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I liked the products in the box I received. I'm still deciding if I will be continuing the subscription. So far the items are of use, hopefully they don't disapoint in the next one.
Impossible to cancel. Cheap products. Not worth it at all. Stay away! If you want a subscription box try boxy charm or Ipsy or literally any other box. I've never seen such a poor quality and over priced subscription box ever.
I contacted the customer care, nobody even bothers to contact back, haven't seen an unprofessional and self cantered organisation like this, zero customer support.
Tried a free box (just s&h) based on an ad stating "no strings attached". Was never stated in the process of checkout or in any email, but they force you to agree to paying for a full price second month and will not cancel you. The quality of the product is like what you would find at a dollar store. I use small cosmetic companies all the time, this isn't like that - it's just trash. Not even worth the shipping cost. While their ad shows items like Anastasia of Beverly hills. False advertising and lies. I just want my subscription canceled
I would definetly recommend babebox. Love the products they send, I actually will use them! Cute packaging, fast shipping. All around great subscription box!
They lure you in with this $1 Free Trial. BUT Before they ship your trial box they Charge you for the full price. STAY AWAKE FROM
I've gotten many subscription boxes for $1 and loved them. Was so easy to cancel. This company is a scam. I wish I would have read all the reviews on this company. If you've been scammed too add yourself to "babebox is a total scam" on Facebook. Report them to the BBB and FTC.
This business is awesome! Love it! Recommend 100%! It's amazing to use and I didn't regret it. Recommend! Great stuff
I haven't received my box yet but from what I hear it's a good box. I can't wait till I receive mine in the mail
I loved the idea of trying new products from different brands all in one monthly box, filled with love and great taste. Awesome
It is absolutely a scam when a company offers a free something but then locks you in to pay for the next one. It's not really "free" then is it? It is essentially half price on the condition that you buy another. I have never seen anything so shady.
To all the people talking about "terms and conditions", saying "read the fine print before you purchase". Listen, this company is a scam because they DON'T let you change your mind and CANCEL ALL ORDERS even BEFORE THEY HAVE SHIPPED. They said my FIRST $1 box won't be shipped out from them for another WEEK from now and they STILL WON'T CANCEL MY ORDER AND REFUND IT. I don't want their crappy box of makeup totaling 5 dollars. The makeup they fill the box with, has been CONFIRMED to be from AMAZON and ALIEXPRESS & it's also been confirmed that it is EXTREMELY CHEAP. Just go read Hello Subscription's review. Their makeup is also NOT paraben free. The quality is cheap so the ingredients are cheap & bad for you. They also delete negative comments on Facebook AND Instagram. There were over 40 negative comments on Instagram from unsatisfied customers and people that have paid for 3 boxes and never recieved them even months later (yes, that is a common problem people have) and guess what? Babebox deleted almost every comment. They even block people. I have screenshots. They also scam by forcing you into a longer subscription by not getting back to you. Multiple people have said their number does not work, it takes forever to get an email back, so you may be stuck with a subscription you don't want anymore because they aren't getting back to you about canceling... oh, and the ONLY way you can cancel is by EMAIL.
I signed up for the $1 box not knowing i would be scammed. A few minutes later i read reviews on facebook and tried to cancel the first box but it wouldnt allow me to. Today i was charged $36.95 for the second box and they refuse to issue me a refund and cancel shipment of both boxes. Scammers and a fraudulent business! Any positive review is an employee or they got paid to lie. Shame on them! Every dog has its day! Going to report them to the BBB and dispute the charges with my credit card company! STAY AWAY! YOU HAVE BEEN WARNED!
