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AutoBidMaster LLC

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AutoBidMaster LLC

2.5
autobidmaster.com

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AutoBidMaster LLC Reviews Summary

AutoBidMaster LLC has a rating of 2.5 stars from 66 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AutoBidMaster LLC most frequently mention customer service and car auction. AutoBidMaster LLC ranks 180th among Auction sites.

service
53
value
51
shipping
53
returns
48
quality
52

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Poland
1 review
0 helpful votes
Follow Ryan G.
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Here I was able to choose my first car. A good range of options for different amounts of money, managers are attentive to all the questions asked, and most importantly - they firmly believe in the quality and reliability of the cars offered.

Date of experience: November 29, 2022
Pakistan
1 review
0 helpful votes
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Trustworthy company
November 29, 2022

A Trustworthy company. Never thought that i will be able to buy a used car sitting in Germany but it happened. Website is easy to use and they tell everything upfront.

Date of experience: November 29, 2022
District of Columbia
1 review
32 helpful votes
Follow Steven C.
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I find some inconsistencies with the listings here, and I don't think they check the vehicle before posting it for auction. I won a Lexus LS 460 in an auction and the description states "keys available", The keys were fake! They also posted a 2018 BMW 750Xi (see picture) as "minor dents & scratches" when the whole left passenger inside door panel is gone! I don't trust them at all anymore.

Date of experience: November 19, 2022
Tennessee
1 review
3 helpful votes
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I buy and sell cars regularly to support myself and my family, and I can without a doubt say that autobidmaster is a great asset and commodity in the business. Any time there has been an issue, either the owner or the office manager (Lana) has called me directly to make sure the issue was handled to my satisfaction. They have always done what they've said and been honest and helpful, and I wish more companies were like this. Frfr, thank you guys for your services.

Date of experience: November 7, 2022
Massachusetts
1 review
34 helpful votes
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Please beware
October 27, 2022

Scam, won a bid for a vehicle for $2,200 after all there fees totaled out to $4,300. Not to mention, they have to deliver the car you can't pick it up if it's local. So that's another charge and they don't know when you'll receive your car nobody has updates when it'll be delivered. So just hope you don't have a life and have time to just sit around looking out the window for a tow truck. Also the place that's holding the car hits you with more fees because they are holding the vehicle. And they make u pay at time of delivery. Complete Joke I feel like I got scammed. Never again will I use this website. If you buy a vehicle make sure your able to spend up to $3000 more on top of what you thought you were paying.

Date of experience: October 27, 2022
New York
1 review
29 helpful votes
Follow Peter S.
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My car got totaled and deemed a total loss without my say. I went to this site when it was listed on copart for auction. I signed up for the basic paid tier so that I could put a max bid on the car and then watch the bidding action live and keep bidding if I was outbid as I really wanted my personal vehicle back. So I am the top bidder when live auction starts, awesome. My car comes up for live auction bidding and I get outbid.
What do you think I try to do since I no longer have a bid in and am outbid? I try to manually place a bid on my car to buy it. SHOCKER they DO NOT allow you to do this... apparently their automated system locks you out. I tried to call customer service to resolve this issue and they kept saying it was my fault, and that I should not have put a max bid in. Go ahead and go through their website and try to find a spot that says you cannot keep bidding on a vehicle after that... try. All that can be found is an article stating that you can continue the bidding if you want to check into the live auction... which I did. Customer service kept blaming me for the fault and even lied to me and said they would contact the lot and try to work out a deal to allow me to place a bid. When I confronted a supervisor with this info and requested the call be pulled they denied doing it and kept blaming me.
This company is a joke and will not stand behind their help articles OR what their reps tell you. Because of this company I can no longer get MY personal car back that I had purchased brand new and was the only owner of. I have contacted BBB and other agencies as this is corrupt practice.

Date of experience: August 29, 2022
Egypt
1 review
0 helpful votes
Follow Bilal S.
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شركة سيئة جدا. سيارتي ظلت 7 أشهر بدون ورق ملكية في أمريكا وكنت اتصل بهم أسبوعيا للسؤال عن الوثائق المطلوبة بلا
استجابة منهم وظلوا يصبرونني 7 شهور حتى مللت ويئست من الحصول على الورق وحين حصلوا عليه طلبوا ارضيات حوالي 850 دولار غير 300 دولار كنت دفعتهم قبلها للورق أيضا.

