopping with us. We strived to make our offer varied and easy to choose from on the website, and we also prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.

We are very happy to hear that you are enjoying the quality of your new hoodie because it is another confirmation that the effort has paid off and that our product meets the high standards of our customers.

Thank you for choosing our brand. We hope to see you soon in our online store again.

All the best,

Stephanie


Great service & great products!
January 17, 2024
Previous review

Wonderful products; nothing like them anywhere else! Service was excellent; we couldn't ask for anything better. I will order from them again next winter. I have already ordered twice in the past two months. Don't hesitate.

Date of experience: January 16, 2024

First time buyer & I'm very impressed!
December 29, 2023
Previous review

Just received my Hubby's new Baerskin Hoddie and "we" love it. Looks great; has tons of zippered pockets both inside and out; feels great and looks perfect. Gonna buy one for my son for his birthday.

Date of experience: December 29, 2023
New Hampshire
1 review
0 helpful votes
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Great Hoodie
February 1, 2024

This is such a great hoodie that I ordered a second one. That way when I wash the first one; I can wear the second one. I'm a forklift driver. I go in an out of cold trucks all night long and this hoodie keeps me warm but it's not bulky.

Date of experience: February 1, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Mike,

Thank you so much for taking a few moments to share your experience with us!

We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.

In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.

Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.

Thank you for shopping with us. We hope to see you soon in our online store again.

All the best,

Stephanie

Maine
1 review
0 helpful votes
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My favorite jacket of all time.
February 1, 2024

Easy to shop and purchase. Quick delivery. Item as advertised.

Date of experience: February 1, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi David,

Thank you so much for sharing your experience with us!

We are glad that you found our ads and the offer from the website credible based on the quality of the product you received. We've worked hard to make our selection various, but also simple, so customers can easily choose the right color, size, and model for them.

Your satisfaction tells us that we have once again managed to reach the high standards of our customers, and for us, there is no better motivation to continue our business in the same manner.

Thank you for choosing our brand! We hope to see you soon in our online store again.

All the best,

Stephanie

Oklahoma
1 review
0 helpful votes
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Awesome Hoodie
February 1, 2024

As Tony the Tiger would say It's GREAT. I'm still finding pockets on this hoodie & it is warm and comfortable.

Date of experience: February 1, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Mike,

Thank you very much for sharing your impression with us!

We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.

That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.

Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!

Thank you for shopping with us. We hope to see you soon in our online store again.

All the best,

Stephanie

Canada
1 review
0 helpful votes
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Best hoodies ever….
February 1, 2024

I live in a place where winter temps can easily reach -50 C or colder, this hoodie walks the walk. Extremely warm, comfortable and copious pockets, this jacket is a hit by me. I love it!

Date of experience: February 1, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Les,

Thank you so much for taking a few moments to share your experience with us!

We are very happy to hear that you are enjoying the comfort of your new hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.

In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.

Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.

Thank you for shopping with us! We hope to see you soon in our online store again.

All the best,

Stephanie

Ohio
3 reviews
0 helpful votes
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Jacket
February 1, 2024

I thought the shipping was slow but arrived just in time to mail out. Kept one for
Or my husband and he loves his. My son loves his and says it is very warm. So all is good.

Date of experience: February 1, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hello Daniel,

Thank you so much for taking a few moments to share your experience with us!

We are delighted to hear that you are enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.

It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.

The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.

We are also pleased to hear that you are satisfied with the delivery time as we have worked hard with our shipping partners to speed up this process and now we see the results.

Your satisfaction tells us that we are on the right track and that we should continue doing business in the same way.

Thanks for shopping with us. We hope to see you again soon in our online store.

All the best,

Stephanie

Colorado
1 review
0 helpful votes
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Mostly Satisfied
February 1, 2024

We love these Hoodies, but would have a couple of wish list items to suggest, 1) I believe that better Zippers are available, to small. 2) You would sell a lot more of these if you offered larger sizes than 3XL

Date of experience: February 1, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Charles,

Thank you so much for sharing your impression with us!

We are very happy to hear that you are enjoying the quality of your new hoodie.

It's made from high-quality fleece, great for outdoors as it provides effective protection from the wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with a bungee cord, extended back length - this all provides an extra dose of warmth.

