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This company is terrible ordered truck window vents an they charged me twice then I never received the items I bought an they kept telling me they would put it in rush delivery an it never came it has been over 6 months ago they are thieves.
Do they have a license to steal those people?
I been waiting for my refund of $205. Since I canceled my order May 2019.
Horrible company, spent $700 on a truck bumper in February 24th 2019, as of today I havent received it, or been refunded. They don't pick up the phone.
Ordered truck bed cover for a 2017 Tundra, the money came out of my account very quickly, but never received the cover. Been waiting over 3 months for a refund. These people should be in jail..
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I bought a set of "in stock" magnetic mirrors, they took my money about 5 months ago, kept telling me they were on back order. Now I have been dealing with getting a refund. Crooked company for sure. Stay away
This is the worst company I have ever dealt with. Ordered item on July 4th now its August 22nd still no item. Had to paypal involved to get my money back. To bad there not a zero rating.
They charged my card and then told me they could not get the seat covers only after I contacted them after one month. They keep responding to email but have not refunded money after 3 months. Horrible.
Ordered parts that I never received, but they charged my card on the day I placed the order. Can't get hold of the company, think I'll visit Paris Tn
Do not order from this company! Fraudulent!
They charge your account and do not ship their product and then NEVER refund you your money back!
When you file complains you get the same generic email...
After two months since order was made, no shipment or even tracking number. They don't answer phones, no email response trying to cancel order. Just place their charges on dispute at PayPal credit.
On 4/26/19 I purchased an item from Revel Enterprises/Auto Truck Toys for over $600. I tracked to order several times and saw no updates so I called and was told it was on backorder and I would be contacted on when it would ship. *********** assured me it would be sent. Never was and very poor communication. Cancelled the order May 30. After numerous calls & emails still nothing.
Submitted claim to Paypal 6/25/19
7/16/19 refund did not complete. They will not answer the phones or emails now.
*Name removed by admin
I ordered a $530 set of fender flares for my husband's truck, one week later I had not recieved shipping information. So I called and spoke to a Linda. She informed me they were on backorder. I asked her to refund my money. She said they would. Two weeks later still nothing and will not answer their phones or return emails. I filed a complaint with my bank to get my money back, and cancelled my Visa card. They are a fraud! And pieces of crap! Do not order from them!
Ordered a $64 fuel door replacement on Mar 29.1st call. Said warehouse closed down 300 orders on backorder would be 3weeks that was Apri 20,2nd call on May20 still.no parts, told them to cancel order and give me a refund on my card, As of today still no refund 7/12..
The don't answer the phone, emails and don't fulfill their end. Filing fraud with my bank against them today, then on to see who else I can like the BBB or their or my state attorney.
We have been waiting for over a month. The site said it had my part in stock but after I paid two weeks later we receive an email saying they don't have it and never returned our money and nobody will answer the phone.
My fiancé paid about $700 for some stepbars on 3/14/19 we received the bracket kit about maybe 5 days later but thats all that ever shipped! Waited a week and he calls they say it needs a specific truck to deliver them to us. Well waited about 2 more weeks with nothing he calls them yet again this time apparently their excuse which ive seen in some of these other reviews are they are transitioning from one facility to another. Complete lies all around well totaling 2 months later we call to cancel well got an email saying our order was cancelled and a refund will be processed on May 7th. So we sent the bracket kit back with the RMA they had given us the product had reached their facility on june 20th at 10:11AM. We figured that would be that they would process it and we get our money back. Nope he called and the lady tells him it will take 3-5 business days Well going on day 12 July 8th and nothing! Multiple phone calls and 2 emails no response. If you havnt received your product talk to your bank as this is a fraudulent charge they are not responding anymore and are just hoping we go away! Well we are a young family and they should be ashamed of themselves for taking advantage of people! Like my headline says do not buy from this place! They are crooks ill be leaving nasty reviews wherever I can about this place!
On 4/19/2019, I ordered a set of front and rear iron cross bumpers for my 2017 F250.
As of today, it has been 77 days, today (7/4/2019) and I have neither received my front bumper or the refund I was promised on June 16,2019, by their customer service representative (Christina) - 3 weeks still no refund! I asked to speak to the Manager or owner of this business and have heard nothing from them.
I do not plan to do business with this company ever again, under any circumstances and I also will not recommend this company to anyone. Way NOT to take care of your customers or a disabled veteran wanting to customize his truck!
Michael A. Wolfe, LTC, US ARMY (Retired)
Despite advertising on their website saying that aftermarket mirrors would fit my 1997 F250, the product I received did not fit at all. They jacked me around on the return (originally would not pay for shipping label,) but did so many days later and only after I had already returned the product at my own expense.
They rejected my return. 21 emails and 9 weeks of wrangling and they sent me 4 poor-quality photos, allegedly of my mirrors, with no explanation. The objects they photographed were obviously badly scratch.
I had returned the items (again, at my expense) in EXACTLY the same shipping container/padding that AutoTruckToys had used to ship them to me.
These folks do a terrible job. It's amazing they're still in business. Don't let them rip you off too.
They will not refund when you have a problem. They WILL give you email after email telling you they are working on it. I has been since 12/28/18 and to this day NO refund. Look at dates in the screen shots. Judge for yourself if they are a honest company. I strongly believe they are a China based company.
Worst service. 3 months after ordering and still hadn't recieved the product. Called several times. On hold for 15 minutes before I talked to anyone. Ended up having to cancel order because they didnt have any in stock.
