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Auction.com has a rating of 1.9 stars from 434 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Auction.com most frequently mention real estate, earnest money and customer service. Auction.com ranks 169th among Auction sites.
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Tyler K is always helpful! Very cordial and professional! I get better service from him than calling in!
I had questions about the auction process and started a chat session with Tyler. He was super helpful! He answered all my questions graciously, quickly, and with great detail!:-) Great experience!
It was very good, the rep didnt try to give me a short answer and get me off the chat. They were knowledgeable about the questions i was asking and pleasant.
Was a surprisingly pleasant experience... short and sweet. My question was answered professionally and directly. Thank you
Very personable - which is difficult to do via typing. Appreciate his assistance. He answered all of my questions thoroughly and with character. Its nice to know I'm not chatting with a computer.
Good clarification about the post bid process for the new bees. Response was quick too. No waiting. Keep doing the best
Tyler was easy to chat with. He answered all my questions in a way that I understood completely. He's professional and respectful.
Tyler walked me through the process and helped me to understand my questions. I showed up for the auction and was the only one present so I reached out to find out if it had been rescheduled.
All of the information I asked for was provided, very polite and professional. I would definitely recommend this service.
Kristal had all the answers for me right away, she was very quick to respond and had everything on her fingertips.
The agent answered my question right away, barely any wait time. She was wonderful. I have to enter 100 characters so I'm just typing some more stuff here now.
Quick response to my question. Agent was very knowledgable about the registration process which put me at ease. Thanks for a good experience.
My auction.com site live chat person, Kristal H, was very informative and had a quick response. I was wondering since the property was listed as vacant, why would my walking around be considered trespassing.
Terrible communication and customer service. This company makes transactions almost unbearable. Please try to get your act together.
Tyler was very helpful informative and patient with my questions. He really made me feel like he truly wanted to help me even though some questions were out of his scope.
Tyler was wonderful. He knew the process and I didn't have to wait while he looked through info for the answers, which is usually the case with online chats.
I had all my questions knowledgeably answered. Would recommend this auction site and moving forward will find property through them.
It was nice being able to chat with someone and so quickly online. I asked a bunch of general questions i was curious about and Kristal helped me.
Kristal was very helpful. We have several more questions so we will call the 800 number.
Okay, so I have to type at least 100 words but I really don't have anything additional to say, however, I can certainly fill this up with extra verbiage.
Answer: I believe that the average potential buyer does not do their DUE diligence AHEAD of time. I first, read all the documents attached to the property I was interested in. Second, I drove by the property to check things out. Third, I went to the county recording office to see if there were any liens against them. Fourth, I ran the comps for the houses in the neighborhood and look at the rating for the schools within the district. Fifth, know what your limit is on what your final bid will be and do not bid over that amount just to win the auction. Other tips, try to get ahold of the agent that is representing the property and just ask them if they are willing to let you see the property inside, all they can say is no, right? I hope this helps. Wait, miscellaneous stuff, It is true, all auctions on this site are STRICKLY in favor of the seller... Negotiating is near to none.
Answer: The bank can and will bid against you to get a higher price (shilling). Read the web site. This practice is illegal everywhere else. But get the banks a higher price.
Answer: If you win the auction it is a binding contract. Contracts are to be E signed within like 2hrs I think. Most are sold as is. Due your homework before you buy! Mark
Answer: Have your real estate agent search title. If the property is occupied, you will have to get the people out yourself.
Answer: May we please have the property address you are inquiring about?
Answer: It means that the sale did not go though, there could be many reasons. And they are so opaque you will never find out what the reason was... maybe no financing, maybe spam bidding, maybe the seller backed out...
Auction.com, the nation’s leading online marketplace focused exclusively on the sale of residential bank-owned and foreclosure properties via online auctions and in-person auction events. Auction.com goes beyond the bid to offer buyers a superior technology platform for convenient online and onsite access, an extensive inventory of over 30,000 properties, and supportive services and expertise dedicated to buyer success.
Auction.com is headquartered in Irvine, CA with offices in key markets nationwide. Investors include THL (Thomas H. Lee Partners), CapitalG (formerly Google Capital) and Stone Point Capital.
To learn about Auction.com, LLC, please visit www.auction.com/lp/about-us/
LICENSING INFORMATION:
Licensing Link: https://www.auction.com/lp/legal/licensing-disclosures
Texas Real Estate Commission
Information About Brokerage Services: http://mlhdocs.com/legal/agencydisclosures/ADC/Texas.pdf
Consumer Protection Notice: http://mlhdocs.com/legal/TexasCPN.pdf

