Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Azcigs has a rating of 4.6 stars from 130 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Azcigs most frequently mention customer service, great prices and good work. Azcigs ranks 20th among Cigarettes sites.
We monitor reviews for authenticity
I was skeptical at first about ordering cigarettes online but I figured with the price of cartons in my area it was well worth a shot. I was pleasantly surprised when I received my cartons (at almost half the price!). The shipping time is long but coming from overseas I kind of expected that. The prices are great and the customer service was friendly. I will be using the service again. Thank you azcigs.com!
After several disappointments and one complete fraud on other related sites, www.AZCIGS.com has exceeded all of our expectation. Immediate delivery, excellent customer service. AAAAA+ rating
While I've been ordering cigs on line for years, this is the first time I got it all -- quick delivery; great prices; no problem ordering process and great communication on their part! Have already recommended to friends and will definitely make them my only site! KH
AZCigs are on the up and up, been buying from them for years now. Never a problem and have always received my orders promptly... and yes I am real and not a planted review... you no smoking advocates need to get a life...
They had not only delivered rapidly, but notified me the day it had arrived and commented that it hadn't been picked up by the carrier.
It arrived the next day. An example of superior service.
Been using AZ for about a year & have never had a problem, ordering thru delivery. Other sites I have tried only ship in 3 carton parcels & one or two always gets lost in shipment, who needs the agg. AZ has excellent customer service, always timely e-mails & I've always received a one box parcel for my order before the expected delivery date. It's a site you can count on & appreciate & I do!
Great prices, great customer support, super fast shipping. My order arrived even faster then expected. Can not ask for better. Tried other sites in the past, but this is by far the best. If just only the prices will not go up! KUDOS.
Good prices & prompt shipment. Once my order didn't arrive in the usual two weeks. After waiting another week or so i contacted customer support. They promptly looked into the matter, determined it had been lost in the mail & reshipped the order at no cost to me. I've tried several online cigarette sites & this is the best i've found.
Great service and a great company... keep up the great service
Hi, I have been a customer for over 1 year now and just recently an order did not arrive that i had placed. I contacted Elena and they tracked it but could not find it so they replaced it right away. I would just like to thank you for your outstanding customer service. Thanks again.
Jeanne
I have not been a customer for that long of time, but my experience with AZcigs has been excellent. Had a problem with a delivery and I contacted Elena and they expiedited another delivery. The last time I ordered I missed out on Womens Day discount because my husband was in the hospital. Well, I ordered and just mentioned this fact and they cancelled my order and allowed me to order taking the discount. I cannot speak highly enough of the company, the personnel, the quality of the cigarettes and how they stay on top of everything. Thank you and keep up the good work. Very hard to find companies of this quality in todays day and age. Thank you, Betty K.
I've been a customer of AZcigs for a year and a half. I have to say they excell in everything from the time you place your order to the time you receive it. They offer an excellent cigarette; process your order immediately; prices are excellent; customer service is excellent (Elena); delivery times are as promised; they keep you posted by e-mail every step of your order and even ask you to notify them of delivery. I don't think anybody can beat their prices or service. I'm so glad to have been told about azcigs and I highly recomend them to my family and friends.
I like everything about azcigs they deliver. Good job
azcigs.com has great prices, the best customer service online that I have encountered, and your order arrives well within the projected guidelines. I have tried several other companies but azcigs.com is hands down the best!
I have been using azcigs for some time now. The product is good quality and the service is superior. The shipping is prompt as promised, and the support confirms everything along the way, including order, payment, shipping and delivery confirmations.
Azcigs delivered exactly what they promised! The smokes were damage free, fresh, and arrived early. I'm extremely pleased with the quality and service. Azcigs has FSC free Marlboro's - remember what those used to taste like? Go with azcigs and you'll remember. They taste great! Thank you azcigs!
Nothing but good things to say about my experience. Great job - keep up the good work.
AzCigs they are Great Just the best. I love them and always will. John in PA.
I have had nothing but excellent service from azcigs... Been getting for a year! They are the best! Always send an email for everything! Very quick delivery too! Anne in Ohio
Answer: Not denying you are getting great cigs and service- Just reminding that it is illegal to ship tobacco products, in any amounts, into the USA through the USPS. Plain and simple. Check with your postoffice- they will tell you. I don't believe they are confiscated- (don't really know, I think the postal service would have that right) but when caught- they are returned to the shipper. I'm sure many DO get through- My shipment went BACK to AZS and they had to reprint the label and re-ship, with new label NOT showing the contents as cigarettes, then they DID get through. Just saying, it's an illegal practice as of July 1st 2010.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account