AsurionReviews 12,825

I had an excellent experience with Asurion while filing an insurance claim for my iPad. The process was straightforward, fast, and hassle-free. The team communicated clearly at every step, and my issue was resolved much quicker than I anticipated. I truly appreciate the efficiency and professionalism—highly recommend their service!

From the minute I call my representative was very friendly, very understanding and helpful!
I'm happy I have Asurion as my cellphone insurance provider.

I wish there were more techs like him. Great job... the store tech needs replaced he refused to fix my phone I drove almost an hour. Just to hear I'm by myself and I'm not doing it. My only complaint.

Had a broken iPhone screen. Online process was simple and turn around time was super fast! Phone is like new again.

Very knowledgeable tech with great experience and passion for what he does. Only tech I would trust handling any of my electronics in the future.

I had a great experience with asurion. The repair tech was professional and helpful. He arrived within the window and there was no problem with the repair

I had broke my phone Sunday. I talked to Asurion Monday. By Tuesday, I had a great and knowledgeable Technician come and fix my phone in 15 minutes. It was a quick and easy process. Excellent service!

I recently lost my previous tablet, even though I was hurt and disappointed, I was thankful for experience with your company, and it's attention to detail and helping me replace my product in quick and timely manner and I am very happy with my new iPad 10.

Fast and easy! Tech was outstanding with the service!

Very on time and did a good job.We were very satisfied.

The entire claimed process was quick and easy. I did it online in a matter of about 3 minutes. I highly encourage everyone to get the insurance coverage.

I just want the say I had no problem with receiving my replacement phone. My claim was handled very quickly. I would definitely recommend At&T.

The young gentleman that came to my door was very respectful,l professional and worked quickly to fixed my phone as needed.

You guys rock! I'm so glad that I found out about this place. The gentleman that fixed my daughter's broken phone was awesome and was very nice! 12/10 would recommend

The representative was extensively friendly and polite, she answered all my questions and concerns. Thank you for your excellent service

I went for my appointment to replace my iPhone screen at ATT shop at The Domain Shopping Center it was raining, as soon as I hit the store a ATT associate took care on me then I was referred to Gary Asurion technician that did an outstanding job.

Joanna was very kind, patient, and clear in helping me to set up my new cell phone. Answered all my questions and encouraged me to keep on dealing with the challenges an older person faces in this new digital world. I am very appreciative!

Had to buy a new phone and wait for a replacement and then return the phone I bought, but they did and I'm happy with that

Could not have better service. Honest and professional

Val, the technician, was so friendly and helpful. She did an amazing job. Customer service was top notch.