AudibleReviews 580

Audible Sucks! They say I bought a book on Amazon that included an Audible subscription. The book they named, I never bought. I had to cancel my charge card. Then they billed the new card. Amazon provided the new charge card info. I had cancel that card too. Check you charge card statements for a $14.95 fraudulent charge! Call *******051. Insist on speaking to a Supervisor. If they insist on asking you ANY questions, hang up and call back. Searching the web, I see hundreds of other similar complaints. My wife had it happen to her also. Audible said they canceled the account. We'll see next month.

I found a charge for audible.co.uk on my bank statement back in july so i contacted audible to fund out what this charge was for (and cancel account if i had one)my answer from audible was that I DID NOT have an account in fact they had no. Record of me all together. Since then audible have took money out of my bank account another 3 times. How can they do that if i do not exist in their records? Because of these other charges it has also caused me to have aditional bank charges. Sort out your information audible please and also stop charging me!

Same story as some. Found charges I didn't recognize on my bank statement. I use Amazon regularly, Prime, etc - possibly my 6 year old got click happy and signed up. Who knows. Anyway, they were quick to research, cancel, and refund me. Good on that end, at least. Might be nice if I'd received some sort of email requiring a reply confirmation. It is a little bit questionable, and I feel like Amazon should certainly take a hard look at the partnership and practices. It shouldn't be that easy to accidentally sign up for something.

Audible has been charging my credit card since June 2016. It was such a small charge and I never noticed it until I looked at my cc statement in September. First off, I never signed up for this so when I called to find out what this was all about, they couldn't give me any info because my email address didn't correspond with the account they had.

So red flag - this company is charging my credit card on a monthly basis yet my only email account isn't linked with the credit card they are charging. What a pain in the $#*!. Obviously someone is using my cc to charge and since I couldn't give them the email adddress they had on file, they couldn't cancel the subscription. The lady I spoke to sounds like this happens all the time.

I had to call my cc company and dispute the charges and they had to cancel my card and issue a new one. Then I had to change all my reoccurring payments. So much trouble!

Audible pushes their subscription plans heavily. It seems great but the small print will eat you. The "Great Listen" guarantee is all well and good, unless you are a subscriber, if you have a monthly or annual plan, please don't apply. So much for loyalty!

They said my 12 year old daughter used her email account to get a trial order. Refused to cancel even after told them she was a minor without capacity to contract. Had to finally cancel my credit card after hours on the phone with them. Didn't realize they were part of Amazon. They just went in an placed unauthorized orders on other cards on Amazon. They really showed me. I canceled all the cards on Amazon just to keep them from more fraudulent charges.

If you want audiobooks, just buy them individually--they will be cheaper than purchasing a "membership" through Audible. Do not get involved in the Audible mash-up with Amazon. When you purchase an Audible book through Amazon, you can't tell if it used one of your Audible monthly credits or if you paid by credit card ( you pay $14.95 a month for each credit--why would you pay $14.95 for an Audible book that retails for $1.99? Yes, that's right, many Audible books only cost $1.99 and you're at risk for using a $14.95 credit to pay for them!). There is absolutely nothing on the Amazon site that tells you how you paid for a book.

You have to go to the Audible.com site AFTER you purchase the book and the Audible.com site will tell you whether your credit card was used or whether a $14.95 monthly credit was used. This is ridiculous! The only way around this is to purchase all your audiobooks on Audible, but they don't tell you this. You have to do a "Help" chat to find this out. Audible is a complete rip-off. You will end up spending $14.95 a month to purchase "credits" that you will end up spending on Audible books that otherwise would have cost $1.99 out of pocket. There is no worth to a membership at all.

I have never ever used this service and this company continued to charge me a membership fee for a service i never used... i caught onto it when i did my annual finance review and i found out they have been charging me for about 6 months now. I called them and threatened a law suit against them for stealing from me and they were real quick to cancel my subscription and refund all my money... its like they've had this issue before. Don't use this company at all they are a bunch of thieving liars.

I just started a FREE trial with Audible and used 1 credit (which costs $0) I had to listen to a book and they charged me a $15.70 membership fee even though I was only to days into the 90 day free trial. I called and complained but they acted as if they didn't do anything wrong. A free trial is a free trial! Just because a person uses a credit to find out if this is a membership they want to keep at the end of the trial doesn't give them the right to charge you a membership fee!