Avas FlowersReviews 663

It's awful to see your parents spend $100+ for your Great Uncle's funeral and not only are they not delivered when requested which was the day before the funeral but "allegedly" delivered 45 minutes after the funeral service began to no one because they didn't have a name to give us. Are you serious?!? Unbelievable. Insult to injury... delaying a refund do to an audit since they show delivery A DAY LATE AND MID WAY THROUGH THE FUNERAL. Disgusted and disappointed.

Bought a sympathy bouquet. Paid 100 dollars and over half the arrangment was fake plastic flowers and plastic leaves. It was UGLY and embarrassing

Poor service I placed a order of Flowers for my wife and said it's for our anniversary and then she would be at work from 8am to 5 pm and it was important. And the lady said oh ok no problem we can have it there by 1.1 came around no Flowers 3 came same thing 4 came around I called again and they put me on hold then transfered me to there un helpful support line then it disconnected then I get a call from the delivery driver and he has the ball to bull face lie it m and say I tryed calling ur wife and she did not pick up and I try to deliver the flowers and the business was closed now like I said openfrom 8 am to 5pm my wife opens and closes the office she works in and this call was at 430 so my point is BAD SERVICE AND BAD BUSINESS DO NOT BUY FROM THIS BUSINESS

I have been sending my daughter pink roses on her birthday since the day she was born. This year her roses, that I ordered from Avas Flowers in pink, were delivered from Shaws grocery store in purple.
DON'T BUY FROM AVAS!
They are not reputable. If you do take a chance, read every page on their website for disclaimers.

I ordered a gift basket to be delivered June 19,2022 and I was guaranteed it would be delivered on June 19. It was not.
I should have done some digging in this horrible company before I put my trust and money in their hands.
Terrible terrible people and service. And then when I called to inquire I find out they don't take customer service calls on Saturdays.
Please do yourself a favor and stay far away from this company.

Whatever you do, DO NOT use this company when ordering flowers.
1. Initial order was delivered to wrong address.
2. After 4 phone conversations and email communications, flowers were delivered 4 days later.
3. The arrangement bore no resemblance to what was advertised (view photos).
4. Customer service is horrible!
5. I could've done better at a grocery store!

They never sent the flowers only the balloons. I called, they promised to send them out on day#1, never sent them. I spent way too much time on the phone for a place that advertises same day delivery. Very sweet people who answer the phone but they are all FOS. So many different excuses, stories. Don't waste your time or money, I have never experienced anything like this trying to get flowers delivered.
I was told they were delivered, they weren't.
Then I was told they were investigating it and they would call me back that day… no call back. I also emailed them with the problem, response was they would get back shortly, working on it, they never did.
Next day again I called, went through it again, they said they would send them out that day, a manager called me back and promised they would be sent out that day, top priority, and apologized for the mess up. Again, no flowers delivered, I called again, and once again they were going to investigate it, each one had a different story, I was extremely angry at that point, I spent so much time just trying to get flowers delivered to someone who could have used the beauty of flowers on that day. Later in the day I received a call from someone above the manager, (forgot her title) again, the apologies and the I'm so sry, constantly with the I understand, they offered to send them on the third day no way! Definition of insanity is doing the same thing over and over and expecting a different outcome, nope not doing that. The birthday would have been three days prior. They all lied, no one ever had anything sent out, no trust in this somewhat questionable company! Fingers crossed I see the refund soon.

We ordered a beautiful bouquet from Ava's Flowers on Thursday to be delivered the next day to my sister-in-law for her 70th birthday in Nisswa, MN. On SATURDAY we received notice that the bouquet we had ordered was no longer available and we could choose another selection to be delivered the following TUESDAY. We canceled the order and voiced our displeasure that the 70th birthday was missed. Don't trust this business.

My daughter spent $100 of her hard earned money from her first full time job to send me a plant for my birthday. She paid $6 for a card that was just the free card Scotch taped inside of a cheap card and who knows how much she paid for a happy birthday balloon that came deflated. The cala lily plant itself had leaves that were were torn and completely wilted and there were no flowers on it. I felt so sorry for my daughter when I took a picture of it because she was so excited to see it. It appears that their website has beautiful pictures of flowers and plants but don't believe them. Why the government has not shut down this business by now I have no idea. First learning experience for my daughter of being scammed out of $100. I hope it doesn't happen to anybody else. Don't buy from Avas Flowers.