Look, guys. You can't say something is a scam just because you don't read the terms and conditions when you sign up for something. Granted, I signed up to get a box for $1 + free shipping using a burner card so they can't charge me for anything else about 10 minutes ago because I was curious but I still reviewed the FAQs and terms and conditions. In their FAQs it clearly states: "... in order for us to be able to offer this premium-trial approach for all of our customers and avoid fraud, we require you to stay for atleast another month. If you do not wish to stay for another month, you can pay just for the first month and unsubscribe." When you are on the subscription page, there's a link that says What's This? If you click on it, it clearly states: "Your first month is free with ANY PURCHASE... If you cancel before your second month, you may get charged for your first month." Read, people. It's not hard. I can't say anything about the quality of the products because I haven't gotten my $1 box yet and have no intention of getting a second one but it annoys me when people trash companies because they don't know how to read.
They're going to keep charging you rediculously, even when u TRY to cancel. Be better for you to call a lawyer if you've subscribed
What a scam! The box itself was super disappointing, and there's no way to cancel without being charged full price for the introductory box. This is the first time I've ever felt ripped off by a subscription service. I've not gotten to the next step in the cancellation process, but I will update when I hear back. I'd rather just pay the $30 and not get anything else than pay $30+shipping for these crappy products.
They are a scam company and you have to read the fine print because you must buy a second box to get the first one free. The stuff in the box is junk and higher quality items can be found at the dollar tree.
I rarely write reviews but I really feel like I need to warn people about this company before they give them any payment information. There is obviously a lot of fake reviews on here. Anyone who has anything nice to say about this company obviously works for them. First they try to lure you in with the first box "free" crap. All you pay is shipping, $7. It also states that you can cancel anytime before the 1st to avoid being charged for the next month. This is a lie. What they dont tell you is when you try to cancel, you are forced to purchase a second month for $30 plus shipping! That's not even the worst part. It takes the entire month to get the box and what's inside is shocking. It's all cheap, made in china items that you can purchase on wish.com or aliexpress for $1. So you end up spending WAY over retail for a bunch of cheap products that are also NOT CRUELTY FREE! I dont knownhow this company is even in business. Also, after wasting over $40 on complete junk, you have to send several emails and "get approval" to cancel the subscription, when then they finally let you cancel they will continuously charge your card until your forced to dispute the transaction with the bank and not allow payments to them. Even still they will try to charge you and keep sending emails for you to update your payment info after telling them the same thing in about 20+ emails that they do not have permission to charge the card. This company is a complete scam.
Forgot to mention, they also sell your info too, so expect a bunch of calls from other random numbers and scammers after giving them your info.
Awesome products full sized which is very nice loved the lip oils in this box I look forward to more boxes
Answer: Nope, not at all. Save your money. They have terrible customer service, terrible products, and will fraudulently charge your account. You're better off buying drugstore brands.
Answer: I keep getting charged for random boxes I did not approve! I need a refund now and I tried to cancell my subscription and they don't answer!
Answer: Hey Carla, Thank you for your question, you can follow the link below to form a title, content, and rating of your review, (to add photos if you deem fit) and to confirm the terms: https://www.sitejabber.com/online-business-review#babecosmetics.com_(BabeBox) And it is going to be released to be seen on our page in a few days after SiteJabber team moderates it.
Answer: Hey Katarina, the whole order 1001385661 cancellation was already processed and the amount should reflect in few working days.
Answer: Hey Jainni, currently you don't have active subscriptions on file and 1001379056 was refunded as an exception on September 4
Answer: Hey Jessica, we have cruelty-free products and surprise with learning experience are the key features of our subscription, also we ship almost worldwide and don't have waiting lines for subscription or cancellation. Aside from that, although Focallure products and their complementaries are losing a primary focus of our subscription service content editors, we are in the midst of boosting the product assortment even further (current brands include Aesthetica, Bang Beauty, GirlActik, Vincent Longo, Appeal Cosmetics, Oryza) which goes before mentioning that we have a multitude of plans and special settings we can apply which can help you customize the cost and the shipment/charge dates.
Answer: That website is not the real focallure site. I emailed the real company and they said that this is one of many of there distributors that they send products too.
Answer: Because they are frauds. Alert your bank and threaten legal action against Focallure. They won't stop otherwise.
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