Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Azcigs has a rating of 4.6 stars from 130 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Azcigs most frequently mention customer service, great prices and good work. Azcigs ranks 20th among Cigarettes sites.
We monitor reviews for authenticity
Azcigs is one of the old fashion reliable stores, I get a better service from then my neighborhood grocery store. I am a customer for 2 years, never had a problem. Thanks Azcigs and Elena
Very good guys, step by step alerts, highly recommended
Excellent products... great prices... prompt delivery... responsive support/customer service department. Overall very pleased with this on-line company.
I order cigarettes and they let me know when the order is shipped and when the the order should arrive.
Our shipment of cigs got lost in the mail. Azcigs.com reshipped the whole order with no hassles.Iam extreamley happy with azcigs.
A relative sent me azcigs.com a while back so I'd tried it. It worked out perfectly! From the very moment that I ordered the cig. Online til the time that I received the package, azcigs had made sure that everything was going to be fine. Great service, can't ask for more!
Have ordered from AZCigs for well over a year. Product qulaity is very good, price is unbeatable, and delivery is very secure.
With shipping cigs come out to $3.00 a pack. Product is virtually indistinguishable from domestic cigs. Also not FSC(Fire Safety Code)
The prices are very reasonable. I had a delivery problem through no fault of azcigs. The post office decided to deliver my package elsewhere. Azcigs immediately e-mailed me to let me know that they would be sending a replacement package. It turned out that the post office found my package and delivered it to me so there was no need for a replacement (azcigs did the legwork to find out what happened). I am happy to know that azcigs stood behind their sale. Had the package been delivered correctly, I would have received it in 2 weeks. I will definitely do business with them again.
Before I placed my order, I called the number and actually spoke to a real honest to goodness friendly service rep. I received my order 14 days after I placed my order... awesome! Great tasting marlboros at a reasonable price! Can't ask for more. Highly recommended! Thx AZ :)
I have been ordering from this site I believe for a year now and they are the best! I had tried other sites and either I did not receive my merchandise or it took over 30 days to receive it. I also appreciate the customer service with azcigs.com. Responses are timely and the concern regarding your questions are genuine. I am a State of Texas employee and I have spread the word of your amazing site. I highly recommend any smoker to definitely choose azcigs.com!
I have been ordering from this site for several years now and I have never had a problem. My cigarettes are delivered in a timely manner. I have tol everyone I come in contatwith to check out this site. And I am happy to say they have and are very satisfied with AZ cigs. Its the best site on the web. And very reasonable..
I have been ordering my cigarettes from azcigs.com and it was user friendly, good customer service and even thought it does take a little long for delivery (and they tell about how long) I always receive before the time I expect delivery. And I like the cigarettes.
I have been ordering from azcigs.com for quite a while and will continue to do so for many reasons. One being that the quality of customer service if ever needed is above 100%. The shipping time is always promp sending and receiving. The prices are outstanding and never run into "out of stock" when ordering. I have tried other sites and was so disappointed until I found azcigs. I have given the web site to many friends whom now are customers.
Jeanne
I just started using this mailing site two months ago. I found the customer service and delivery to be the best. I had tried other sites and had bad results. So far so good and I will continue to use the service.
I have dealt with several 'off-shore' sites and now almost entirely with AZCigs. Yes, arrival takes the better part of a month, but their communications are excellent...
And ship in one package (for 6 cartons, anyway) vs 2-cartons-to-a-package-which-
Wander-in-sporadically, and use USPS tracking, A Good Thing.
I've been buying cigarettes from them for almost 2 years and very satisfied with the service they provide, including the communication service and dellvery time frames. BK, Florida
Answer: Not denying you are getting great cigs and service- Just reminding that it is illegal to ship tobacco products, in any amounts, into the USA through the USPS. Plain and simple. Check with your postoffice- they will tell you. I don't believe they are confiscated- (don't really know, I think the postal service would have that right) but when caught- they are returned to the shipper. I'm sure many DO get through- My shipment went BACK to AZS and they had to reprint the label and re-ship, with new label NOT showing the contents as cigarettes, then they DID get through. Just saying, it's an illegal practice as of July 1st 2010.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account