The experience was an awful experience. I spent a great deal of time on the phone with the floral sales agent. When I received the confirmation receipt it was not written the way we discussed. You do not get a copy of the receipt until after they receive payment. They add a 24.99 sevice charge plus a delivery charge in addition to the flowers plus tax. They didn't deliver the flowers till 7 pm the day it was supposed to arrive. I called numerous times to find out where the flowers were and they had no information.

I will never use Ava Flowers again. I ordered an upgraded bouquet and my mother received half the size with mostly filler flowers. I paid $100 for a $20 bouquet. They fully refunded but made her leave the bouquet outside to pick it back up ( tacky). It was her 80th birthday. I was so disappointed. I've showed the one she got and the one advertised after ( which again was supposed to be upgraded). I picked this one because it was supposed to have carnations and none were included. It looks nothing like the advertised one! Also it advertises pink roses and red were given. Never will use again.

What I ordered versus what was received. On my Great Auntie's 99th birthday. Very disappointed. For $80, I did not expect them to look like someone went out in the yard and picked some flowers. Don't order from Ava's Flowers.

They advertise "Same Day Delivery" and I believed them - unfortunate mistake. DID NOT DELIVER SAME DAY; DID NOT EVEN DELIVER THE NEXT DAY. DO NOT RELY ON THIS COMPANY.

Awful. My order was not delivered after 4 days and 6 phone calls. So frustrating. I had to finally just cancel the order and request a refund because it was becoming clear that they were never going to deliver my order. Never again.

I live in New York City and My pregnant daughter had a surgery in Dallas TX. I called and ordered "Dreaming of Tuscany" bouquet for her plus a teddy bear with balloons.
I asked the rep if they were a franchise and he said no it's family owned. I also asked him if they have all the flowers I saw online and he replied yes to me. I was hesitant to place the order because the call seamed to be a long distance call and the rep had an indian accent with an american name. Still I somehow went ahead and placed the order. He gave me the total and slammed me with $20 for service charge. When I asked him about it, he said it was for caring for the flowers. Still I placed the order for my Daughter.
The next dat "Diana" with a thick indian accent called me after 2:30 pm New york time and informed me that they do not have that flowers for bouquet I ordered. I asked them for refund and to cancel my order completely.
So she offered me %30 discount. I said to the I don't want the discount just send her any flowers and the teddy bear the balloons. Then at 6:30 PM New York time another rep called me and said that the delivery wes reschedule for the next day.
I was very mad and I asked the rep to refund me my money and to cancel the order. So she offered me $10 off on each order or %50 discount on the total cost of the order.
These people have no souls. They Just want to collect your moony and then Good luck Charley to you. They showed no remorse or compaction. They tried hard not to give me back my money, So I had to threatened them that I would write a very bad review about them and the company. So they issued me a refund that will take 5-7 working days even though I used a debit card for payment.
So now I'm waiting for the refund and I'm sooooooo hard broken that my daughter was not able to receive the flowers and the balloons to give her some comfort during these tuff times.
So please do not order from AVAS FLOWERS because the don't understand the meaning of giving flowers to someone special in your life and they don't care about you or your feelings.

I ordered a funeral arrangement for a funeral to be delivered the day prior and it was never delivered. They said they use local Florists to work through, they have them deliver it but would not give the name of the local for Florist. Businesses like this should not be allowed to be a business, they are untruthful.

I'm sure these guys are great IF you want flowers delivered the DAY AFTER a Funeral... IN VALDESE... NEEDLESS to say. We cancelled... and it was too late to show our respect.

Used the online site to order flowers. Cost included a $20 service fee plus delivery. Next day got a text that said they couldn't deliver to businesses so they needed a home address but person would not be home to receive. I had to argue with customer service to cancel and spent 20 minutes on the phone with them. After I asked to cancel because of not being able to deliver, miraculously, now they said they found a florist could deliver them and gave me the hard sell to not cancel. Awful service-- and I will not order from them again!

I ordered birthday flowers for my wife two days B4 delivery.
They weren't able to deliver by the time promised and guaranteed.
Suppose to come now tomorrow a day late!
Very disappointed in their false promises to deliver on ON her Birthday.
I won't be using them again.