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BÆRSkin Hoodie has a rating of 2.4 stars from 1,497 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.
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The hoodie is definitely very comfortable and warm. The fabric is very soft. Love all the pockets. There is one problem that I have, I find the zipper mechanism is not very easy to work with. It takes several tries. Considering the price, it should be of better quality and should work more smoothly.
This is my second Bearskin and it is just as awesome as my first one the upgrades/improvements to this one are great, I will be buying a third soon as I would like together another color, i have a tan and now grey.
Hi Angelo,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the comfort of your new hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
The fact you are thinking about purchasing your third hoodie tells us that you gained trust in our brand and for us, there is no better motivation to keep on doing our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Over the years I have accumulated a lot of jackets, to layer according to the weather. Not anymore! My old jackets are stored now.
I can go outside and indoors and not sweat my butt off.
Hi Neil,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
I was very pleased w method of ordering, delivery of my order, happiness with the hoodies I ordered both times & will order again should the need arise!
Hi Lynn,
Thank you for sharing your thoughts with us!
We are glad you had an overall positive experience shopping with us. We strived to make our offer varied and easy to choose from on the website, and we also prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.
We are very happy to hear that you are enjoying the quality of your new hoodie because it is another confirmation that the effort has paid off and that our product meets the high standards of our customers.
Thank you for choosing our brand. We hope to see you soon in our online store again.
All the best,
Stephanie
Wonderful products; nothing like them anywhere else! Service was excellent; we couldn't ask for anything better. I will order from them again next winter. I have already ordered twice in the past two months. Don't hesitate.
Just received my Hubby's new Baerskin Hoddie and "we" love it. Looks great; has tons of zippered pockets both inside and out; feels great and looks perfect. Gonna buy one for my son for his birthday.
This is such a great hoodie that I ordered a second one. That way when I wash the first one; I can wear the second one. I'm a forklift driver. I go in an out of cold trucks all night long and this hoodie keeps me warm but it's not bulky.
Hi Mike,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Easy to shop and purchase. Quick delivery. Item as advertised.
Hi David,
Thank you so much for sharing your experience with us!
We are glad that you found our ads and the offer from the website credible based on the quality of the product you received. We've worked hard to make our selection various, but also simple, so customers can easily choose the right color, size, and model for them.
Your satisfaction tells us that we have once again managed to reach the high standards of our customers, and for us, there is no better motivation to continue our business in the same manner.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
As Tony the Tiger would say It's GREAT. I'm still finding pockets on this hoodie & it is warm and comfortable.
Hi Mike,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
I live in a place where winter temps can easily reach -50 C or colder, this hoodie walks the walk. Extremely warm, comfortable and copious pockets, this jacket is a hit by me. I love it!
Hi Les,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the comfort of your new hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
I thought the shipping was slow but arrived just in time to mail out. Kept one for
Or my husband and he loves his. My son loves his and says it is very warm. So all is good.
Hello Daniel,
Thank you so much for taking a few moments to share your experience with us!
We are delighted to hear that you are enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.
The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.
We are also pleased to hear that you are satisfied with the delivery time as we have worked hard with our shipping partners to speed up this process and now we see the results.
Your satisfaction tells us that we are on the right track and that we should continue doing business in the same way.
Thanks for shopping with us. We hope to see you again soon in our online store.
All the best,
Stephanie
We love these Hoodies, but would have a couple of wish list items to suggest, 1) I believe that better Zippers are available, to small. 2) You would sell a lot more of these if you offered larger sizes than 3XL
Hi Charles,
Thank you so much for sharing your impression with us!
We are very happy to hear that you are enjoying the quality of your new hoodie.
It's made from high-quality fleece, great for outdoors as it provides effective protection from the wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with a bungee cord, extended back length - this all provides an extra dose of warmth.
When it comes to the design of the zipper and larger sizes than 3XL, rest assured that I will forward your feedback to our design team so they can consider this feature in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.
We take suggestions from our customers very seriously so if you have any please email me at [email protected] and I'll gladly assist you.
Thanks for shopping with us! We hope to see you again soon in our online store.
