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AutoEQ

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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AutoEQ Reviews Summary

The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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1,716 reviews

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Regan M.
0 reviews
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Good follow up on email question
June 15, 2018

Good follow up on email question

Date of experience: June 15, 2018
jean r.
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Everithing all wright quik delivery good service

Date of experience: June 12, 2018
Greg J.
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Very easy to navigate
June 11, 2018

Very easy to navigate. Having the shop by vehicle ensures that there is no mistakes.

Date of experience: June 11, 2018
Don S.
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The add was a bit disappointing I took the price to be $954.48 for this cover which I though was an excellent buy. I did not see a note indicating starting at or this was the price for the 5 foot box. Have a good day. Thanks Don.

Date of experience: June 8, 2018
Jay G.
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Awesome experience
June 5, 2018

Awesome experience. You guys were the best price when I shopped around extensively, and were great to purchase from! Free delivery was an added bonus!

Date of experience: June 5, 2018
Garth P.
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Easy to navigate and use the website
June 4, 2018

Easy to navigate and use the website

Date of experience: June 4, 2018
Stefan M.
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Bought to put on a 2014 RAM 3500 Laramie Limited Crewcab.

I had them on for a few days now. There is a little give when you step on them, not much but enough that you can notice it. I'm not overly heavy ~200 lbs either...

But they sure are shiny and good looking.

Installation took roughly an hour per side, that included a few beers and doing it in a driveway... No power tools needed...

Date of experience: June 3, 2018
Jean P.
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Just disappointed that purolator left the package on my front porch for anyone to steal wish they would of put it out of sight or left it at a parcel pick up site

Date of experience: June 3, 2018
Nick K.
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Happy so far!
June 1, 2018

Happy so far!

Date of experience: June 1, 2018
Roberto P.
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Everything went great
May 31, 2018

Everything went great

Date of experience: May 30, 2018
Jeff T.
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I changed my order because my topper was not in stock. But I got good deal on another topper. Very quick delivery I MEAN REAL QUICK GREAT DELIVERY. Only thing the box was slightly damaged, and looked like it was opened. I will use this company again.

Date of experience: May 29, 2018
Shane S.
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I love the product and very happy with the delivery time. Unfortunately the product appeared to be missing some components. The front panel is secured by velcro. Velcro is only useful if it has a second piece for it to attach to. This was missing from the toolbox on one side. The back panel is pre-drilled (8 holes in total - 2 holes top and bottom on left side and 2 holes top and bottom on the right side) for tiny bolts and nuts to join to the end covers. This package also didn't include any of these items. Not a big deal as I went to the local hardware and bought nuts, bolts and velcro but at this price, I would have thought it should include every component needed and maybe even instructions. Quality control of this product appears to be an issue.

Date of experience: May 28, 2018
Yves P.
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The only thing wa an allen key missing for the set screws

Date of experience: May 26, 2018
Claude l.
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Everything came as expected
May 25, 2018

Everything came as expected

Date of experience: May 24, 2018
Andrew A.
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Best price i found on the internet
May 24, 2018

Best price i found on the internet.

Date of experience: May 24, 2018
mark L.
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Very easy to navigate site
May 20, 2018

Very easy to navigate site

Date of experience: May 20, 2018
Kristoffer E.
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Got my order in 3 days
May 19, 2018

Got my order in 3 days. Happy with my order. Will definitely buy parts and accessories here again.

Date of experience: May 19, 2018
George H.
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L
May 14, 2018

L

Date of experience: May 14, 2018
Al H.
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Very easy to place my order, thank you
May 13, 2018

Very easy to place my order, thank you. Exactly what I wanted

Date of experience: May 13, 2018
Adrian G.
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Very satisfied
May 13, 2018

Very satisfied

Date of experience: May 13, 2018