When it comes to the design of the zipper and larger sizes than 3XL, rest assured that I will forward your feedback to our design team so they can consider this feature in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.

We take suggestions from our customers very seriously so if you have any please email me at [email protected] and I'll gladly assist you.

Thanks for shopping with us! We hope to see you again soon in our online store.

All the best,

Stephanie

Pennsylvania
1 review
0 helpful votes
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Great Customer Service
February 1, 2024

Exchanged 2 hoodies ordered 3 All gray by mistake, 2 in wrong color/size. Contacted customer service was given quick reply on how to exchange. Was in constant conversation via text during exchange process.Exchange was approved new hoodies in color/size requested. E-Mail from Baerskin stated hoodies on the way( five days ago)😎

Date of experience: February 1, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi James,

Thank you so much for taking a few moments to share your experience with us!

We are very happy to hear that you are enjoying the design of your new Baerskin Tactical Hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.

In the production of the hoodie we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.

It is very important to us that you had good communication with our customer support team and that everything related to the exchange was easily resolved in your favor.

Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.

Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.

Thank you for shopping with us! We hope to see you soon in our online store again.

All the best,

Stephanie

Illinois
2 reviews
0 helpful votes
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Great gear
February 1, 2024

The products arrived quickly and I gave them to friends for Christmas presents. They were of excellent quality and the fit was spot on. They are extremely warm and cut all the wind, and are the warmest fleece garments I've ever owned out performing my military gear I was issued in Alaska.

Date of experience: February 1, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi David,

Thank you very much for taking a few moments to share your impressions with us!

We are happy to hear that you enjoy the windproof feature of your Baerskin Tactical Hoodie. It has adjustable hood toggles that allow the wearer to draw the hood closer to the face to prevent cold or wind from gushing through. Also, it has an extended storm flap all the way down the length of the front of the jacket, for extra protection from the cold.

Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.

Thank you for shopping with us. We hope to see you soon in our online store again.

All the best,

Stephanie

GB
1 review
0 helpful votes
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Best hoody i have
February 1, 2024

Quick delivery to uk. Marketing was spot on with no bs. Also bought a couple of long sleeved tops for my partner and son and they love them. The quality is excellent too!

Date of experience: February 1, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Lu,

Thank you so much for taking a few moments to share your experience with us!

We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.

In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.

The fact you are thinking about purchasing more hoodies in different colors tells us that you gained trust in our brand and for us, there is no better motivation to keep on doing our business in the same manner.

Thank you for shopping with us. We hope to see you soon in our online store again.

All the best,

Stephanie

Pennsylvania
1 review
0 helpful votes
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When one size was a bit small, Customer Service was more than excellent!

Date of experience: February 1, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Rita,

Thank you very much for sharing your impression with us!

We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.

That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.

It is very important to us that you had good communication with our customer support team and that everything related to the exchange was resolved in your favor.

Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.

Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!

Thank you for shopping with us. We hope to see you soon in our online store again.

All the best,

Stephanie

GB
1 review
0 helpful votes
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Great looking and really warm
February 1, 2024

SNug as a bug when out and about, bought one from my wife and she loves it as well as looking great

Date of experience: February 1, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hello Martin,

Thank you so much for taking a few moments to share your experience with us!

We are delighted to hear that your wife is enjoying the quality of her new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.

It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.

The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.

Your satisfaction tells us that we are on the right track and that we should continue doing business in the same way.

Thanks for shopping with us. We hope to see you again soon in our online store.

All the best,

Stephanie

Pennsylvania
1 review
0 helpful votes
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Long time to deliver product
February 1, 2024

