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Azcigs

4.6

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Azcigs Reviews Summary

Azcigs has a rating of 4.6 stars from 130 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Azcigs most frequently mention customer service, great prices and good work. Azcigs ranks 20th among Cigarettes sites.

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New York
1 review
1 helpful vote
Follow Matt S.
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I was skeptical at first about ordering cigarettes online but I figured with the price of cartons in my area it was well worth a shot. I was pleasantly surprised when I received my cartons (at almost half the price!). The shipping time is long but coming from overseas I kind of expected that. The prices are great and the customer service was friendly. I will be using the service again. Thank you azcigs.com!

Date of experience: April 27, 2011
Arizona
1 review
1 helpful vote
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After several disappointments and one complete fraud on other related sites, www.AZCIGS.com has exceeded all of our expectation. Immediate delivery, excellent customer service. AAAAA+ rating

Date of experience: April 27, 2011
New Jersey
1 review
1 helpful vote
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While I've been ordering cigs on line for years, this is the first time I got it all -- quick delivery; great prices; no problem ordering process and great communication on their part! Have already recommended to friends and will definitely make them my only site! KH

Date of experience: April 26, 2011
Ohio
1 review
1 helpful vote
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AZCigs are on the up and up, been buying from them for years now. Never a problem and have always received my orders promptly... and yes I am real and not a planted review... you no smoking advocates need to get a life...

Date of experience: April 21, 2011
New Jersey
1 review
1 helpful vote
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They had not only delivered rapidly, but notified me the day it had arrived and commented that it hadn't been picked up by the carrier.

It arrived the next day. An example of superior service.

Date of experience: April 14, 2011
Arkansas
1 review
1 helpful vote
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Been using AZ for about a year & have never had a problem, ordering thru delivery. Other sites I have tried only ship in 3 carton parcels & one or two always gets lost in shipment, who needs the agg. AZ has excellent customer service, always timely e-mails & I've always received a one box parcel for my order before the expected delivery date. It's a site you can count on & appreciate & I do!

Date of experience: April 13, 2011
Arizona
1 review
1 helpful vote
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Great prices, great customer support, super fast shipping. My order arrived even faster then expected. Can not ask for better. Tried other sites in the past, but this is by far the best. If just only the prices will not go up! KUDOS.

Date of experience: April 13, 2011
Texas
1 review
0 helpful votes
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Good prices & prompt shipment. Once my order didn't arrive in the usual two weeks. After waiting another week or so i contacted customer support. They promptly looked into the matter, determined it had been lost in the mail & reshipped the order at no cost to me. I've tried several online cigarette sites & this is the best i've found.

Date of experience: April 7, 2011
Texas
1 review
0 helpful votes
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Great service and a great company... keep up the great service

Date of experience: April 7, 2011
Florida
1 review
1 helpful vote
Follow Jeanne R.
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Hi, I have been a customer for over 1 year now and just recently an order did not arrive that i had placed. I contacted Elena and they tracked it but could not find it so they replaced it right away. I would just like to thank you for your outstanding customer service. Thanks again.
Jeanne

Date of experience: April 5, 2011
Missouri
1 review
3 helpful votes
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I placed an order and paid with credit card never received order

Date of experience: April 1, 2011
Wisconsin
1 review
0 helpful votes
Follow Betty K.
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I have not been a customer for that long of time, but my experience with AZcigs has been excellent. Had a problem with a delivery and I contacted Elena and they expiedited another delivery. The last time I ordered I missed out on Womens Day discount because my husband was in the hospital. Well, I ordered and just mentioned this fact and they cancelled my order and allowed me to order taking the discount. I cannot speak highly enough of the company, the personnel, the quality of the cigarettes and how they stay on top of everything. Thank you and keep up the good work. Very hard to find companies of this quality in todays day and age. Thank you, Betty K.

Date of experience: April 1, 2011
Mississippi
1 review
1 helpful vote
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I've been a customer of AZcigs for a year and a half. I have to say they excell in everything from the time you place your order to the time you receive it. They offer an excellent cigarette; process your order immediately; prices are excellent; customer service is excellent (Elena); delivery times are as promised; they keep you posted by e-mail every step of your order and even ask you to notify them of delivery. I don't think anybody can beat their prices or service. I'm so glad to have been told about azcigs and I highly recomend them to my family and friends.

Date of experience: March 29, 2011
Massachusetts
1 review
0 helpful votes
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I like everything about azcigs they deliver. Good job

Date of experience: March 28, 2011
Washington
1 review
1 helpful vote
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azcigs.com has great prices, the best customer service online that I have encountered, and your order arrives well within the projected guidelines. I have tried several other companies but azcigs.com is hands down the best!

Date of experience: March 24, 2011
Louisiana
1 review
0 helpful votes
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I have been using azcigs for some time now. The product is good quality and the service is superior. The shipping is prompt as promised, and the support confirms everything along the way, including order, payment, shipping and delivery confirmations.

Date of experience: March 23, 2011
Michigan
1 review
0 helpful votes
Follow Michael A.
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Azcigs delivered exactly what they promised! The smokes were damage free, fresh, and arrived early. I'm extremely pleased with the quality and service. Azcigs has FSC free Marlboro's - remember what those used to taste like? Go with azcigs and you'll remember. They taste great! Thank you azcigs!

Date of experience: March 22, 2011
New Jersey
1 review
0 helpful votes
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Nothing but good things to say about my experience. Great job - keep up the good work.

Date of experience: March 22, 2011
New York
1 review
0 helpful votes
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AzCigs they are Great Just the best. I love them and always will. John in PA.

Date of experience: March 22, 2011
Kentucky
1 review
1 helpful vote
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I have had nothing but excellent service from azcigs... Been getting for a year! They are the best! Always send an email for everything! Very quick delivery too! Anne in Ohio

Date of experience: March 22, 2011