AsurionReviews 12,825

I purchased a trampoline and it broke. I contacted the warranty place where I purchased a warranty and they took care of it immediately. They are going to send me a amazon gift card for the amount of the purchase of the trampoline. I will definitely get another warranty when I purchase another trampoline. Great experience.

I contacted amazon and they helped me get connected with an asurion representative through chat. The rep was quick and courteous. She answered all my questions and gave me a full reimbursement for my broken vacuum. Great service and I'm definitely happy that I decided to purchase the asurion protection plan.

I purchased a dehumidifier 3 years and 11 months ago from Amazon and purchased the 4 year Asurion warranty. I had one month left on the warranty and Asurion covered the loss. I will be buying an Asurion warranty for all my major appliance. Great experience!

I've always had very pleasant experiences with Asurion. I have phone insurance because I have a horrible track record of either losing or breaking my phones. Whether it's customer service or technical support the agents have been extremely helpful and they are always pleasant and personable. I always receive my replacement phone the following business day. They've never once given me a hard time. Hassle free.

Overall I very satisfied with the process and repair job. It was completed in a few hours and my phone was made like new again.

The service was fast with Asurion. I am not really happy with the selection for the replacement device. A little disappointed with the operation of the replacement. The previous model I pone 11 pro max was much faster and less issues than the I phone 12 Pro max. Issues with internet connectivity and updating apps which worked fine on previous device.

Excellent! I didn't have to go into the At&T store to have my issue resolved. The technician was extremely helpful and knowledgeable.

Rep worked on my problem issues for over an hour until it was resolved! ( after normal hours, 10 pm)

Phone had badly damaged front screen and also back glass cracked. Submitting the claim only took a few minutes and the whole process took about 1 week with the shipping back and forth.

I purchased a grind and brew coffee maker from Amazon. This product was made in China and had average reviews. I also bought the protection plan. After about 1.5 years, the filter bowl plunger spring came off, and I could not make coffee. I filed a claim, and the claim was accepted.

Whoever did it. It was not machine talking over and over.
When i dont understand something. Explains me very well
Thank you for your help,

Joelschnaider made it happen with simplicity and patience. Definitely appreciate the professionalism with my issue. Couldn't have asked for a better interaction. Thanks alot!

Jennifer was great assisting me with my new phone setup! Great customer service, she was very patient with helping me setup my new iPhone.

This was an outstanding customer service experience. This could not have gone better. The customer service was worth every penny. The agent took control of my computer and fixed all of my problems. I high recommend them.

Quick and easy. Received replacement quickly. Setup was easy. Shipping old phone back easy. Can't ask for more.

There should be more Customer Service Rep's like Romeo! If I had him every time I had an issue, well, I guess there wouldn't be any issues! He's the best!