I seen the advertisement of this product, and was very interested, so I decided to check into it. After several days deciding weather to buy, I bought the jacket and was excited to get it. So, a week goes buy nothing. I even checked the website for delivery status, and I could see my order but nothing else. So, I waited and waited, 2 weeks go by, same results, three weeks still nothing. I gave up on the order and figured I had been scammed. Broken hearted and upset with them and myself for falling for it. So, one day as I was chopping wood, I see a delivery truck pull up to my cabin, kept chopping wood and paid it no mind. After 3 hours of chopping and stacking wood I was beat. So, as I walk across the field and get closer to my back door, I see a white bag and it puzzles me because I know I hadn't ordered nothing, but thought it was for my wife. I checked the bag, brought it into the cabin and opened it because my name was on the bag. I see another bag and it said " bare". Just like the dad on Christmas Story my heart sank and excitement set in. I opened the bag,AND THERE IT WAS,, my jacket!, the excitement was to much to handle. I tore the bag open and out comes the most beautiful black thick jacket I had given up on. I didn't want to put it on yet. The atmosphere had to be right, I showered and made a bee line for my beautiful jacket. My thoughts were, " Man I hope it's not to small. It fit like a dream. Was warm and the quality of it was evident, this jacket was made for me!. I wore it to work and showed the guys. The look of jealousy was on their faces and I felt like a new dad. All in all, BUY this product, you won't regret it. The aggravation and disappointment was worth the wait, and now I know that Baerskin company is for real. And their products are way more quality then they say.

Date of experience: February 1, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Larry,

Thank you so much for sharing your impression with us!

We are very happy to hear that you are enjoying the quality of your new hoodie.

It's made from high-quality fleece, great for outdoors as it provides effective protection from the wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with a bungee cord, extended back length - this all provides an extra dose of warmth.

When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.

Thanks for shopping with us! We hope to see you again soon in our online store.

All the best,

Stephanie

Alabama
1 review
0 helpful votes
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I like my Baerskin...
February 1, 2024

Bought my 2nd 3.0 hoodie, yes... why? Bc my first one convinced me I needed another one... doesn't get any better than this...
BTW, I have 3... got one for Christmas too... bc I asked for one...

Date of experience: February 1, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi James,

Thank you so much for sharing your impression with us!

We are very happy to hear that you are enjoying the improvements on the latest 3.0 version of the Bærskin Tactical Hoodie.

This version has 6 internal pockets (3 zip pockets & 3 drop pockets), round toggles, arm zips moved to upper sleeves for ease of movement, and rubber tab adjustable cuffs.

It's made from anti-pill fleece which will not incur pilling. This refers to the little bubbles that you may have seen around areas where the fleece frequently rubs against the body. The anti-pill is of a better quality and ensures longer lasting.

Your confirmation gives us a sign that we are on the right track and that we should carry on as before.

Thank you for choosing our brand! We hope to see you soon in our online store again.

All the best,

Stephanie

Virginia
3 reviews
0 helpful votes
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Excellent shopping experience
February 1, 2024

Ordered a jacket for son for Christmas. It was a little snug. They sent me an XL and it was perfect. Great style, warm and excellent customer service

Date of experience: February 1, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Arthur,

Thank you so much for taking a few moments to share your experience with us!

We are very happy to hear that you are enjoying the quality of your new Baerskin Tactical Hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.

In the production of the hoodie we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.

It is very important to us that you had good communication with our customer support team and that everything related to the exchange was quickly resolved in your favor.

Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.

Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.

Thank you for shopping with us! We hope to see you soon in our online store again.

All the best,

Stephanie

Missouri
2 reviews
0 helpful votes
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I have no issues with your product or service! I love my coat!

Date of experience: February 1, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Julia,

Thank you so much for taking a few moments to share your experience with us!

We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.

In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.

Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.

Thank you for shopping with us. We hope to see you soon in our online store again.

All the best,

Stephanie

New York
1 review
0 helpful votes
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Simply outstanding!
February 1, 2024

Had an issue because I ordered the wrong size by accident. Contacted by available options email and chat and phone. Unfortunately they didn't get my messages to change the size until after order had shipped. They contacted me and shipped out the correct size at no cost to me and addressed some other concerns that I had as well. Simply outstanding customer service.on top of an amazing quality product.

Date of experience: February 1, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Ronald,

Thank you so much for taking a few moments to share your experience with us!

We are very happy to hear that you are enjoying the quality of your new Baerskin Tactical Hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.

In the production of the hoodie we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.

It is very important to us that you had good communication with our customer support team and that everything related to the exchange was easily resolved in your favor.

Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.

Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.

Thank you for shopping with us! We hope to see you soon in our online store again.

All the best,

Stephanie