AsurionReviews 12,825

Asurion and Mr. Jose Esteban did a fantastic job assisting me and helping with the trouble I was having with my device. He was such a pleasure to talk to, he was kind, friendly, knowledgeable, and very professional. Asurion hired an excellent agent. I really and truly appreciate him and Asurion.

Filing a claim is easy. And customer service are helpful. I am very happy with the service that I recieve. Thank you all.

I had an issue with a gate opener mighty mule. Got in touch with customer service and they were very quick to resolve the issue

I had to use asurion and again everything went smoothly. I have had other products that I forgot I purchased the extra warranty on just wish I would have gone to the website to look and see if I had the warranty before throwing the product out

I've been So FRUSTRATED with Other Phone companies; pretending to care, but they really didn't. But now with CONSUMER CELLULAR, I finally found my home; YAAY & THANK YOU SO MUCH!

The technician was very helpful and understood stood my problem. I appreciate her taking time to real understand my problem.

Tuve que acudir a los servicios de Asurion, como aseguradora de un producto adquirido en Amazon, y realmente me quedé sorprendida de la atención y receptividad, además del excelente trato, comunicación y la solución idónea y satisfactoria. Son recomendados para toda la comunidad Amazon y otras en general.

Asurion provides me lots of trust whenever I purchase a product with Extended Warranty.
I am very satisified with Asurion.

The air conditioner purchased only few years
Ago failed, but I had purchased a four year
Protection policy with Asurion, after contacting
Them I answered a few questions and learned they were refunding the full amount of the a/c
I am very very happy with this news.

Alexis was very personable she explained what needed to happen very well along with good conversation! Which made the process really comfortable.

They try very hard to help in many ways. I have Asurion for many of my products. So am very happy with the service I always receive from them

Shelley from Asurion was absolutely great—she provided a resolution very quickly and was extremely helpful throughout the entire process. I truly appreciate her professionalism and efficiency in handling the issue. It's rare to receive such prompt and courteous support, and Shelley made the experience stress-free. Thank you, Shelley, for your outstanding assistance and quick response!

It was a simple process. I pay for insurance if something happens they cover. Thats what happened. Asurion has the claim process online so I didnt speak with anyone. But the place they sent me to was amazing.

The asurion agent provided me with wonderful customer service. He was very friendly and very helpful

I submitted a claim on line for an issue with my phone(green screen). It was easy to make an appointment online, it only took a couple minutes to schedule. The response was very quickly and within a couple days my phone was fix. The only downside is that you still have to pay a deductible, even though you are paying 17 dollars monthly. Overall their service was great.

I dropped my phone down a flight of stairs and broke the screen Filing a claim and getting a new phone was fast and easy!

Very good experience. Grateful they fix my phone on the same day! Very easy got there early and didn't have to wait a long time.

Had a replacement for a totally trashed iPhone and Fabi got me all set up. Very easy process as I had spent a couple hours trying to figure it out by myself without any luck.