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AutoEQ

4.8

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AutoEQ Reviews Summary

The company has garnered a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, leading to high customer satisfaction regarding the purchasing experience and product quality. Many customers appreciate the efficient order processing and timely delivery. However, concerns have been raised about stock availability, communication issues, and inadequate customer support, particularly regarding returns and problem resolution. While the majority of feedback reflects a favorable buying experience, the recurring issues with customer service and fulfillment highlight areas for improvement to enhance overall customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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1,716 reviews

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John C.
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My first experience with your company
July 19, 2018

My first experience with your company. I ordered an open box item which you guys certify is new and undamaged. It showed up in perfect condition with all parts. Very pleased.

Date of experience: July 19, 2018
Ccile B.
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J'ai trouvé ce que je cherchais, très satisfaite.

Date of experience: July 18, 2018
TT J.
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E-max tonneau cover was delivered quickly and complete. Very happy with the order.

Date of experience: July 17, 2018
Bernard T.
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I must say that your site is very easy to look trought.

Date of experience: July 16, 2018
Juan M.
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Fast shipping
July 16, 2018

Fast shipping.

Date of experience: July 15, 2018
Joel G.
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Extremely fast delivery
July 14, 2018

Extremely fast delivery. Very impressed.

Date of experience: July 14, 2018
Blake V.
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Customer service, price was great
July 12, 2018

Customer service, price was great. Only thing to improve would have been Purolator not delivering due to the item being heavy.

Date of experience: July 12, 2018
Jon X.
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Website promised 1-2 days shipping in Ontario
July 10, 2018

Website promised 1-2 days shipping in Ontario. Product arrived 8 days later. Was not able to use cover for my road trip I had planned. Product packaging is heavily damaged. Will be returning when I get home from my trip. No response from customer service. Terrible company. Pay a little more and order from someone else.

Date of experience: July 10, 2018
Mike D.
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Item is as expected
July 7, 2018

Item is as expected. Great price. Easy check out.

Date of experience: July 7, 2018
Thomas C.
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No comment
July 7, 2018

No comment

Date of experience: July 7, 2018
Ryan P.
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Product as described, easy install and delivery was perfect

Date of experience: July 6, 2018
Hannah a.
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Great experience
July 7, 2018

Great experience. Terrence was very helpful. Will definitely visit and buy again.

Date of experience: July 6, 2018
bill f.
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Great product
July 1, 2018

Great product

Date of experience: July 1, 2018
Ernie E.
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Simple and easy buying experience
July 1, 2018

Simple and easy buying experience. Purchased from autoeq in the past and expect to again in the future

Date of experience: July 1, 2018
errol h.
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Super easy
June 26, 2018

Super easy

Date of experience: June 26, 2018
Lance M.
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Good so far
June 24, 2018

Good so far. I will shop here again.

Date of experience: June 23, 2018
Dan P.
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This was the fastest delivery that I have ever seen in our Northern City. The product surpassed the quality I expected. Return customer for sure.

Date of experience: June 23, 2018
Doug N.
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I was very impressed with the prompt delivery of my order. Had issues with the installation hardware provided. Luckily I had access to more suitable hardware for a successful installation.

Date of experience: June 21, 2018
Oscar R.
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Easy and straight foward
June 18, 2018

Easy and straight foward

Date of experience: June 18, 2018
Adam M.
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Everything went flawlessly
June 17, 2018

Everything went flawlessly

Date of experience: June 17, 2018