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AutoBidMaster LLC

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AutoBidMaster LLC

2.5
autobidmaster.com

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AutoBidMaster LLC Reviews Summary

AutoBidMaster LLC has a rating of 2.5 stars from 66 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AutoBidMaster LLC most frequently mention customer service and car auction. AutoBidMaster LLC ranks 180th among Auction sites.

service
53
value
51
shipping
53
returns
48
quality
52

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Belarus
1 review
0 helpful votes
Follow John L.
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I have been using this platform for buying cars at auctions for a long time. Low commission, fast technical support. There were no problems.

Date of experience: May 30, 2023
Germany
1 review
0 helpful votes
Follow Shanon W.
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Good auction
May 17, 2023

A good selection of machines with different degrees of damage - from the lightest to medium. Broker with reasonable prices, this is also pleasing

Date of experience: May 17, 2023
Ukraine
1 review
0 helpful votes
Follow Larus S.
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AutoBidMaster offers a wide selection of vehicles for auction. Customers can choose from a wide range of vehicles of different makes and models, making it possible to find a vehicle that suits their needs and budget.

Well, from the minuses, this is a rather high price for delivering cars from the USA to other countries.

Date of experience: May 7, 2023
Ukraine
2 reviews
0 helpful votes
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I did not even expect that it would be so easy and fast to issue a car, in fact it was absolutely no problem, I am satisfied. I was happy with it. Still, the company is smart, you can feel the high quality of service and loyal attitude to clients.

Date of experience: May 6, 2023
Germany
1 review
4 helpful votes
Follow Isabella L.
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I am utterly dissatisfied with my experience as a customer of the AutoBidMaster online auto auction. The level of incompetence and unprofessionalism displayed by the staff is absolutely unacceptable.

From the very beginning, I encountered issues with bidding on vehicles. The website is poorly designed and confusing to navigate, with constant technical glitches that made the process a frustrating ordeal. It's apparent that the platform lacks proper maintenance and updates, leading to a subpar user experience.

Even after winning a vehicle, the problems didn't end there. The vehicle I received was in terrible condition, far worse than what was described in the auction listing. There were numerous undisclosed damages, and the vehicle had serious mechanical issues that were not mentioned. It's clear that the vehicle descriptions were misleading, and the auction failed to accurately represent the condition of the vehicles.

As if that wasn't enough, the shipping process was a disaster. The communication with the shipping department was abysmal, with delayed responses and unhelpful support. The vehicle arrived late, damaged, and the shipping charges were exorbitant. It's evident that the auction's logistics and shipping process are poorly managed, and it caused me unnecessary stress and financial burden.

The lack of professionalism, poor website functionality, inaccurate vehicle descriptions, and disastrous shipping process have left me deeply disappointed and frustrated. As a customer, I expected a smooth and reliable experience, but instead, I was met with constant challenges and issues. I would strongly advise against using AutoBidMaster online auto auction as it has been a complete letdown in every aspect. Save yourself the trouble and look elsewhere for a more reputable and reliable auto auction.

Date of experience: April 21, 2023
New York
1 review
4 helpful votes
Follow Richard M.
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As a customer of the Autobidmaster online auto auction, I had a horrific experience with their customer support. Not only was their English barely comprehensible, but their rudeness and lack of professionalism were beyond belief.

When I tried to ask questions about bidding on and shipping cars overseas, I was met with utter frustration and impatience. The customer support representative seemed completely uninterested in helping me, and their responses were so muddled that I could barely understand them. It was clear that they were not fluent in English, which made the situation even more frustrating and confusing.

As someone who was new to the process of buying cars from overseas, I relied on their customer support for guidance and assistance. However, they were unhelpful and dismissive, treating me as if I was wasting their time. It felt like pulling teeth just to get basic information about the bidding process and the shipping options.

Their lack of professionalism was appalling. Instead of addressing my concerns and questions, the customer support representative spoke to me in a condescending tone, making me feel stupid and inferior. It was an incredibly demeaning experience that left me feeling frustrated and disrespected.

The level of customer service I received was unacceptable. As a paying customer, I expected better treatment and assistance, especially when dealing with complex and unfamiliar processes like bidding and shipping cars overseas. The Autobidmaster online auto auction's customer support was a total letdown, and I would not recommend their services to anyone. Avoid them at all costs if you want a smooth and professional experience!

Date of experience: April 18, 2023
Auto B. — AutoBidMaster LLC Rep
over a year old

Hello Richard,
Thank you for your feedback.

We apologize for any inconvenience or frustration you may have experienced.

