AsurionReviews 12,825

This was a super convenient and easy experience. They came right out and fixed my screen with zero hassle. I love this process.

My screen had a white line down the middle. The staff were attentive and professional. Service was quick! Thanks guys!

The whole experience was dreadful for me until I brought my phone in to this shop and from that point on I was in relief. They helped me and fixed my phone with no problems, and smooth friendly service. My device looked brand new. I'm a satisfied customer.

My phone caught on fire and I easy very upset be cause I really loved my phone but it was SO EASY and hassle free I still can't believe it. My replacement phone arrived the next day. They made what could have been a very stressful situation unbelievably easy. I wish all companies were just like this one

Gibran was my technician. I really really I appreciated his excellent customer service very kind considerate young man we need more of him in the world. It would be a safer place

I dropped my new phone about 6 inches but an iron table broke the fall. Thought only my screen protector was broken. But it was the actual screen that was cracked all over. I reached out for repair thru Verizon. They connected me to Asurion. The tech actually came to my house, so I didn't have to go anywhere! He went to his vehicle and about 15 minutes later, my phone was like new! I could not be more pleased.

The Service shop was great they actually contacted me to come in the same day. Dropped off my phone with in hour i was contacted that my phone was ready. Problem was a black out screen. I picked up the phone and they showed it worked and thank me for being a customer

The technician was here on time and the technician was done in 30 minutes or less and what I really appreciated was that the technician was nice enough to change my battery.

Once the claim was file for a broken screen, a new phone arrived in 2 days along with a prepaid envelope to send in the damaged one. I hope I will never have to use the insurance again, but if I do, it will be hassle free.

Easy as pie and definitely worth their insurance. It was so easy to file a claim and relative my issues! Highly satisfied customer will return

Filing the claim for my broken screen was super easy. The technician arrived early (after he called to confirm this was ok) and he repaired my phone in about 20 minutes! Friendly guy as well!

ASURION FREAKING KICKS ASSS!
THEY'VE APPROVED 5 CLAIMS FOR MY S 24 ULTRA SINCE MAY! YEAH, YOU CAN SAY THAT I'M A LITTLE HARD ON DEVICES!
SOOO THEY'VE CERTAINLY HAD MY BACK, AND I'M 100 PERCENT POSITIVE, THAT THEY'LL FOR SURE HAVE YOUR BACK AS WELL! BE SAVE!
AND HOPE THAT EVERYONE OF YOU PROSPER IN WHATEVER ENDEAVORS LIFE BRINGS TOO YOU!

I had a cracked screen and cracked back of my phone and they replaced it to looking brand new in less than 4 hours! Super impressed with the staff and quickness

Great experience with awesome customer service. Same day fix! Will definitely use them again when needed.

Thank you Asurion for assisting me in getting my replacement phone and having it reactivated! Very friendly and helpful.

My experience with this company was very good. They were quick on their delivery.
And no problem setting up my phone

Put in the night before and the next day it was there. It so quick getting to me and easy to switch over.

Submitting the claim was effortless and your customer support staff were very friendly and knowledgeable. I received my replacement phone the very next day. I'm totally satisfied with this coverage.

In a world where service is not (I'll be kind) consistent, the service of uBreakFix through asurion was excellent. They came out to my house when they said they would, they fixed my phone quickly and my phone looks and works perfectly. I'm impressed and thrilled.