AsurionReviews 12,825

I have broken and replaced my phone at least 5 times since the start of my account with ATT&T. Asurion has make these experiences smooth and easy, with friendly techs.

Got my claim looked at and approved within 30 minutes. The person who helped me was very helpful and knew exactly what to do with my situation.

My experience was good the agent was respectful & nice I dont have anything else to say i have gave my reveiw

I recieved my device in the mail the very next day. I claimed it at like 830pm and it still arrived. Came with clear instructions. I was back up and goin with my new drvice within 20 minutes of recieving it. Came with a return envelope for easy return of old busted phone. Very much recommend. I appreciate it greatly.

Claim took a couple of minutes through chat, was validated, and approved. Very easy worth every penny for items that cost a lot.

My son damaged his phone (which happens to be on my account) the front was cracked and the screen suddenly went blank. He couldn't receive calls or make calls and his phone was very necessary for his job. I went online, put in a claim and someone came out to fix it the very next day! It took less than 30 minutes. I love this service. They are amazing!

I have had to contact Asurion twice about to separate items and I've always had a great experience. Very professional and solved my issue quickly!

Since I started getting iPhones, I started getting warranty on all of my products most recently, my MacBook. It has always served me better to get the warranty for peace of mind. I always end up using the warranty so the value checks out.

They were great, no complaints at all! Helped me with all my problems quickly! Thanks, will use again with the next issue I come up with!

We somehow lost our refund GC in our email and they were quick to find the claim and resend it to us! Much appreciated.

The tech came out and fixed my phone very quickly. He let me know he was on the way and arrived on time.

Alec was right on time and completed the screen replacement very quickly. He was very friendly and professional. Thank you.

I had some technical difficulties making a claim via the website, but once I got to chatting with a representative all was well. Jasmien was so helpful.

My rep Joann was very knowledgeable and made everything easy for me. She knew exactly how to get my new device working

The gentleman I talked to was friendly and polite. I had a good experience with him. I don't know how to spell his name, but he sounded like a good person!

I recently made a claim on my mobile phone that was damaged by water. I went online to, Asurion, fill out a claims form and within 48 hours the reimbursement money was in my account. No hassles

Hassle free, friendly and fast service. Within 30-45 minutes I had my phone back. Highly recommended.

Pleasant, helpful and very quick. I purchase Asurion policies all the time and highly recommend them. You never know when life will happen and they have come through for me each and every time.

My son's batting gloves ripped during his game the other night we filed a claim and it was easy and painless. Jasmien was awesome!