AsurionReviews 12,825

While the online claim submission process could improve, customer rep did a great job finalizing my claim in very little time.

My vacuum stopped working and they had a refund working within a few minutes. No problem very smooth and easy process

I used the chat feature to setup my new phone after looking my other phone in the lake. The setup process went smooth and the use of the chat feature was great. Thanks so much!

The young man Hoover that I worked with did such a great job with me he's able to help me get my claim put in a label put into the chat so I can access it right away it was a great experience.

No problem doing claim easy online service easy to navigate site

Absolutely, love the plan I have for my home with Verizon and Asurion. The turn around time is always spot on and I don't have to do much to get everything rectified

So glad we did the 5 year extended warranty. From initial claim to full resolution was timely and seamless. Thanksgiving saved with a fixed stove.

My chat on line was easy and the person on the chat, Rhealyn, was patient and so helpful. I was concerned as most would be, of how trustworthy this company would be. My every expectation was reached, and I will continue to buy these protection plans.

HAD OUR DISHWASHER REPAIRED AND WAS COMPLETELY SATISFIED THEY TECHNICIAN WAS A PRO.WOULD HIGHLY RECOMMENDED THIS COMPANY

Fue muy fácil y muy sencillo creo que es muy bueno el servicio y de como funciona

Very fustrating, direct tv and asurion wasnt on the same page. Repair company rhey used did not communicate

Was having issues activating SIM/Cellular on new iPhone device. Kept looking up forums/videos on how to resolve the issue, but they did not help much. Tech Coach, Mario was quick at fixing the issue and even made sure some of the other features on my new iPhone were working properly. Greatly appreciate the help and expertise!

I am VERY satisfied with the help I received. Thank you Melissa for being patient and REALLY helpful.

This is the best i did since i lost my phones im a busy person have 3 kids and 2 ex wifes so busy and crazy some times but is so easy to claim and by next day or maybe 2 days you get your replacement i love this guys and i hope every one get Asurion

They help you with your claim in mean time. Very respectful and fast response.

Site got weird but chat expert took care of it fast and easy. Picked up where site left off.

I think I've said it all already,friendly,helpful and kind help is what I received

Handled with care and understanding professional all the way.,.