ملحوظة: فلوس الارضيات سحبوها من بطاقتي الإتمانية بدون علمي مع العلم أنهم هم من كانوا السبب في تأخير الحصول على أوراق الملكية من الجمارك الأمريكية وليس أنا. من الواضح أنه لا يوحد أي تنسيق بين موظفيهم.

تركت هذه الرسالة حتى لا ينخدع أي أخ بهم

Date of experience: July 28, 2022
New Jersey
1 review
1 helpful vote
Follow Alhassan S.
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It was nice working with you 100%result proven by ghhauling llc looking forward to work with you again.

Date of experience: July 21, 2022
Ukraine
2 reviews
2 helpful votes
Follow Petr S.
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Got the car, 110% satisfied so far, hope to buy my next car through your service soon. Just want you to thank AUTOBIDMASTER TEAM for your support.

Date of experience: July 20, 2022
RU
1 review
1 helpful vote
Follow Nikita G.
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I ordered a car on this site. I liked the attitude to me as a customer, helped me decide what to choose. Delivered on time. I will recommend the company to my friends!

Date of experience: July 18, 2022
Ukraine
1 review
1 helpful vote
Follow Jairo C.
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AutoBidMaster helped me through the whole process, made me feel respected and bought the best car for the best price. I could not find a car for this money in any online store at the dealer. Thank you!

Date of experience: July 15, 2022
California
1 review
35 helpful votes
Follow Minel M.
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After several purchases I've ran into the same old schemes from them. With every way possible they try to get more money from you by adding storage fees to the transportation delays they are responsible of. Every time I've paid the invoice they come up with extra transportation cost or storage fees. First car was delivered in 45 days, 2nd and 3rd took 6 months and 4th is still not here, 7 months and counting. US to EU.

Date of experience: July 6, 2022
Washington
4 reviews
3 helpful votes
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A reliable company
June 27, 2022

I have a small business. I am in the trucking business. I decided to expand slightly, but I didn't have enough money for a new car. I turned to AutoBidMaster. They picked up quite a good truck for a reasonable price. Thank you, the guys know and love what they do and show respect to the customers.

Date of experience: June 27, 2022
NL
6 reviews
20 helpful votes
Follow Wan B.
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The firm really helps people get cars from the U.S. They were very helpful to me personally. I have been using their services for several months now.

Date of experience: June 27, 2022
RU
1 review
3 helpful votes
Follow vlad n.
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I came to the site on the recommendation of a friend. The only company that gave me good advice and explained everything in detail. Have already bought a car at the auction, now waiting for delivery. Thank you very much for your work.

Date of experience: June 22, 2022
Ukraine
1 review
3 helpful votes
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Thanks for the car!
June 23, 2022

I went to the guys on the recommendation from a friend. The only company that provided quality advice and explained everything in detail. The car has already been bought at auction, now I am waiting for delivery. Thank you very much for your work.

Date of experience: June 22, 2022
Latvia
1 review
7 helpful votes
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Great Job!
June 21, 2022

Great support on the site, nice prices for brokerage services. Very convenient auction and great selection of cars. I recommend to everyone!

Date of experience: June 20, 2022
Ukraine
1 review
1 helpful vote
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Broker of Copart
June 9, 2022

I saw people rely to this broker, mostly while they asked anyone regarding car in reddit discussion.

Date of experience: June 8, 2022
Ukraine
1 review
4 helpful votes
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Great service
May 27, 2022

With the help of Autobidmaster bought a cool car – Ford Mustand. Was shipped as is on the auction photos

Date of experience: May 26, 2022
Georgia
1 review
35 helpful votes
Follow ALI AYDIN A.
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I have brough a car to Georgia country with them. I paid everything online in advance. After car came, they forced me to pay again creating unreal invoise under "terminal handling fee" although I paid every customs duty and tax myself.

I wrote them about this. No-one cared it. Such a horrible company. I would never recommend them.

Date of experience: March 30, 2022
Auto B. AutoBidMaster LLC Rep
over a year old

We sincerely want to help you and think this is a misunderstanding. Please contact AutoBidMaster support in your country - https://www.autobidmaster.com/ru/aboutus-copart-broker/contact-us/