AsurionReviews 12,825

Great service. They came to me. It was quick and easy. They were very polite. They kept us informed.

She did the best she could do. Unfortunately it was given wrong information from verizon basically lied to me of finding a IT COACH QHO WOULD KNOW WHO INFILTRATED MY PHONE. SHE TRIED VERY HARD TO HELP VERY KIND

You used to have to pay $100+ on your next bill, have to transfer everything to another device, and send in your phone even if you only had a cracked screen now it's $29 and a tech meets you to fix a broken screen I can assure you that Asurion is worth having now

Jason has fixed my device twice. Was on time friendly, proffessional, and quick. You should be very grateful to have him

I had a very good experience with Asurion. Everything done it a very quick way. The person I spoke with was very understanding and things were taken care of.

I had a problem with my iphone but Vernon helped my out very well! He was patient and helped my out very well!

I had filed a claim online and the price wasn't correct. I contacted the chat and everything was corrected and submitted. Evelin made everything so simple and quick.

Walked in, greeted right away. Step by step was communicated about the process to fix my screen. Even helped with screen protector to be put on. Great service.

It was fantastic and he realy helped us it was realy nice that he helped us so fast that's all I have yo say

Wonderful easy & convenient. I didn't have a hard time at all.this was my second time doing a claim because my son lost 2nd phone but I didn't have a hard time

Exceeded my expectations. Good time throughout the repairs process. I want hesitate to recommend the ATT stores and/or its technicians...

The level of service was unparalleled. He went above and beyond to ensure that my cell phone repair was done today with a level of caring and kindness that rarely occurs. Please honor him for representing your company so unbelievably well.

Simply the BEST******** The lady deserves a pay raise or PROMOTION. Thank You and Bless YOU. SHE GAVE ME MY LIFE BACK.

VERY easy to file a claim using the LIVE chat option. Lerry Jane was the best! The was the first time I've used the purchased warranty and it was well worth the price.

It was pretty easy to handle and been serviced. The technician had a professional response with a good knowledge to describe the problem and the unit is working conform to specs.

Got new phone and help with no problem. People were friendly and patient. They answered our questions and did not get in a hurry.

The Asurion support from Richie on the VIZMIX fishing tackle backpack (corroded zippers) was a great experience. After several questions from him, he gave me easy instructions on the return and advice on the refund. I highly recommend Asurion.

I had an issue saying my claim was denied. My rep identified the problem immediately and was extremely patient with me while explaining how to get it resolved.