We want every member to have the best experience and offer amazing customer support that is available to assist our members every step of the way. Our advanced help center has a wide variety of articles and videos to also help understand each process.
If you would like to use our services, please contact us directly for bidding assistance at +1503-298-4300.

GB
1 review
8 helpful votes
Follow Bob M.
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I am extremely disappointed and angry with Autobidmaster online car auction. After purchasing Toyota Camry SE 2023 from them, I discovered that the vehicle had hidden rear end damages that had been covered up by the seller at auction. When I brought this to the attention of Autobidmaster customer support, they were unresponsive and unhelpful.

To make matters worse, the cost of repairing these damages was estimated to be over $2760, which was a significant amount of money that I simply did not have. I felt completely cheated and betrayed by the dealership, and it is clear that they were aware of these damages and chose to deceive me in order to make a quick sale.

The Autobidmaster's lack of transparency and disregard for their customers' safety is completely unacceptable. I am appalled by their behavior and would strongly advise anyone considering doing business with them to think twice. Autobidmaster clearly do not care about their customers' well-being or satisfaction and are willing to do whatever it takes to make a profit, even if it means deceiving and cheating their customers.

Overall, I am extremely dissatisfied with my experience with Autobidmaster online car auction and would advise anyone looking to buy a car to find a more reputable and trustworthy used auto auction.

Date of experience: April 12, 2023
Auto B. — AutoBidMaster LLC Rep
over a year old

Hello Bob,
Thank you for your feedback.

We checked your account, but do not see any purchase/shipping order.

We will be grateful if you share your AutoBidMaster account details so we can review and assist with the matter occurred.

Our international team will be glad to help you with any your request, which you can submit to our email [email protected].

Poland
1 review
9 helpful votes
Follow Nick M.
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I cannot express my anger and frustration with autobidmaster car broker website enough. I recently bid on a car during their live auction and was the highest bidder, however in the moment the price had suddenly skyrocketed, but I checked and on the parent copart website a was a top bidder! Autobidmaster is a fraud!

This discrepancy was so huge that it was clear to me that this website was engaging in fraudulent business practices. It is clear that they are preying on unsuspecting buyers and using shady tactics to manipulate the auction prices and make a quick profit.

When I contacted customer service to inquire about this discrepancy, they were dismissive and unhelpful. They offered no explanation for the huge price difference and instead tried to deflect blame onto me for not being a savvy enough bidder.

I would strongly advise anyone considering bidding and buying from this car auction website to steer clear. They are nothing but scammers and will do whatever it takes to cheat you out of your hard-earned money. Save yourself and go directly to copart without any brokers even they are official.

Date of experience: April 11, 2023
Auto B. — AutoBidMaster LLC Rep
over a year old

Hello,
Thank you for your feedback.

We checked your account, but do not see any purchase/shipping order.
We will be grateful if you share your AutoBidMaster account details so we can review and assist with the matter that occurred.

Our international team will be glad to help you with any of your requests, which you can submit to our email [email protected]

Estonia
1 review
15 helpful votes
Follow Kelly M.
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As a customer of Autobidmaster online auto auction, I had a truly terrible experience. From start to finish, it was nothing but frustration and disappointment. The website itself was clunky and difficult to navigate, with confusing menus and a lack of clear information about the cars available for auction.

When I did manage to find a car that I was interested in, the bidding process was a nightmare. The site was slow and unresponsive, and it was impossible to tell if my bids were even registering. I lost out on several cars that I was really interested in, despite bidding what I thought was a fair price.

When I finally did manage to win an auction, the car that I received was in much worse condition than I had been led to believe. It was riddled with mechanical problems and had clearly been in a serious accident, despite the listing claiming that it was in "good" condition. It was clear that the auction site had not done their due diligence in inspecting the car, and I was left with a lemon that I couldn't even sell for scrap.

Overall, I would strongly advise anyone considering using Autobidmaster online auto auction to steer clear. The process is frustrating, the website is difficult to use, and the cars themselves are often in much worse condition than advertised. Save yourself the time and hassle and find a different way to buy a used car.

Date of experience: March 28, 2023
Auto B. — AutoBidMaster LLC Rep
over a year old

Hello,
Thank you for your feedback.

We checked your account, but do not see any purchase/shipping order.
We will be grateful if you share your AutoBidMaster account details so we can review and assist with the matter that occurred.

Our international team will be glad to help you with any of your requests, which you can submit to our email [email protected]

California
1 review
19 helpful votes
Follow Asaad A.
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I wish I can give them ZERO STARTS. After I won the bid, they charged me an extra $550 for additional fees which they NEVER showed it to me in the break down invoice. Because they knew that I can't back off from the bid. After all, they sold me a JUNK car without telling me what was the real issues with the car.
They blamed it on copart which even worse than them. Don't trust what they tell you.

