On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Auctioning and bidding on equipment is simple and cost-effective with AuctionTime. Powered by MachineryTrader.com, TractorHouse.com, and TruckPaper.com, the auction platform brings together buyers and sellers in the construction, agriculture, and trucking industries to move new and used equipment at auction values. Whether you are buying or selling heavy machinery, farm equipment, attachments, heavy-duty trucks, or trailers, AuctionTime is your go-to online auction resource.
Buyers from around the world use AuctionTime.com’s searchable database to find equipment, truck, and trailer for-sale listings 24 hours a day, seven days a week. Bidders can communicate directly with sellers about specific auction pieces or go see the machines in person. Unlike conventional auctions, which typically require assets to be moved and sold at a later time, assets listed on AuctionTime.com are sold as they are, where they are, with online auctions held every Wednesday.
AuctionTime is a service of...
AuctionTime.com Reviews Summary
AuctionTime.com has a rating of 4.4 stars from 751 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AuctionTime.com most frequently mention bidding process, quick bid and customer service. AuctionTime.com ranks 5th among Auction sites.
Instant Feedback
We monitor reviews for authenticity
Overall the experience was good. I only had one thing, I was watching via my desktop computer and before the sale ended it vanished from my desktop and I was not able to get it back it was like the auction ended and it still had minute or two left. I was able to watch and complete on my cellphone. But would not have been happy if for some reason i didn't have my cellphone or if my signal was not available. Not sure why this happened. It was not just me I also had my son's watching and they had the some trouble and were not able to see the auction end on their computers.
It was easy to navigate and bid on an item. Overall the experience was good
Good to know!
When bidding on most online auction sites the bid is subject to a step-up process. When the current bid is $100.00 and someone bids $500.00 and the bid increments are $100.00. The bidder would expect a bid of $200.00 given there was not a higher maximum bid the computer was hosting. NOT THE CASE HERE! If you bid $500.00 and there is no lower competing bid; you do not just raise the bid to the next increment; but you raise the bid to the full $500.00. This is really terrible given that it is not the industry standard for bidding.
Thanks for the feedback, Bruce. The bid increments on Auctiontime.com are set for the seller on each individual auction, $100 increments is the overwhelmingly most frequent increment used on our platform.
Upon further review, I did review the auction you were bidding in and the increments were set at $100, however there were some bidder using max bids which can affect bidding, but nothing would prevent you bidding in $100 increments.
In your example above you were bidding against a Max bid which is why it didn't accept your bid from $200 to $300, but accepted your $500 bid, then bid another bidder $600 since they had a max bid above an beyond your bid. If there was no max bid your $300 would have been accepted using your $500 bid, and would then move up accordingly in $100 increments.
So far so good, I haven't picked up the item yet. However thus far it's been nothing but smooth sailing.
Greta to hear, Richard! Thank you for the feedback.
Definitely use this crew again. Very thorough answered questions quickly got me lined out on an auction item and their followup was excellent. Good job guys!
What we want to hear!
Seller was dishonest with information on listing said trailer pulled down the road like it wasent behind you that was because half the trailer was rusted away beyond repair. I get that it's an auction and is sold as is but you should at least be honest with what your selling now I own and over priced POS
Thank you for the feedback! Someone will follow-up with you promptly.
Bidding was easy. Everything went well. Thanks. Talking to the owner was an experience itself
Great to hear!
Your new bidding platform sucks. The old one was much better. I think I got the item cheaper because people don't like the new version of the app.
Thank yo for the feedback! Some one will follow-up with you regrading your concerns.
It was my first time actually bidding, so it was a new experience and I was a bit nervous about it, but all in all it went well. I came home with a prize, so I cant complain Thank you
Hello Chad, thank you for sharing your experience and congratulations on winning your prize! We're glad to hear that your first bidding experience went smoothly, and we hope to make future visits even more exciting!
Very happy with everything, all was seamless and professional.
Thank you, Dennis, i’m glad to hear everything went smoothly and professionally from start to finish. Looking forward to serving you again in the future!
I bought several items from you guys a recent and I have very good luck with cutting edge Auctions in Grand Junction, Colorado and Jimmy Flowers AUCTION company In Montrose Colorado absolutely great guys always answer your questions very quick and it's an enjoyable experience and you get. I've got good product for very fair pricing and I'm gonna be a regular bitter thank you
Daniel, thank you so much for your kind words and for being such a loyal supporter. We're thrilled to hear that you've had great experiences and find value with our auctions. We look forward to seeing you regulaÂÂÂÂÂrly and appreciate your trust in what we do!
I have bought many items off auction time and I'm very pleased with service.
Thank you for sharing your experience, William. We’re glad to hear you’ve been pleased with our service and appreciate your continued support. We look forward to seeing you next sale!
This was our first time using AuctionTime. It was confusing at first to learn the bidding process, but once we understood how it worked we were successful in our bidding. The seller was easy to work with to make arrangements for payment and pickup.
Hi Tracy, thank you for sharing your experience! We’re happy to hear you got the hang of the bidding process and had a smooth time working with the seller.
Very neat operations and convenient had a very good experience the listings were very informative
Clarence, thank you so much for your kind words and for taking the time to share your experience. We're thrilled the listings were clear and that everything felt seamless. We truly appreciate your support and look forward to welcoming you back soon!
Extended time way too long! Or to many times They didn't used to do that!
Thanks for the feedback! Extended time is a variable that is based entirely on bidder interest. Some items have no extended time while others can extend for five to ten minutes of additional bidding is there is active bidding on an item. Items extend 220 seconds any time a bid is place under 20 seconds.
Was easy to navigate. Bidding alerts great options. Overall it worked as it should for a online auction.
Thank you for sharing your experience, Jeremy. We're glad the platform was easy to navigate and that bidding alerts met your needs. See you next sale!
On the last two auctions where I have one an item, I was watching it and it counted down and it flashed and said the auction has ended for about a second or two and then jump back and started counting down again because it took someone's bed. I understand there's a delay, but it should not say that the auction has ended. That really perturbed me.
Thanks for the feedback, I'll pass it long to our mobile services group.
IS BEEN A PLEASURE TO ME AND MY HUSBAND FRED BUYING TRUCK THRU AUCTION TIME IS GOOD COMUNICATION THE DESCRIPTION ON THE ITEMS ARE GOOD AND THE RESPONSE FROM YOU IS QUICK AN EASY THANK YOU FOR YOUR GREAT DISPOSSITION.
BEST REGARDS
SHIRLEY ALFARO QUESADA
Great to hear!
I lost 2 items at the last second because it didn't reload fast enough. After I hit bid, it didn't let me hit it the second time to confirm. You lost out on a lot of money.
The very best part of dealing with Auction Time is the absence of a buyers premium! That's got me to drop the other sites!
Thank you for the feedback! Auctiontime.com never charges a buyer's premium or fee to use the website. Any fee incurred would be left up to the individual seller.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account
Thank you for the feedback! I understand your concern, please understand sometimes voice/data connections are subject to "hiccups" or degradation and that's not something we can necessarily control. We appreciate your understanding.