Avas FlowersReviews 663

They send a completely different arrangement the next day I requested. The didn't have the balloons either. So No, I do not recommend this place.

This company made me look like a fool in front of my mother-in-law, her birthday flowers did not arrive at all, let alone arrive on the 'same day delivery' promise they gave me. What a load of crap. You can't get a person on the phone and when you try to cancel it won't allow you. DO NOT ORDER FROM HERE

I ordered this morning at 8am for a delivery for today paid $136. I was calling all day as I got no time frame of delivery. Finally got a hold of someone to only be hung up on I called back and they said they were closed. I will never order from this florist again and I guess the delivery won't happen till tomorrow and no one will be home to except it as she will already be in the hospital. So unhappy

I'll never use them again. I gave the shot but failed miserably! They were supposed to be delivered on said date. A few hours before they were supposed to be deliver the date got changed.

Just don't order from these people! Over charge, wrong order and the vase was completely scratched. I could have gone to my local grocery store florist for this messI ordered the Moon sun and stars luxury upgrade for $159.00 they sent me sunflower sunshine for $39.99. No wonder y'all have bad reviews. I bet it don't get paid for. #disputed

My delivery was scheduled for June 16 before 2 since the funeral home closed at 5pm. The viewing and showing was June 17th, 12-2. To ensure the flowers got there on time, I chose Friday. Called the funeral to confirm if they got them at 4pm and they didn't. Ava's customer service finally after 5 calls explain that the florist could have gotten the service date from the funeral home and changed my date to Saturday. I don't understand how the florist can change my delivery date and it's allowed without checking with the customer. I paid for those flowers to be delivered a day before because we were doing something with them. Then it was marked as delivered at 6:40 even though they confirmed that it would be delivered this morning. They reassigned it and assured me it would make it. It was 10 am for a 12pm viewing/funeral. The funeral has passed, no delivery. Spoke with customer service and they had the nerve to say it's going to be delivered Monday. To who? The service was today. I've been dismissed and this was so disappointing. I wasn't able to make it to the funeral but I wanted my flowers there. There was a meaning behind it. Order #*******

This company is so unreliable it's a wonder they appear high on google when looking for flowers in vermont. They seem to be a redirection/third party connector application, and not an actual flower business. They give family businesses a bad name. Unreliable and they always fail in some aspect of the order.

This company sucks. They are a total rip off and the customer service is the worst ever. Half of them don't even speak English. I spent $100 bucks for a nice arrangement and I got something that didn't even look like the picture.

Ordered flowers from Avas for my wife. They showed up looking like walmart store bought flowers stuffed in a vase. They redelivered them looking exactly the same a 2nd time. And then when I wanted a refund they wanted to go pick up the flowers an take back. The flowers look like they are arranged an packaged by a manufacture in bulk. It was embarrassing for anyone to think I would order flowers looking like that an send to my wife's work.

This is the worst flower shop ever. I order a bouquet for my husband nephew ( who pass away). The flower NEVER GOT DELIVERED. They send to my email a bunch a spam message. I call the Avas Flower customer service like 10 time, they came with a bunch of excuses. I told theme that I need my money refund immediately.Don't trust this place.

I ordered a plant for a funeral. It did not arrive. The next day I called because they had assured me it would be. They said they would deliver it to the family's home in 2 days. They did not. Then they call and said they would not be able to do the plant I ordered. I wanted a plant that was nontoxic to cats. They pushed plants that were toxic or 2 dozen roses. I wanted something that would last for years. I agreed to something I really did not want. They were to deliver it on Wednesday. They did not. The next morning I got a text saying they were not able to deliver it then so I had to reschedule and pay to do that. It is now 2 weeks since I ordered and still no plant and they just give me the run around. I tried to cancel and they said it is on its way today. I never leave reviews but this is the worst service I have ever had for anything

What I ordered versus what I got...
Very disappointed. Waste of money. Could have ordered doordash for a grocery store and gotten better. Lied about they attempted delivery also.

Ordered a large sunset in Belize for my family in MA (I live in OR). They got a medium ish bouquet that looked like they grabbed a a grocery store one and shoved it in a vase. They also had a $24.95 "service" fee. I got that refunded.
So I called after I got the picture from my nephew. They refunded another $20. The customer service people are the only reason they get 2 stars

$90 for five flowers? Really. Also very poor response to inquiry concerning delivery. I will never use them again.

I ordered flowers for my so in laws mother who lost her husband. They were going to the town of winterville nc. I was told they would be delivered that day. After talking to my son in law late that afternoon I found out they never recieved the flowers. After several emails to the company with no responce I called them on Friday morning. They looked into it and said they weren't delivered on thursday. So they finally delivered them today Friday in the afternoon. Needless to say I would never order from this company again. Their customer service is really bad.

Flowers were delivered to the wrong house was told to go to the house and get the flowers. Had the nerve to say they will give me $10 refund emailed multiple times got put on hold was disconnected said they would resolve the matter but have not had a response yet.

Twice I was told a photo would be taken at the delivery site. A week later…Finally I received a photo of a hand holding a cheap vase, cheap flowers next to a window! $100 flowers! Don't use Avas flowers!

Ordered flowers to be delivered on Monday, June 5th. Receive confirmation for hours later that they have been delivered. Flowers had not been delivered the next day called Avis. They lied said the flowers have been delivered. Called again to the recipient. Nothing delivered. Got a Filipino offshore call center with big language barrier. Double talk repeating everything you say. No satisfaction. Do not use this company. They are awful. They lie. They do not make the deliveries or if the delivery is made is not what you ordered. Do not use this company buyer beware

I went on the site to order flowers for my sisters funeral. I spent almost $200 for an arrangement. I was hit with a $25 processing fee but this is not that unusual although there was no mention of it in the ordering process. My first hint that there was a problem was when they sent an email confirming delivery within a few hours when the flowers were ordered for a future date. Concerned I started trying to contact Avas, impossible. Just to find a phone number or email, I was constantly halted by the site steering me to their chatbot (Which was useless). After hours of frustration I gave up hoping the arrangement would arrive as ordered. Now laying in bed the night before the funeral, not being able to sleep I received a text message saying that the flowers would arrive in a 24 window between 11 A.M. the day of the funeral and the following day! WTF! Again I go crazy trying to contact them. After finding their # I call, go through all the prompts and finally I get to a message telling me that their offices are closed due to the holiday, there was no holiday that day. The funeral came and went, no flowers. I eventually called my card company and reported the fraudulent transaction. My claim is still processing. Please whatever you do, do not use this site. I wish I had read the reviews before ordering. Lesson learned I guess.

Flowers were guaranteed to be delivered same day, after 2 phone calls that got "disconnected", called a third time, wouldn't let them put me on hold they finally admitted that they could deliver in 2 days! Cancelled the order and got my money refunded. My wife did not enjoy her anniversary flowers!