Date of experience: March 24, 2023
GB
1 review
22 helpful votes
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Hidden fees, storage fees
March 22, 2023

I recently participated at Autobidmaster online auto auction, and I must say that I had a ridiculous experience. To begin with, I was attracted to the auction because of the low prices advertised, but when I won the bid, I was hit with several hidden fees that were not mentioned during the bidding process. These fees were exorbitant and increased the overall cost of the car significantly.

To make matters worse, I was unable to pick up the car immediately, and the auction charged me additional storage fees for every day that the car remained on their property. I was shocked to learn that these storage fees were also not mentioned anywhere in the terms and conditions.

Overall, my experience with Autobidmaster auto auction was a complete nightmare. I felt cheated and misled by the hidden fees, and the additional storage fees were just the icing on the cake. I would never recommend this auto auction to anyone and advise others to be cautious when participating in online auctions.

Date of experience: March 22, 2023
Armenia
1 review
0 helpful votes
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Thank you
March 22, 2023

Eugene was an outstanding agent because he understood the inconvenient circumstances that I've been going through on attempting to execute on releasing my funds to pay off my invoice. Have a happy and safe holidays Eugene, thank you

Date of experience: March 22, 2023
Turkiye
1 review
0 helpful votes
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Beautiful auction
March 20, 2023

I recommend this auction to everyone. Low prices, large selection of cars, quality support on the site. Very easy to choose a car. Very happy with your work!

Date of experience: March 18, 2023
Armenia
1 review
0 helpful votes
Follow Burak Y.
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Excellent service.
March 20, 2023

Excellent service.
We found our new car there quickly, the choice is decent and interesting.
I would like to express special thanks to the managers who were with us until the end of the registration process, helping to solve all the issues.

Date of experience: March 18, 2023
Belarus
1 review
0 helpful votes
Follow Sancho Pancho g.
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Really high quality company, responsibly delivered the car right to the house, the prices were quite reasonable and affordable, I recommend it!

Date of experience: March 17, 2023
Illinois
1 review
28 helpful votes
Follow Derick B.
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I recently lost my wallet and later found it, i quickly cancel my debit cards and requested new ones. Few days later, i notice that my account was debited by this AutobidMaster LLC which i reported to my bank and i notice another debit again same from this people. My Bank reached out to them they refuse to respond. I reached out to them and was insulted by this agent called Yogin, He said they don't care and will not refund the monies debited from my account and that i cannot do any thing. This site is a scam and is stealing from people. I need help with the refund of all the money taken from my account $600, $100, $10.99, $130, $69. This all the money this people have been stealing from my account. I will make sure the world knows this people are scam. I have no service with them and they are trying to steal my money and above all insulting me on the phone and dropping the phone on me.

Date of experience: March 14, 2023
Ukraine
1 review
30 helpful votes
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Hidden Fees
March 14, 2023

AutoBidMaster is kind of a SCAM. It take a long time to get car title and car delivery is so slow that it makes no sense to make a deals with salvage cars. Add hidden fees and just forget about this trash company.

Date of experience: March 13, 2023
Maryland
1 review
30 helpful votes
Follow antonio g.
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I purchase i truck the information of the truck said drive and run firs the delivery guy was very aggressive the truck don works o move at all we can even push o unloaded from the delivery truck i pay 4200 for trash i try to get my money back and the tell me can not get my money back because the rules of the auction i understanding but way i paid 600 dollars fee to the auction

Date of experience: March 3, 2023
AE
1 review
35 helpful votes
Follow Mohammad N.
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Autobidmaster = Fraud
February 9, 2023

They unnecessarily charge you and don't care about you as a customer. Please do not fall for the trap. I was charged for requesting refund for my deposit, they mentioned it was bank charges and I agreed, there was a mistake and the amount was not refunded and they initiated the refund again and they charged me double this time. Why would I be responsible for the mistake made by autobidmaster team and instead of a compensation they charge be double for re-initiating the transaction? Wth!

Date of experience: February 9, 2023
New York
1 review
31 helpful votes
Follow Rosy M.
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Scam and Fraud
December 9, 2022

I purchase a car from Copart/Autobidmaster. They presented a car with supposedly a Clean title, on the ClearVin report that they provide also everything is Clean, i took the title to DMV to get it transfer to me, to find out, this car being having a Total loss /Salvage title since 2018. Car also had some type of Fire and all this was Not Disclose to me

Date of experience: December 8, 2022