All the best,
Stephanie
Exchanged 2 hoodies ordered 3 All gray by mistake, 2 in wrong color/size. Contacted customer service was given quick reply on how to exchange. Was in constant conversation via text during exchange process.Exchange was approved new hoodies in color/size requested. E-Mail from Baerskin stated hoodies on the way( five days ago)😎
Hi James,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the design of your new Baerskin Tactical Hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
In the production of the hoodie we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
It is very important to us that you had good communication with our customer support team and that everything related to the exchange was easily resolved in your favor.
Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
The products arrived quickly and I gave them to friends for Christmas presents. They were of excellent quality and the fit was spot on. They are extremely warm and cut all the wind, and are the warmest fleece garments I've ever owned out performing my military gear I was issued in Alaska.
Hi David,
Thank you very much for taking a few moments to share your impressions with us!
We are happy to hear that you enjoy the windproof feature of your Baerskin Tactical Hoodie. It has adjustable hood toggles that allow the wearer to draw the hood closer to the face to prevent cold or wind from gushing through. Also, it has an extended storm flap all the way down the length of the front of the jacket, for extra protection from the cold.
Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Quick delivery to uk. Marketing was spot on with no bs. Also bought a couple of long sleeved tops for my partner and son and they love them. The quality is excellent too!
Hi Lu,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
The fact you are thinking about purchasing more hoodies in different colors tells us that you gained trust in our brand and for us, there is no better motivation to keep on doing our business in the same manner.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
When one size was a bit small, Customer Service was more than excellent!
Hi Rita,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
It is very important to us that you had good communication with our customer support team and that everything related to the exchange was resolved in your favor.
Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
SNug as a bug when out and about, bought one from my wife and she loves it as well as looking great
Hello Martin,
Thank you so much for taking a few moments to share your experience with us!
We are delighted to hear that your wife is enjoying the quality of her new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
It's a fleece hoodie, great for outdoors as it provides effective protection from wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with bungee cord, extended back length - this all provides an extra dose of warmth.
The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.
Your satisfaction tells us that we are on the right track and that we should continue doing business in the same way.
Thanks for shopping with us. We hope to see you again soon in our online store.
All the best,
Stephanie
I seen the advertisement of this product, and was very interested, so I decided to check into it. After several days deciding weather to buy, I bought the jacket and was excited to get it. So, a week goes buy nothing. I even checked the website for delivery status, and I could see my order but nothing else. So, I waited and waited, 2 weeks go by, same results, three weeks still nothing. I gave up on the order and figured I had been scammed. Broken hearted and upset with them and myself for falling for it. So, one day as I was chopping wood, I see a delivery truck pull up to my cabin, kept chopping wood and paid it no mind. After 3 hours of chopping and stacking wood I was beat. So, as I walk across the field and get closer to my back door, I see a white bag and it puzzles me because I know I hadn't ordered nothing, but thought it was for my wife. I checked the bag, brought it into the cabin and opened it because my name was on the bag. I see another bag and it said " bare". Just like the dad on Christmas Story my heart sank and excitement set in. I opened the bag,AND THERE IT WAS,, my jacket!, the excitement was to much to handle. I tore the bag open and out comes the most beautiful black thick jacket I had given up on. I didn't want to put it on yet. The atmosphere had to be right, I showered and made a bee line for my beautiful jacket. My thoughts were, " Man I hope it's not to small. It fit like a dream. Was warm and the quality of it was evident, this jacket was made for me!. I wore it to work and showed the guys. The look of jealousy was on their faces and I felt like a new dad. All in all, BUY this product, you won't regret it. The aggravation and disappointment was worth the wait, and now I know that Baerskin company is for real. And their products are way more quality then they say.
Hi Larry,
Thank you so much for sharing your impression with us!
We are very happy to hear that you are enjoying the quality of your new hoodie.
It's made from high-quality fleece, great for outdoors as it provides effective protection from the wind - full-length storm flap, elastic waist & velcro cuff, wind-blocking elastic hood with a bungee cord, extended back length - this all provides an extra dose of warmth.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
Thanks for shopping with us! We hope to see you again soon in our online store.
All the best,
Stephanie
Bought my 2nd 3.0 hoodie, yes... why? Bc my first one convinced me I needed another one... doesn't get any better than this...
BTW, I have 3... got one for Christmas too... bc I asked for one...
