AvasFlowers.netReviews 685

Be very careful doing business with this company - I think this company may be a scam. The plant we ordered was not delivered and when we contacted customer service several days later, they told us the plant we wanted was not available. We asked for a refund and all of sudden the plant was on a delivery truck. We didn't trust the info and asked again for a refund. The first rep put us on hold, transferred us then hung up on us. When we called back, we got the same run around. The second call took over 30 minutes and 23 minutes waisted with a customer service rep that did not do anything to process the refund. We were finally transferred to a supervisor but its now over 30 minutes and the Supervisor put us on hold again. I stayed on the line and we were finally given a refund confirmation number but it will be a few days before the bank card can confirm this. Now we can just hope this wasn't an expensive lesson learned.

I've ordered from Avas flowers before and been pleasantly pleased with what was ordered however this order appeared sparce compared to the picture shown (Iknow, I know they're never the same) however what really gets me is all the add on costs once you complete your order. I think next time I'll try a new vendor to see if it's any different but with a fuller bouquet...

Placed an order for a funeral. They couldn't fulfill the order but offered to send it somewhere else if we could. Presented them with a new address and then they tried to delay it 4 days. When I asked to just cancel the order they tried to upsell me instead of listening. They overtalk you, don't listen and just try to keep putting you on hold.

I bought a $50 bouquet. They added a $29 "service fee"
Please don't use this company to buy anything

4 small, NOT even fresh flowers for over 100 dollars. This was large size XD. The delivery wasn't on right day. The Firma AVAS really spoiled the celebration. The receiver had to work hard to find the delivery item, going through the whole city to the delivery company and searching it. Only the disappointment.

Ordered these for mothers day. I am a travel nurse and am often out of town. These were to be delivered the day before mothers day and didn't arrive until 2 days after. Also, the arrangement was very thin looking compared to the pictures and description. They were supposed to be "as pictured." Lesson learned and I will not order thru this company again.

I ordered a large floral arrangement on stand for a baby who had only lived four days. Everyone was devastated obviously. The family was important to us so we contacted Avas because of false positive ratings. The order went through. The next day, Saturday afternoon, they contacted me and said they could not deliver on time for the Sunday 3:00pm funeral. They offered to send flowers later in the week to the family's home. I refused so they cancelled the order which left me high and dry since by now all florists were closed for the weekend. I will never forgive this company. They promised same day delivery, but couldn't even deliver two day delivery for a very important event.

I order my wife callelillies and roses, they couldn't fulfill my order so I substituted with 24 red roses, we received 24 sunflowers, the company refused to do a full refund and I ended up having to argue for half refund, Happy anniversary, thanks for nothing Avas

The bouquet didn't look anything like what I ordered. I understand the need to substitute different flowers but I paid for a large colorful arrangement and what was delivered was a small bland bouquet. The first picture was what was ordered, second is what was delivered

Sooooo many to choose from for Mother's Day. What was chosen truly pleased its recipient! Great and timely delivery pleased me! Thank you so very much!

I ordered flowers last minute for Mother's day and they were still able to deliver. I got pictures from my mother in law several days after delivery showing just how beautiful her flowers were.

Arraignment for a friend very i'll in hospital.
She stated a very bright spot in her day! Was a balloon and flower arrangement with bear.

I ordered the flowers on mother's day as the entire site said "Same Day Delivery" and I selected the timing for the delivery. Unfortunately, the flowers were not delivered on mother's day and the flowers they delivered were nothing like the ones i ordered. Completely wrong case and everything even though I paid extra for it,

I ordered what I thought was going to be a rose plant and a balloon for my husband's uncle who's recovering in the hospital from a stroke. First off they offered a discount code for $10 off and then after you hit the purchase button on the final screen it shows a $24.95 service fee! I immediately found the cancel my order button. You have to explain why you want to cancel and someone will contact you. A few hours later a lady called me and I told her the way the service fee appears after the purchase is very bad business and is extremely deceiving. I told her if she didn't cancel my order I was going to dispute it with my credit card company. She then offered me a $20 credit back to my card. I told her that was fine but I needed a email stating that that was what she was going to do. I did get the email but no credit yet. My father in law was at the hospital and sent me a picture of what was delivered. I understand that the color of the flowers can vary and the container. But they delivered a KALANCHOE plant which is far from being a rose plant! I would have never used this company if I read the reviews first!

My order was not delivered on time. They did give me a discount. What my family member received was not even close to what I delivered. Some flowers were dying and no vase. No one will answer my emails or calls. I will never order again!

Avasflowers has very good service! I will defiitely use them again! They have very pretty designs and great delivery services!

I never received my flowers I ordered for Mother's Day. I kept calling to follow up and was told they were coming. They never arrived so I asked for a refund and received push back on getting the refund. Super upset and we wont be using this service ever again.

The flowers were delivered 4 days after the promise date on the original order. They kept making excuses every time I contacted them. When they finally arrived, the arrangement was not what I had ordered. They said that the flowers were not available at this time. Why were they on the web page then! Just glad this wasn't for a funeral! I will never order from this company again. I guess you have to research everything now before you commit. Sad way to do business.