autohausAZ

Ive ordered from them 3 times already in the past month and each time was smooth and easy parts came fast only one order was delayed but was UPS fault only by a day! All parts are exactly as shown on website all oem as i had ordered and their prices are affordable youll pay double or triple at other oem stores what you pay at Autohausaz.com

After putting order in to exact specifications, part came, but wrong part, so. Called up, Edward answered, didn't care about prob saying my fault for ordering wrong part!¡! That have to send back in box came, if box is ripped, 15% restocking fee, when reviewed, then only then to be considered for reimbursement, but have to send back with outer box around the box it came in! Otherwise no return of payment for said product,! Wth! Worst experience with ordering anything in my life, they care not! I highly suggest anyone go somewhere else! Litteraly robbery! And laugh at when u try to resolve the problem, UNPROFESSIONABLE people ever dealt with! People go elsewhere

NEVER, NEVER AGAIN, Nothing but thieves in my opinion. I placed an order and when it arrived the part did not fit, I called and asked for an RMA and wanted to reorder the correct part. I asked if I could include my original part with the return so they could be sure I was reordering the correct part and was told NO.
I completed the return as company directives including insurance. About a week later I received an email stating the return was complete. The original purchase of $31.65 was being issued a credit of $19.70 WHAT almost 40% less than original. Even with a restocking fee if there was one never should be 40% maybe 10-15% tops. I WOULD SUGGESTDOING YOUR BUSINESS ELKSEWHERE,

Paid extra for 2 day shipping got the part in 6 days. Customer service rep basic told me "sorry" and refused to refund even the shipping cost difference between 2 day and regular shipping. His excuse was the weekend(six days minus 2 is still 4 days not 2!) and said he cant control the shipper. Seems they did fine "controlling" the extra cash i paid for 2 day. By the way the weekend that he claimed didnt count as business days I tracked the package movement on sat and sunday so that excuse was a lie. NOT RECOMMENDED!

Ordered a part ($65) on Sunday with UPS delivery figuring it would ship on Monday and I'd have it by Friday. Fedex Ground has it there in 4 days max. Then on Tues UPS informed me I won't have the part until the following Wed. Why? Because these cheapskates - who I paid $13 for a UPS delivery - use the USPS for the "last leg" of the delivery. On Wed I asked them for some help since I needed the part BY Mon. All I got back was "we did everything you said and the USPS is there in the UPS shipping info - yeah sure in 4 point font. In the interim I called the 4 TIMES only to be put on hold. They called back once last Monday and left a message. I never spoke with anyone there. They never made any effort to help me solve my problem by offering me am immediate replacement and a return of the part coming next Wed. Stay away - they suck.

Bad experience. Ordered parts *******. Shipping label created on *******. They say it left their warehouse, that UPS forgot to scan package. For three days? I don't believe so. It is now *******, package still doesn't show up on UPS or USPS. Paul wrote the name down wrong. I am told the visa card would have displayed correct spelling. He blamed me for choosing surface mail. Really. They are in Tempe, I am in Southern Utah. Should've been here by now. Should've showed up on tracking.

I haven't ordered anything from these guys in about a year or so, but every time I did I never had an issue. I like reassurance that my order was received, that its being shipped and the link to track the shipment. These guys delivered on all of it. Order with confidence, if you like their price, you will get exactly what you ordered exactly when they say you will (barring the fed ex or UPS truck crashing on the way to your house).