Hi James,
Thank you so much for sharing your impression with us!
We are very happy to hear that you are enjoying the improvements on the latest 3.0 version of the Bærskin Tactical Hoodie.
This version has 6 internal pockets (3 zip pockets & 3 drop pockets), round toggles, arm zips moved to upper sleeves for ease of movement, and rubber tab adjustable cuffs.
It's made from anti-pill fleece which will not incur pilling. This refers to the little bubbles that you may have seen around areas where the fleece frequently rubs against the body. The anti-pill is of a better quality and ensures longer lasting.
Your confirmation gives us a sign that we are on the right track and that we should carry on as before.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Ordered a jacket for son for Christmas. It was a little snug. They sent me an XL and it was perfect. Great style, warm and excellent customer service
Hi Arthur,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the quality of your new Baerskin Tactical Hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
In the production of the hoodie we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
It is very important to us that you had good communication with our customer support team and that everything related to the exchange was quickly resolved in your favor.
Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
I have no issues with your product or service! I love my coat!
Hi Julia,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Had an issue because I ordered the wrong size by accident. Contacted by available options email and chat and phone. Unfortunately they didn't get my messages to change the size until after order had shipped. They contacted me and shipped out the correct size at no cost to me and addressed some other concerns that I had as well. Simply outstanding customer service.on top of an amazing quality product.
Hi Ronald,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the quality of your new Baerskin Tactical Hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
In the production of the hoodie we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
It is very important to us that you had good communication with our customer support team and that everything related to the exchange was easily resolved in your favor.
Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Answer: Hi Barbara, Thank you for taking a moment to post your inquiry here! We would like to assure you that Baerskin Hoodie is a legitimate brand. We have our own in-house Product Development team that develops our product and makes them our own. We also have Customer Support agents that are ready to assist you with any inquiries or concerns. If you ever have further questions or require assistance with an order, you may contact me directly at [email protected], and I will be more than happy to help you. Best, Stephanie
Answer: Good question! The answer is-they are exactly the type of company I will never deal with again! If I see no phone number for customer service- I'm moving on to a more reputable vendor!
Answer: Hi Jan, Thank you for your feedback! We are sorry for any inconvenience you experienced with us. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We are sorry to hear about your zipper. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product within the period stated on our website and we always try to provide a satisfactory solution. We hope that you have contacted our customer service in the meantime and that you were provided with the necessary assistance. When it comes to our models without zippers, you can check our Baerskin Mountain Lion Hoodie https://baerskintactical.com/product/baerskin-mountainlion-hoodie/. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie
Answer: Hi Paul, Thank you for your question! Let me just kindly inform you that our design, testing, and manufacturing centers are located all over the world, from Europe to Africa and Asia. We are an international company, our headquarters are located in the US, but we have offices all around the world, just like our warehouses. If you have any other questions, you can write me at [email protected], and I will be more than happy to assist you. All the best, Stephanie
Answer: Hi Deborah, Thank you for your question! When it comes to the back pockets, they are designed so that they can store small items such as documents or maps that can be useful during hiking. We hope you will find them useful in the mentioned aspect or for something else. If you have any other questions, you can write me at [email protected], and I will be more than happy to assist you. All the best, Stephanie
Answer: Hi Kathy, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding your delivery was quickly resolved in your favor. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie
Answer: Hi Teresa, Thank you for your question! We are sorry we weren't able to answer you earlier. It is only necessary for the customer to contact us within the period stated on our website, and we would contact as soon as possible with the satisfactory solution. We hope that you have contacted our customer service in the meantime and that everything was quickly resolved in your favor. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie
Answer: Hi Barbara, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie
Answer: Hi Barbara, Thank you for your feedback! We are sorry that we were not able to answer you earlier. Let me kindly assure you that we are here to help because the satisfaction of our customers is the most important to us. We hope that you have contacted our customer service in the meantime and that everything regarding the return was quickly resolved in your favor. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help. All the best, Stephanie


Hello Rana,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the design of the zipper. We strived to use the highest quality material in production so that the zipping mechanism would function flawlessly. We're sorry to hear you didn't find it the same way.
Rest assured that I will forward your observation to our design team so that in the future they can reconsider its manufacture and find the best possible design for it.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie